Summary
Overview
Work History
Education
Skills
Certification
Interests
Work Availability
Timeline
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Elizabeth Thorstenson

Elizabeth Thorstenson

Griswold,CT

Summary

Professional cleaner with strong background in maintaining high standards of cleanliness and safety. Reliable team player adaptable to changing needs and focused on achieving results. Known for effective communication, attention to detail, and strong work ethic.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Commercial and Residential Cleaner

Clean Machine
08.2022 - Current
  • Operated cleaning equipment to maintain cleanliness and safety standards in manufacturing environments.
  • Managed inventory of cleaning supplies, ensuring availability and cost-effectiveness.
  • Provided exceptional customer service to clients, addressing their specific needs in a timely manner.
  • Developed strong relationships with clients through consistent communication and high-quality service delivery.
  • Streamlined operations by coordinating schedules and delegating tasks for optimal productivity.
  • Trained staff on expected standards and quality of general cleaning, health and safety requirements and equipment operation.

Dietary Aid/Food and Nutrition Services Associate

Westview Commons
12.2021 - 04.2023
  • Collaborated with the team to streamline operational processes enhancing efficiency and service delivery.
  • Trained new associates on standard operating procedures ensuring consistency in task execution.
  • Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
  • Developed and implemented strategies to increase customer satisfaction and engagement.
  • Engaged in friendly conversation with customers to better uncover individual needs.

Food and Nutrition Services Associate

Creamery Brook Retirement Village
04.2021 - 09.2021
  • Provided exceptional customer service in fast-paced environment, ensuring guest satisfaction and repeat business.
  • Collaborated with kitchen staff to streamline food delivery processes, reducing wait times for customers.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.

Education

High School Diploma -

Ellis Technical High School
Danielson, CT
01-2022

Skills

  • Strong work ethic
  • New employee training
  • Organizational skills
  • Team collaboration
  • Customer service
  • Schedule preparation
  • Financial management
  • Steam cleaning
  • Window washing
  • Carpet cleaning
  • Commercial & residential cleaning
  • Green cleaning practices
  • Proposal writing
  • Physical stamina
  • Trash collection and removal

Certification

  • OSHA 10
  • Babysitting License

Interests

  • Adventure Travel
  • Enjoy experimenting with different ingredients and flavors in the kitchen
  • Reading
  • Enjoy participating in working out for overall physical and mental well-being

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Location

RemoteOn-Site

Timeline

Commercial and Residential Cleaner

Clean Machine
08.2022 - Current

Dietary Aid/Food and Nutrition Services Associate

Westview Commons
12.2021 - 04.2023

Food and Nutrition Services Associate

Creamery Brook Retirement Village
04.2021 - 09.2021

High School Diploma -

Ellis Technical High School