Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Elizabeth Thomas

Bensalem,PA

Summary

Respectful, friendly, enjoys diverse people, outgoing and can inspire others. Persistent, exceed expectations, excel at problem solving and able to prioritize tasks Positive, willing to learn, patient, determined and a team player A hard worker, set high standards for myself, and possess exceptional customer service skills.

Overview

17
17
years of professional experience

Work History

Outpatient Therapist

MCC Family Service
Bensalem, PA
06.2024 - Current
  • Provided individual, group, and family therapy to clients with a variety of mental health diagnoses.
  • Developed treatment plans and goals in collaboration with clients and other providers.
  • Conducted psychosocial assessments to identify needs and strengths of clients.
  • Maintained accurate client records according to agency policies and procedures.
  • Attended clinical supervision meetings with supervisor to discuss cases and receive feedback.
  • Participated in multidisciplinary team meetings to coordinate care for clients.
  • Educated clients about their diagnosis and available treatments options in order to promote self-advocacy skills.
  • Assisted clients with developing problem solving skills through role playing activities.
  • Promoted positive behavior change by providing reinforcement strategies during sessions.

Program Specialist

United Disability Services
King of Prussia, PA
01.2020 - 10.2024
  • Supervises program staff to ensure waiver services are provided according to agency policy and funding requirements.
  • Oversees and monitors services and waiver-enrolled participants to ensure satisfaction with services.
  • Ensures that Participant employers are trained and supported to be effective employers.
  • Ensures Participant files contain all required agency and regulatory documents.
  • Assists and supports Service Coordinator/Service Coordinator II with challenging cases.
  • Provides added coaching on protective service cases, incident investigations, and required reporting.
  • Coordinates and tracks Participant referral process in the UDS region; ensures appropriate eligibility determination is made and assigns Participant to a Service Coordinator or provider agency.
  • Reviews and approves personal support plans, budgets, and revisions for the designated service region.
  • Ensures annual review and/or pre-admission screening activities for the designated Region are conducted in accordance with program requirements.
  • Works with HCBS fiscal liaison to identify and map newly eligible participants to appropriate SC within your Region.
  • Confirms that priority care and back-up plans are in place, as needed, to ensure basic service needs are met in accordance with program requirements.
  • Ensures all Incident Management reports are completed on time and procedures are followed for complaints and/or incidents.
  • Also ensures the Bureau of Provider Integrity (BPI) reports are made for suspected Medicaid Fraud.
  • Developed and implemented program plans to ensure achievement of goals.

Behavioral Health Technician

Fairmount Behavioral Health
Philadelphia, PA
08.2019 - 05.2020
  • Monitor patients' physical and emotional well-being and report unusual behavior or physical ailments to medical staff.
  • Provide nursing, psychiatric and personal care to mentally ill, emotionally disturbed or mentally retarded patients
  • Observe and influence patients' behavior, communicate and interact with them, and teach, counsel, and befriend them.
  • Take and record measures of patients' physical condition, using devices such as thermometers and blood pressure gauges.
  • Encourage patients to develop work skills and to participate in social, recreational, and other therapeutic activities that enhance interpersonal skills and develop social relationships.
  • Collaborate with and assist doctors, psychologists, and rehabilitation therapists working with mentally ill, emotionally disturbed, or developmentally disabled patients in order to treat, rehabilitate, and return patients to the community.
  • Develop and teach strategies to promote client wellness and independence.
  • Restrain violent, potentially violent, or suicidal patients by verbal or physical means as required
  • Aid patients in performing tasks such as bathing, keeping beds, clothing, and living areas clean.
  • Administer oral medications and hypodermic injections, following physician's prescriptions and hospital procedures.
  • Issue medications from the dispensary and maintain records in accordance with specified procedures.
  • Interview new patients to complete admission forms, to assess their mental health status, and to obtain their mental health and treatment history.
  • Lead prescribed individual or group therapy sessions as part of specific therapeutic procedures.
  • Assessed patient behavior, reactions and responses to treatment plans.

Wedge Medical Center
Philadelphia, PA
10.2014 - 12.2018
  • Responsible for overseeing the daily clinical operations of the site
  • Weekly monitoring to assure accurate and timely billing for all services rendered
  • Responsible for direct and close supervision of counselor assistants
  • Shared responsible for oversight of the clinical programming of the site
  • Responsible for supervision of all clinical direct care staff employed by the site
  • Shared responsible for insuring the safety of all clients and staff at site location
  • Responsible for assisting therapists' referrals to a higher level of care (LOC)
  • Responsible for on-call duties as directed
  • Responsible for co-facilitating staff meetings
  • Responsible for the submission of reports as requested
  • Responsible for weekly random chart audits to insure compliance
  • Responsible for performing other duties and/or responsibilities as assigned by the supervisor and/or upper management
  • Responsible for completing required continuing education annually as required by State and CBH regulations
  • Responsible for attending all supervision meetings and staff meetings as assigned
  • Responsible for adhering to all Wedge policies and procedures
  • Responsible for adherence to compliance and continuous quality improvement procedures, including CQI reporting, internal audits and reporting fraud and abuse

