Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Elizabeth Thacker

Riverton,WY

Summary

Customer-focused professional with strong communication and problem-solving skills, adept at enhancing office efficiency. Demonstrates adaptability and a proactive approach to learning and development. Proven work ethic and ability to collaborate effectively within teams to achieve organizational objectives.

Overview

17
17
years of professional experience
1
1
Certification

Work History

Sales Associate

Walmart
01.2022 - 01.2024
  • Exhibited strong leadership by implementing effective communication strategies that fostered collaboration and increased team productivity.
  • Consistently assessed team performance and provided constructive feedback to encourage ongoing improvement.
  • Served as a bridge between upper management and team members, ensuring clear communication of goals and expectations.
  • Resolved customer complaints with professionalism, thereby enhancing customer loyalty through appropriate solutions.

Supervisor

Foster's Cleaning Service
01.2018 - 01.2021
  • Demonstrated exceptional customer relationship management, ensuring 100% accuracy in handling customer funds.
  • Recognized as a top performer in cleaning services, reflecting a commitment to professionalism.
  • Supervised and guided team members in their responsibilities, providing training on company policies and correcting errors as needed.
  • Consistently punctual and dedicated to exceeding expectations, I took pride in my work to guarantee customer satisfaction.

Jewelry Sales Associate

JCPenney's
01.2009 - 01.2012
  • Managed payment processing for various methods, ensuring 100% accuracy in all transactions.
  • Provided exceptional customer service by addressing inquiries and resolving issues in alignment with company policies.
  • Prepared sale documentation and repair slips.
  • Answered telephone calls promptly and in an appropriate manner.

Substitute Teacher

Blackwell Public Schools
Blackwell, OK
08.2006 - 05.2009
  • Delivered engaging lessons across diverse subjects to various student groups.
  • Managed classroom behavior, fostering a positive learning environment.
  • Collaborated with educators to implement effective lesson plans and instructional strategies.
  • Provided tailored support to students with special needs.
  • Prepared classroom materials and resources for daily activities.
  • Implemented school policies and procedures consistently in the classroom.
  • Supervised students during recess and lunchtime, ensuring safety and engagement.

Education

Bachelors in Science - Business Administration

Southern New Hampshire University
New Hampshire, OH
09.2024

Skills

  • POS system expertise
  • Effective communication
  • Problem-solving skills
  • Microsoft Office proficiency
  • Time management
  • Multitasking abilities
  • Customer service orientation
  • Team collaboration
  • Personable demeanor
  • Adaptability in learning
  • Empathy in interactions
  • Customer relationship management
  • Team building strategies
  • Employee training techniques
  • Phone etiquette skills

Accomplishments

  • Graduated with honors

Certification

  • Microsoft Office
  • Microsoft Excel

Timeline

Sales Associate

Walmart
01.2022 - 01.2024

Supervisor

Foster's Cleaning Service
01.2018 - 01.2021

Jewelry Sales Associate

JCPenney's
01.2009 - 01.2012

Substitute Teacher

Blackwell Public Schools
08.2006 - 05.2009

Bachelors in Science - Business Administration

Southern New Hampshire University

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