Elizabeth Templeton
Rudyard,MI
Summary
Reliable employee seeking Retail Sales position. Offering excellent communication and good judgment.
Overview
7
7
years of professional experience
Work History
Customer Service Cashier
The Little Gift Shop
Sault Ste. Marie
10.2021 - Current
- Resolved customer complaints and maintained clean and tidy checkout area.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Met customer service goals and exceeded customer expectations.
- Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
- Processed customer orders and accurately handled payment transactions.
Parap
Rudyard Elementary School
Rudyard, MI
08.2019 - Current
- Delivered personalized educational, behavioral, and emotional support to individual students to enable positive learning outcomes.
- Assisted classroom teacher in supervising snack time and indoor and outdoor play.
- Reported on student progress, behavior, and social skills to parents.
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Assisted in maintaining engaging and respectful educational environment by promoting discipline and cooperation.
- Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency.
- Relieved classroom teacher during breaks and maintained order and structure in classroom.
- Supervised students on field trips for safety and proper behavior in public settings.
- Monitored students on field trips, handling roll call, and group movement to keep youths safe in public settings.
- Prepared instruction materials, constructed bulletin boards, and set up work areas.
- Administered tests and assessments to evaluate student progress and performance.
Administrative Assistant
D&D Take'm Kennels
Gladstone, MI
05.2016 - 03.2017
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Executed record filing system to improve document organization and management.
- Scheduled office meetings and client appointments for staff teams.
- Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
- Created and maintained databases to track and record customer data.
- Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Coordinated and scheduled meetings and conference calls to optimize scheduling of senior staff.
Education
High School Diploma -
Gladstone Area High School
Gladstone, MI05.2002
Skills
- ECT Certification
- Encouraging Participation and Inclusivity
- Instructional Support
- Positive Learning Environment
- Classroom Computer Maintenance
- Clerical Support
- Management Support
- No Child Left Behind Requirement
- Activity Planning
- Merchandising
- Microsoft Office
Timeline
Customer Service Cashier
The Little Gift Shop
10.2021 - Current
Parap
Rudyard Elementary School
08.2019 - Current
Administrative Assistant
D&D Take'm Kennels
05.2016 - 03.2017
High School Diploma -
Gladstone Area High School