Wedge Medical Center
Philadelphia, PA
02.2013 - 10.2014
  • Performs a variety of counseling, screening, intake, assessment and referral services
  • Performs individual, group, family and couple counseling
  • Develops, implements and monitors Client's Individualized Treatment Plans
  • Complete all necessary and pertinent paperwork that is part of client record
  • Communicates in a thorough and timely fashion with all necessary entitles
  • Attends weekly supervision and staff meetings
  • Prepares reports as necessary for all entities involved in the clients care
  • Performs other duties and responsibilities as directed by the Executive of Clinical Directors

Life Watch Services Inc.
Philadelphia, PA
11.2010 - 10.2012
  • Produced recordings of electromotive variations in patient's heart muscle, using electrocardiograph (ECG), to provide data for diagnosis of heart ailments:
  • Monitored electrocardiogram for abnormal patterns and interpreted reading and provided doctors with the information
  • Keyed information into machine or marked tracing to indicate positions of chest electrodes
  • Replenished supply of paper and ink in machine and reported malfunctions
  • Edited and forwarded final test results to attending physician for analysis and interpretation
  • Educated patients on use of the Holter, Event and Pacemaker monitors and obtained baselines EKG transmissions via telephone to start service
  • Troubleshoot all monitors, solved problems about monitors and answered patients' questions as needed
  • Monitored and interpreted EKG reading

CardioNet
Philadelphia, PA
08.2008 - 02.2010
  • Supervised 6-20 technicians per shift
  • Took on the role as acting supervisor in the absence of the shift supervisor
  • Notified physicians when ECG\\EKG readings met the urgent notification criteria
  • Produced recordings of electromotive variations in patient's heart muscle, using electrocardiograph (ECG), to provide data for diagnosis of heart ailments:
  • Monitored electrocardiogram for abnormal patterns and interpreted reading and provided doctors with the information
  • Keyed information into machine or marked tracing to indicate positions of chest electrodes
  • Replenished supply of paper and ink in machine and reported malfunctions
  • Edited and forwarded final test results to attending physician for analysis and interpretation
  • Educated patients on use of the Holter, Event and Pacemaker monitors and obtained baselines EKG transmissions via telephone to start service
  • Troubleshot all monitors, solved problems about monitors and answered patients' questions as needed
  • Monitored and interpreted EKG readings

Impact Services
Philadelphia, PA
09.2007 - 12.2009
  • Conducted group therapy sessions with substance abuse and dual diagnosis clients to discuss issues that led to their substance abuse and might present obstacles to establishing a clean and sober life in the future
  • Led one-on-one counseling sessions with clients to deal with ongoing issues
  • Collaborated in treatment team meetings to discuss patient progress and develop treatment plans
  • Supervised mental health technicians in the performance of their duties, giving instructions, training and feedback, as necessary
  • Performed intake procedures and processed admissions paperwork with new clients
  • Conducted an orientation with new clients, going over rules and procedures, showing them the facilities and giving them an introduction to the program
  • Observed patients' mental and emotional conditions and reported any changes to the nursing and medical staff
  • Entered daily progress notes on each patient

Education

Master's Degree - Mental Health Counseling

Capella University
Minneapolis, MN
03-2024

Bachelor's Degree - Psychology/Crisis Counseling

Liberty University
Lynchburg, VA
01.2012

High School Diploma -

John Jay High School
Brooklyn, NY
01.1997

Skills

  • Anger management techniques
  • Identifying client goals
  • Substance Abuse Counseling
  • Creating treatment plans
  • Goal Setting
  • Family therapy
  • Family Counseling
  • Individual Therapy

Accomplishments

  • Chi Sigma Iota

Timeline

Outpatient Therapist

MCC Family Service
06.2024 - Current

Program Specialist

United Disability Services
01.2020 - 10.2024

Behavioral Health Technician

Fairmount Behavioral Health
08.2019 - 05.2020

Wedge Medical Center
10.2014 - 12.2018

Wedge Medical Center
02.2013 - 10.2014

Life Watch Services Inc.
11.2010 - 10.2012

CardioNet
08.2008 - 02.2010

Impact Services
09.2007 - 12.2009

Master's Degree - Mental Health Counseling

Capella University

Bachelor's Degree - Psychology/Crisis Counseling

Liberty University

High School Diploma -

John Jay High School

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Elizabeth Thomas