Elizabeth Togia
Olympia
Summary
Dynamic Human Resources Specialist with over 11 years of experience in aligning business objectives with innovative HR strategies to enhance performance, foster growth, and drive organizational success. Expertise in streamlining administrative initiatives and optimizing daily HR operations within fast-paced environments, resulting in improved workflow efficiency. Proven track record of implementing effective talent management practices and cultivating a positive workplace culture. Committed to leveraging HR best practices to support organizational goals and enhance employee engagement.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Administrative Specialist
U.S. Army
09.2021 - 04.2025
- Company Overview: Joint Base Lewis McChord, WA
- Coordinated and processed employee training requests by scheduling through Outlook and Excel, reserving venues, and preparing materials. Maintained attendance and evaluations, resulting in a 20% improvement in training completion rates and documentation accuracy.
- Organized and maintained comprehensive training schedules and records for 350-400 employees. Coordinated logistics, obtained required documents, and prepared detailed reports to ensure all tasks were executed within regulatory guidelines.
- Managed and tracked employee certifications, training sessions, and professional development courses by maintaining detailed records and utilizing tools like Microsoft Teams and Outlook, ensuring accurate scheduling and consistent compliance across the team.
- Supported weekly training meetings by preparing PowerPoint briefings, collecting and analyzing readiness data using Excel, and identifying areas for improvement, contributing to a 45% reduction in processing time.
- Verified identity and eligibility for ID card issuance, processing over 75 cards monthly while ensuring compliance with benefits policies and data protection protocols. Provided customer assistance to approximately 50 individuals weekly, maintaining accurate and secure records.
- Joint Base Lewis McChord, WA
Human Resources Specialist
U.S. Army
07.2018 - 06.2021
- Company Overview: Schofield Barracks, HI
- Oversaw 500–800 personnel engaged in on-site operations, providing cross-functional support to multiple departments. Utilized the Biometric Identification System to identify individuals entering facilities and reported personnel strength and casualty data, which led to a 15% improvement in reporting accuracy and a 20% reduction in processing time.
- Tasked with maintaining personnel accountability and workforce reporting for the organization. Verified and updated comprehensive personnel records and tracked medical readiness, ensuring leadership had accurate, real-time data to support informed decision-making and effective mission planning.
- Provided guidance and support to team leaders and staff on HR policies, pay issues, and administrative procedures, while managing the onboarding and offboarding processes. Oversaw employee promotions, recognition awards, performance evaluations, and other HR documentation, ensuring compliance with company policies and timely completion of processes.
- Assigned to oversee inventory control and security for equipment valued at over $10,000. Maintained precise tracking systems and coordinated regular maintenance schedules, improving equipment longevity, minimizing loss or damage, and ensuring readiness for operations.
- Schofield Barracks, HI
Team Leader
U.S. Army
02.2016 - 06.2018
- Company Overview: Fort Drum, NY
- Tasked with maintaining the accuracy of HR processes by performing regular audits to verify data accuracy and identify opportunities for continuous improvement, leading to more efficient processes and enhanced data integrity.
- Directed day-to-day HR functions for a team of 5 employees, tracking accountability and movements for incoming and outgoing personnel, coordinating transportation, and managing communication with the field assignment team and leadership, which led to recognition and acknowledgment by project management.
- Served as the primary point of contact for section inquiries related to benefits, payroll, and policy interpretations. Addressed and resolved employee concerns while preparing and delivering regular status reports for senior management, contributing to improved communication and faster resolution times for inquiries.
- Fort Drum, NY
Human Resources Specialist
U.S. Army
03.2014 - 01.2016
- Company Overview: Camp Casey, South Korea
- Entrusted with managing personnel records and HR system operations. Held accountable for maintaining accurate and confidential personnel records in accordance with organizational policies and privacy standards.
- Managed sensitive employee information with discretion, adhering to organizational privacy standards and data protection policies, safeguarded confidential records, and reduced the risk of data breaches, and supported organizational trust and compliance.
- Collaborated with HR officers and supervisors to coordinate and execute key administrative processes, ensuring personnel records, assignments, and readiness actions are processed accurately and on time, which supported operational effectiveness and improved organizational personnel readiness rates by 10%.
- Streamlined daily HR transactions for a large workforce by efficiently managing leave requests, awards, and personnel replacements. Delivered critical HR support to department heads and senior leadership by drafting, preparing, and coordinating official documentation.
- Provided expert guidance to employees on pay, benefits, assignments, and HR policies, interpreting complex regulations and ensuring accurate, confidential service, which improved HR service delivery and increased employee satisfaction.
- Camp Casey, South Korea
Education
Associate of Arts -
DeVry University
04-2026
Skills
- Personnel & Readiness Management
- Technical Proficiency
- Policy & Compliance
- Employee Relations & Performance
Accomplishments
- Managed the Biometric Identification System (BIS) for personnel strength and casualty data for multiple organizations, increasing reporting accuracy to 15% and 20% reduction in processing.
- Excelled at the Defense Enrollment Eligibility Reporting System (DEERS), processing over 20 ID card issuance weekly for military and family members.
- Maintained comprehensive training schedules for over 350 employees, resulting in zero missed annual training for all personnel.
Job Title
Job title that you're targeting
Certification
- CAP - Certified Administrative Professional
Languages
Samoan
Native or Bilingual
Timeline
Administrative Specialist
U.S. Army
09.2021 - 04.2025
Human Resources Specialist
U.S. Army
07.2018 - 06.2021
Team Leader
U.S. Army
02.2016 - 06.2018
Human Resources Specialist
U.S. Army
03.2014 - 01.2016
Associate of Arts -
DeVry University
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