Elizabeth Tobias
Aesthetician
Mukwonago
Summary
Committed to ensuring customer satisfaction by providing exceptional service and unmatched support. Proficient in utilizing customer service best practices and adept at exploring different solutions to address customer needs effectively.
Professional with strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach to meeting customer and organizational goals.
Overview
5
5
years of professional experience
Work History
After-School Care Provider
Waukesha School District
03.2024 - Current
- Maintained accurate attendance records, contributing to the efficient operation of the after-school program.
- Created a clean, organized environment that encouraged learning by keeping materials accessible to students at all times.
- Integrated diverse cultural perspectives into daily activities to promote inclusivity among participants.
- Enhanced student safety by effectively supervising and monitoring after-school activities.
- Developed strong relationships with students and parents, creating a supportive and welcoming environment.
Team Leader
Murfs
12.2019 - Current
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Mentored junior staff members, helping them develop their leadership potential and advance in their careers.
Cashier
Kwik Trip
08.2022 - 01.2024
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
Education
Certificate of Technical Studies - Aesthetican
Milwaukee Area Technical College
Milwaukee, WI 05.2001 -
Certificate of Technical Studies - Dental Assistant
Milwaukee Area Technical College
Milwaukee, WI 05.2001 -
High School Diploma -
Nathan Hale High School
West Allis 05.2001 -
Skills
Creativity and imagination
Patience and empathy
Punctual and reliable
Safety awareness
Attention to detail
Customer service
Problem-solving
Work ethic and integrity
Team leadership
Timeline
After-School Care Provider
Waukesha School District
03.2024 - Current
Cashier
Kwik Trip
08.2022 - 01.2024
Team Leader
Murfs
12.2019 - Current
Certificate of Technical Studies - Aesthetican
Milwaukee Area Technical College
05.2001 -
Certificate of Technical Studies - Dental Assistant
Milwaukee Area Technical College
05.2001 -
High School Diploma -
Nathan Hale High School
05.2001 -
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