Summary
Overview
Work History
Education
Skills
References
Timeline
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ELIZABETH TERRY

ELIZABETH TERRY

Malvern,AR

Summary

Sales professional with 12+ years of experience in building relationships and cultivating partnerships. Demonstrated success in expanding networks and effectively introducing products while identifying customer needs for tailored solutions. Proven ability to drive sales performance and exceed targets through strategic planning and execution. Skilled in lead generation, product demonstration, and problem-solving.

Overview

17
17
years of professional experience

Work History

Account Manager

MarketLab
12.2024 - Current
  • Managed client relationships to enhance satisfaction and retention.
  • Coordinated project timelines with cross-functional teams to ensure deliverable alignment.
  • Conducted regular meetings to review progress and resolve concerns.
  • Analyzed market trends to uncover new business opportunities for clients.
  • Handled multiple accounts efficiently while consistently meeting deadlines.
  • Resolved customer complaints promptly, ensuring high service quality.
  • Negotiated contracts with clients to maximize profitability and secure favorable terms.
  • Created detailed reports on account performance for presentation to senior management.

Product Sales Specialist Anesthesia

GE Healthcare
09.2017 - 06.2024
  • Demonstrated expertise in Anesthesia Portfolio, Patient Monitors, and Ventilators across multiple care areas.
  • Developed and nurtured relationships with Surgeons, Physicians, and Technical/Clinical staff to achieve consistent operational performance.
  • Utilized Sales Force Tools and Sales Work Bench to create and maintain a successful sales funnel, now transitioned to Apttus.
  • Collaborated with Region Managers and Service Teams to strengthen account community relationships.
  • Outlined product benefits to new and existing customers through strategic communication.
  • Leveraged CRM system for effective management of sales activities and tracking performance metrics.
  • Drove sales growth by addressing customer needs and providing tailored solutions during meetings.
  • Generated over $6M in sales, significantly increasing profitability through targeted selling strategies.

REGION, LEADER RML / PRODUCT SALES SPECIALIST

MODALITY, GE Healthcare
08.2015 - 07.2017
  • Finished 2016 at 148% of Operational Plan (quota) for fiscal year
  • Overall Individual Sales were highest for territory in Modality in last 5 years
  • More than 50% of Sales Were Competitive Socket Replacements
  • Daily activities include Prospecting /Business Development Calls, Proposal Generation and Follow Up, Post Sale
  • Project Management, Key Account Management and Weekly Travel Planning
  • Ability to Analyze a Multi-State Territory with Frequent Travel, Establish Sales Goals, Write Sales Plans to Achieve
  • High Level Account Penetration and Increase Market Share
  • Identify Build and Sustain Relationships Founded on Trust with High Level Decision Makers to Include C Suite Administrators, Physicians, Directors, and Clinical Staff to Maximize Sales Growth Within Accounts
  • Collaborate with Field Engineers as well as Project Management to Assist in Equipment and Room Layouts for Installation of Equipment.
  • Developed targeted lists and new business opportunities, accelerating sales process to achieve results.
  • Placed orders and answered customer questions in-person, through email and over phone to maximize customer service.
  • Developed key customer relationships to increase sales.
  • Created successful strategies to develop and expand customer sales.
  • Processed financial documents, contracts, expense reports and invoices.
  • Followed-up with clients after installations to assess quality service and customer satisfaction.
  • Presented products and services to prospective and existing customers to meet client needs.

INTERVENTIONAL VASCULAR CLINICAL SPECIALIST

GE Healthcare
08.2013 - 08.2015
  • Clinical Applications training and support for Physicians, Nurses, and Techs
  • Priorities include achieving goals for successful training, coordinating schedules according to customer needs, and maintaining relationships with customers, colleagues, PMI’s, Sales, and FE’s
  • Demonstrate product expertise
  • Working in a fast-paced environment to provide support to Interventional Cardiology, Radiology, and
  • Neurology procedures
  • Actively participate in the development of customer training tools and providing input in regard to relevant clinical tools needed for future products and services
  • Communicating customer information such as product and customer opportunities to increase possible future business
  • Produce well-written post-training reports and providing written product feedback to PMI’s, Service,
  • Engineering, and Management
  • Monitored patients with acute conditions for changes, improvements or need for intervention.
  • Provided training and education to client on all product facets.
  • Presented latest information at conferences and to groups of doctors, administrators or other healthcare professionals.
  • Attended national and regional trade shows for product recognition opportunities.
  • Facilitated clinical support to physicians, hospital staff and healthcare personnel to optimize use of [Type] product.
  • Executed clinical education programs for target accounts to facilitate knowledge, increase product utilization and generate account revenue.

