Summary
Overview
Work History
Education
Skills
Affiliations
Timeline

Elizabeth Thomas

Asheville,NC

Summary

Strong communication and organizational skills. Strive to be an outstanding employee with good moral and ethical standards. 18+ years of experience in customer service adds more strength and power to my strong communication and organizational skills. Quick to learn new job duties.

Overview

23
23
years of professional experience

Work History

Records Info Spec II to Senior Records Spec.

City Of Sarasota
06.2018 - 06.2024

• Maintain and operate a records management software application.

• Scan and upload documents using Adobe Acrobat Pro.

• Maintain the Central Records facility.

• Accept / log in and store incoming boxes for retention.

• Support the Records Manager during retention and destruction period.

• Process public records requests and internal records requests.

• Skilled in Microsoft Outlook and Teams, SharePoint, JustFOIA (public records portal), various RMS systems

• Assist the Records Manager in providing information and training to city departments.

Clerical Specialist I

Palm Beach County Board of County Commissioners
03.2016 - 01.2018
  • Public Safety/ Justice Services /Pretrial Services, Monitoring court ordered defendants to follow judges conditions before trail..
  • And refer Community Service clients to matched agencies
  • Job Duties: Customer service, data entry, cashier, reception, basic clerical duties include faxing, scanning, emails (Outlook), web searches, monitor/counsel defendants and processing arrest warrants.

Student

Palm Beach State College
01.2014 - 12.2017
  • Working on a AS in General Ed

City Carrier Assistant

United States Post Office
01.2015 - 08.2015
  • Letter Carrier: sorts, casing and delivers mail and parcels to residents in the Wellington areas
  • Drives a USPS mail truck.

Police Records Specialist, Court Liaison

City of West Palm Beach, Police Department
01.2005 - 12.2013
  • Customer Service, data entry, scanning documents, filing, faxing, multi phone lines, access control(CCTV), crime statistic reports, public records requests, RMS Records Management, Background investigations, cashier, MS Word/Excel, Lotus Notes, Outlook, PowerPoint, microfiche
  • Sort and deliver mail and parcels
  • Assist with Court Liason duties and train new employees
  • Assist the Property and Evidence department with annual retention and disposition cycle.

Office Administrative Assistant

Reliable Furniture Repair
02.2001 - 12.2004
  • Office Management (Saturdays), Customer Service, multi phone lines, filing, faxing, scanning documents, training new employees, scheduling, routing service technicians, two way radio and dispatching.

Education

Associate Of Science - Continuing

Palm Beach State College, Lake Worth, FL
12.2018

Cert Professional Organizer -

Universal Class, INC. (online), Tampa, FL
12.2013

Fort Pierce Central High School, Fort Pierce, FL
06.1996

Skills

  • Customer Service (10 years)
  • Organization (10 years)
  • Computer Skills (10 years)
  • Data Entry (10 years)
  • Data Analysis (9 years)
  • General Office Skills (10 years)
  • Interpersonal Skills (10 years)
  • Inventory Control (3 years)
  • Internet Research (10 years)
  • Microsoft Office (6 years)
  • Outlook (6 years)
  • Notary Public (6 years)
  • Powerpoint (1 year)
  • Receptionist (10 years)
  • Records Management (10 years)
  • Retail (3 years)
  • Routing / Scheduling (4 years)

Affiliations

ARMA (since 2018)

Timeline

Records Info Spec II to Senior Records Spec. - City Of Sarasota
06.2018 - 06.2024
Clerical Specialist I - Palm Beach County Board of County Commissioners
03.2016 - 01.2018
City Carrier Assistant - United States Post Office
01.2015 - 08.2015
Student - Palm Beach State College
01.2014 - 12.2017
Police Records Specialist, Court Liaison - City of West Palm Beach, Police Department
01.2005 - 12.2013
Office Administrative Assistant - Reliable Furniture Repair
02.2001 - 12.2004
Palm Beach State College - Associate Of Science, Continuing
Universal Class, INC. (online) - Cert Professional Organizer,
Fort Pierce Central High School - ,
Elizabeth Thomas