Summary
Overview
Work History
Education
Skills
Work Availability
Quote
Timeline
Generic

Elizabeth Thigpen

Hoover,AL

Summary

Industrious inventory management and planning professional offering 9-year retail background. Knowledgeable about merchandise layouts, sales promotions and customer service. Meticulous attention to detail with creative but disciplined approach to displays. Devoted Merchandiser knowledgeable about products and eye-catching display strategies. Organized, hardworking and focused on driving sales through optimized merchandising. Proven success in planning and multitasking to accomplish challenging targets. Skilled in unloading trucks, moving merchandise and stocking shelves. Enthusiastic, positive and dedicated professional proficient in correct procedures for stocking and rotating merchandise. Physically fit and active. Detail-oriented Retail Merchandiser talented in monitoring inventory levels and predicting product demand. Monitors supply levels and product marketing for optimal sales. Skillful in creatively conceptualizing and building artistic framework around any given assignment. Pays close attention to detail and creates displays which engage and intrigue. Versatile team member offering over Number years of experience handling tasks smoothly and efficiently. Adapts well to changing processes, programs and team requirements. Eager to contribute to growing company. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

9
9
years of professional experience

Work History

Merchandising Cordinator

Tjmax
10.2021 - Current
  • Monitored tasks and staff assignments to deliver projects under-budget and on-time.
  • Moved merchandise using forklifts, pallet jacks and hand trucks.
  • Implemented sales strategies to generate leads and maximize profit margins.
  • Marked stock with identification tags and labels to outline information such as storage locations.
  • Stocked shelves to match planogram images and instructions.
  • Updated pricing by changing labels and signage for short-term promotions and final clearances.
  • Disposed of damaged or defective items or coordinated returns to vendors for covered items.
  • Stocked designated items on shelves, end caps and displays.
  • Kept work areas neat, clean and free from debris.
  • Collaborated with store managers to devise store layouts and establish aesthetic appeal.
  • Completed efficient store resets to prepare store for special promotions and seasonal updates.
  • Developed plan-o-grams and layouts that maximized sales.
  • Supervised and trained new staff in performing census.
  • Interacted with guests in friendly and knowledgeable way.
  • Conducted regular store audits to verify compliance with company policies.
  • Volunteered to assist with projects, demonstrating willingness to learn new tasks and increase skill levels.
  • Transported merchandise to sales floor and replenished out-of-stock and low-stock items.
  • Maintained store assets with effective loss prevention strategies.
  • Followed orders precisely for correct items, sizes and quantities.
  • Oversaw warehouse staff and maintained efficiency in fast-paced environment.
  • Labeled products, rotated stock and fronted merchandise for appealing display.
  • Answered customer questions regarding store merchandise, department information, and pricing.
  • Maintained tidy and clean work areas to promote optimal productivity and safety standards.
  • Updated merchandise pricing to match new values and special promotional rates.
  • Inspected merchandise for quality and arranged proper display location on floor.
  • Kept warehouse areas free of debris and safe for employees with proper storage and maintenance of machinery, tools and supplies.
  • Greeted store customers and discussed needs.
  • Researched current industry trends and competitor activity to stay abreast of resources, technology and best practices.
  • Executed regular inventory counts and supply audits to monitor shrinkage and generate insights into purchasing decisions.
  • Promoted warehouse safety by reporting or resolving safety hazards and observing OSHA guidelines.
  • Updated pricing and signage to complete product displays and educate customers.
  • Greeted customers and directed to requested products.
  • Created and enforced detailed organization processes to increase quality and service standards.
  • Stocked shelves, racks and cases with new or transferred merchandise.
  • Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.

Backroom Coordinator

TJ Maxx, TJX Companies
05.2020 - 08.2022
  • Trained new team members on proper and safe use of tools and equipment.
  • Managed back-office sales team through coaching and sales technique training.
  • Met or exceeded production goals and objectives by following strict procedures.
  • Maintained orderly stockroom for ease of retrieval.
  • Monitored progress of tasks to provide feedback for improvement.
  • Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
  • Supervised team of helpers, laborers and material movers to efficiently complete tasks.
  • Resolved conflicts between team members and addressed complaints or grievances.
  • Assigned tasks to team members to complete within designated time frames.
  • Developed and implemented strategies to improve team productivity and efficiency.
  • Assisted customers with transporting large merchandise to waiting vehicles.
  • Reviewed reports produced by accounting department to assess organization's financial health.
  • Evaluated team performance and provided feedback on areas requiring improvement.
  • Received incoming merchandise and stored in correct stock locations.
  • Inspected work areas to keep free of hazards and maintain proper function of safety equipment.
  • Hired, trained and on-boarded new team members and conducted evaluations to boost performance.
  • Led improvement initiatives to advance operational efficiencies and increase revenue.
  • Enforced team adherence to safety regulations and protocols.

