Summary
Overview
Work History
Skills
Timeline
Generic

Elizabeth Thieme

Rib Lake,WI

Summary

Resourceful Office Manager with more than 15 years of experience optimizing office procedures and overseeing operations. Skilled in schedule management, payroll administration and business correspondence coordination. Disciplined and systematic professional thrives in high-pressure, team-based atmospheres.

Overview

21
21
years of professional experience

Work History

Office Manager

Wisco Stone LLC and Wisco Materials LLC
Rib Lake, WI
09.2021 - Current
  • Developed and implemented office policies and procedures.
  • Supervised staff members, organized schedules and delegated tasks.
  • Maintained filing system for records, correspondence and other documents.
  • Ordered supplies and equipment to maintain adequate inventory levels.
  • Resolved customer inquiries in a timely manner while maintaining positive relationships with clients.
  • Managed front desk operations including greeting visitors, answering questions or directing them to appropriate personnel.
  • Tracked invoices and payments to ensure accuracy of accounts receivable and payable information.
  • Performed general bookkeeping duties such as reconciling bank statements and creating journal entries.
  • Ensured compliance with applicable laws regarding employment practices.
  • Managed office inventory and placed new supply orders.
  • Monitored payments due from clients and promptly contacted clients with past due payments.
  • Administered payroll and maintained proper documentation of employee personnel.
  • Used judgment and initiative in handling confidential matters and requests.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Assigned work and monitored performance of project personnel.

Secretary

Pisces LLC
Marshfield, WI
08.2016 - 06.2021
  • Provided administrative support to the office manager and other staff members.
  • Organized and maintained executive calendars, including scheduling meetings, travel arrangements and conference calls.
  • Processed invoices for payment; tracked payments received from vendors and clients.
  • Sorted mail and distributed it to appropriate personnel or departments within the organization.
  • Assisted with special projects or tasks related to departmental functions upon request.
  • Ordered supplies as needed; tracked inventory levels and placed orders with vendors when necessary.
  • Updated contact lists on a regular basis; created new contacts as needed.
  • Proofread documents before submission; corrected any errors found in grammar or punctuation.
  • Answered telephone calls to give information to callers, take messages or transfer calls to appropriate individuals.
  • Ordered office supplies to purchase items and maintain appropriate levels.
  • Sent and distributed mail and parcels.
  • Assisted with accounts receivable and accounts payable functions.
  • Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.
  • Set up workshops, conferences and meetings by scheduling and reserving rooms and preparing supplies.
  • Coordinated catering services for various functions, including sales trainings and department meetings.

Account Manager

Alliance Collection Agencies Inc.
Marshfield, WI
03.2003 - 02.2014
  • Provided customer service and support to patients regarding billing questions and issues.
  • Worked closely with other departments such as Patient Accounts Receivable and Revenue Cycle Management.
  • Negotiated payment plans with delinquent customers when necessary.
  • Participated in training sessions to stay updated on current regulations and guidelines related to medical billing practices.
  • Informed patients of payment policies, collected insurance information and verified benefits.
  • Worked closely with delinquent account holders to collect and reconcile accounts through approved channels.
  • Monitored overdue accounts using automated information systems.
  • Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
  • Advised delinquent customers on strategies for debt repayment.
  • Completed month-end and year-end closings, kept records audit-ready and monitored timely recording of accounting transactions.
  • Received payments and posted amounts to customer accounts.

Skills

  • Relationship Building
  • Account Reconciliation
  • Workflow Optimization
  • Information Protection
  • Payroll and Budgeting
  • Credit and Collections

Timeline

Office Manager

Wisco Stone LLC and Wisco Materials LLC
09.2021 - Current

Secretary

Pisces LLC
08.2016 - 06.2021

Account Manager

Alliance Collection Agencies Inc.
03.2003 - 02.2014

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Elizabeth Thieme