OPERATIONS MANAGER

TRAINING and RESEARCH, Biosphere Merit Medical
01.2010 - 08.2013
  • Responsible for scheduling and overseeing Physician training and education, on the product and procedures in the clinical trial phase
  • Assisted in generation of supporting study documents, informed consents, and investigator brochures for clinical trials
  • Managed department clinical trial operations daily
  • Ensured quality of data collection, including conducting quality assurance of data management
  • Devised and assisted clinical trial sites with developing and implementing enrollment strategies, and identifies and assist sites in overcoming performance hurdles
  • Oversaw Physician performance and execution of successful procedure performance
  • Developed initiatives for process improvement and reviewed and assessed ongoing operations.
  • Analyzed and controlled materials, supplies and equipment operational expenses.
  • Managed scheduling, training and inventory control.
  • Anticipated and tracked operational and tactical risks to provide strategic solutions.
  • Built strong operational teams to meet process and production demands.

Medical Science Liason

Merritt Medical Biosphere
01.2009 - 01.2010
  • Executed strategies to develop, interest and use of QuadraSphere for chemo embolization as it pertains to Liver
  • Cancer treatment
  • Worked cooperatively with Sales and Marketing to educate Physician’s on the product and it’s uses and assist in the procedure
  • Developed and maintained strong working relationships with medical experts in both academic and community settings such as Radiologist’s and Oncologist’s
  • Utilized scientific resources to deliver impactful presentations in a variety of different settings
  • Represent company at specific continuing education events/programs, medical meetings, and conventions
  • Provided expertise in product use and handling for chemo therapy to Pharmacists and Pharmacy Techs for proper loading and handling
  • Provide sales force with training at national levels on product and development
  • Performed needs analysis and consulting for existing customer clients, survey calls, and business prospecting
  • Identified and recommended improvements in routine analytical methods and processes.
  • Reviewed and critiqued scientific publications to remain informed of healthcare trends in Oncology.
  • Functioned as primary contact for investigators interested in developing and conducting physician-initiated clinical studies.
  • Conducted local roundtables and education programs, aimed at enhancing key opinion leaders' understanding of unmet clinical needs.
  • Communicated large amounts of complex scientific content in clear and concise terminology.
  • Obtained and reviewed data and information from scientific publications and literature.
  • Recommended new systems and processes to improve operations.
  • Communicated research results through conference presentations, scientific publications and project reports.

Education

Associate of Radiology – Associate of Science -

NPMC
Hot Springs, AR

Bachelor of Science - Health Science Management

Trident University
CA

MBA - Business Administration

Trident University
CA

MSHS - Healthcare Management

Trident University
CA

Skills

  • Sales negotiation and closing
  • On-site product demonstrations
  • Relationship management
  • Post-sales support and retention
  • B2B and B2C strategies
  • Product management expertise
  • Service knowledge
  • Territory growth
  • Lead generation
  • Account development
  • Sales forecasting
  • Medical device market analysis
  • Promotional execution
  • Customer upselling techniques
  • Sales tools proficiency
  • Team collaboration skills
  • Needs assessment strategies
  • Data reporting insights
  • Strategic sales communication
  • Client management strategies
  • Contract negotiation skills

References

REFERENCES AVAILABLE UPON REQUEST

Timeline

Account Manager

MarketLab
12.2024 - Current

Product Sales Specialist Anesthesia

GE Healthcare
09.2017 - 06.2024

REGION, LEADER RML / PRODUCT SALES SPECIALIST

MODALITY, GE Healthcare
08.2015 - 07.2017

INTERVENTIONAL VASCULAR CLINICAL SPECIALIST

GE Healthcare
08.2013 - 08.2015

OPERATIONS MANAGER

TRAINING and RESEARCH, Biosphere Merit Medical
01.2010 - 08.2013

Medical Science Liason

Merritt Medical Biosphere
01.2009 - 01.2010

Associate of Radiology – Associate of Science -

NPMC

Bachelor of Science - Health Science Management

Trident University

MBA - Business Administration

Trident University

MSHS - Healthcare Management

Trident University

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