Sales Floor Merchandiser

Tjmaxx
04.2018 - 05.2020
  • Answered customer questions regarding store merchandise, department information, and pricing.
  • Monitored and analyzed sales records, trends, or economic conditions to anticipate consumer buying patterns.
  • Researched current industry trends and competitor activity to stay abreast of resources, technology and best practices.
  • Provided clerks with information to print on price tags such as price, mark-ups or mark-downs or style number.
  • Conducted regular store audits to verify compliance with company policies.
  • Inspected merchandise for quality and arranged proper display location on floor.
  • Verified products appeared at correct locations in proper quantities.
  • Completed efficient store resets to prepare store for special promotions and seasonal updates.
  • Developed and deployed store-level product training materials to mentor staff on new products and sales techniques.
  • Removed damaged, out-of-code, not-in-set and discontinued items from displays.
  • Monitored inventory levels and kept adequate stock in product displays on sales floor.
  • Updated pricing and signage to complete product displays and educate customers.
  • Collaborated with sales team to identify and fulfill customer needs.
  • Collaborated with store managers to devise store layouts and establish aesthetic appeal.

Sales Floor Manager

Tjmax
09.2014 - 04.2018
  • Established performance goals for employees and provided feedback on methods for reaching those milestones.
  • Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
  • Motivated sales team to exceed sales quotas through friendly competition and other incentive programs.
  • Developed detailed plans based on broad guidance and direction.
  • Developed strong and lasting rapport to improve customer service and retain valued clients.
  • Controlled resources and assets for department activities to comply with industry standards and government regulations.
  • Assisted customers with Product or Service selection through carefully curated questions.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Set aggressive targets for employees to drive company success and strengthen motivation.
  • Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.
  • Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
  • Assisted in organizing and overseeing assignments to drive operational excellence.
  • Trained and supported sales force with closing deals.
  • Taught salespeople to close deals and improve sales performance to increase revenue for company.
  • Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
  • Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.

Education

CCNA - Netwrok Administration

Virginia College - Birmingham
Birmingham, AL
06.2010

Certified Internet Web Design - Web Design, Compter Graphics

Virginia College - Birmingham
Birmingham, AL
06.2002

Certified Web Developer - Web Development

Vitginia College
Homewood, AL
06.2000

Associates Of Science - Computer Programming

Herzing University
Birmingham, AL
09.1999

Skills

  • Store Maintenance
  • Proposal Sketching and Planning
  • Statistical Data
  • Project Requirements
  • Professional Relationships
  • In-Store Support
  • Product Messaging
  • Cash Register Systems
  • Window Displays
  • Loss Prevention Training
  • Signage and Graphics
  • Merchandise Stocking and Replenishing
  • Merchandising and Promotions
  • Visual Merchandising
  • Proper Storage Procedures
  • POS
  • Floor Set Design
  • In-Store Color Coordination
  • Design Strategies
  • Digital Signage Design
  • Idea Brainstorming
  • Seasonal Decor
  • Coordinate Racks
  • Dress Mannequins
  • Markdown Procedures
  • Build Displays
  • Visual Displays
  • Advising and Coaching
  • Product Merchandising and Distribution
  • Design Changes
  • Workflow Coordination
  • Laptop and Mobile Device Use
  • Store Maintenance
  • Product Recovery
  • Display Resetting
  • Educate the Sales Staff
  • Light Housekeeping
  • Planogram Design
  • End Cap Placement
  • Merchandising Strategies
  • Shelf Merchandising
  • Strategic Merchandising
  • Endcap Merchandising
  • Case Merchandising
  • Furniture Merchandising
  • Merchandising Trends
  • Display Merchandising
  • Merchandising Installations
  • Merchandising Strengths
  • Merchandising Produce
  • Merchandising Expertise
  • Merchandising Operations
  • Fashion Merchandising
  • Store Merchandising
  • Merchandising Abilities
  • Merchandising Support
  • Merchandising Skills
  • Merchandising Proficiency
  • Merchandising Coordination
  • Merchandising Displays
  • Merchandising Knowledge
  • Retail Merchandising
  • Merchandising Team Leadership
  • Merchandising and Recovery
  • Visual Merchandising Oversight
  • Display Case Merchandising
  • Merchandising Resets Proficiency
  • Sales and Merchandising
  • Front-End Merchandising
  • Merchandising and Layout
  • Merchandising Resets Experience
  • Merchandising and Display
  • Merchandising Plan Creation
  • Merchandising Team Development
  • Retail Merchandising Expertise
  • Displays and Merchandising
  • Product and Service Merchandising
  • Execution of Merchandising Plans
  • Retail Merchandising System (RMS)

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse

Quote

Where you stumble and fall, there you discover the gold.
Joseph Campbell

Timeline

Merchandising Cordinator

Tjmax
10.2021 - Current

Backroom Coordinator

TJ Maxx, TJX Companies
05.2020 - 08.2022

Sales Floor Merchandiser

Tjmaxx
04.2018 - 05.2020

Sales Floor Manager

Tjmax
09.2014 - 04.2018

CCNA - Netwrok Administration

Virginia College - Birmingham

Certified Internet Web Design - Web Design, Compter Graphics

Virginia College - Birmingham

Certified Web Developer - Web Development

Vitginia College

Associates Of Science - Computer Programming

Herzing University
Elizabeth Thigpen