Elizabeth Torales
Montebello,CA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Experienced in performing research and working with others to complete projects.
Overview
5
5
years of professional experience
Work History
Member Resource Officer
Santa Barbara Student Housing Cooperative
Isla Vista, CA
06.2023 - 03.2024
- Responsible for supporting the well-being of my house including 18 people by providing resources and preventative education including conflict resolution and mediation
- Be the house's go-to person if there were instances of harassment, assault, or other types of conflict
- Work with staff to support the resolution of conflict within the house
- Attended a training focused on topics of active listening, mediation, and conflict resolution.
In-Store Shopper
Whole Foods Market
Santa Barbara, CA
07.2022 - 03.2024
- Shopped for online grocery orders by implementing efficient organizational and time-management techniques
- Assisted customers shopping inside of the store with locating items and resolving complaints
- Aided customers with transactions on self-checkout.
Shift Manager
Pizza Hut
Montebello, CA
04.2020 - 09.2021
- Supervised employees and oversaw quality compliance with company standards for food and services
- Trained new employees to maximize team performance
- Handled complaints swiftly to ensure customer satisfaction
- Handled store's deposits.
Cashier
Pizza Hut
Montebello, CA
04.2019 - 09.2019
- Operated cash register for cash and credit card transactions with excellent accuracy levels while receiving orders
- Answered questions regarding store policies and addressed customer concerns
- Cut, packaged, and served food and drinks.
Education
Bachelor of Arts - Sociology
University of California-Santa Barbara
03.2024
Skills
- Time Management
- Microsoft Office
- Adaptability
- Communication
- Conflict Resolution
- Critical Thinking
- Teamwork
- CPR/AED Certification
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Member Resource Officer
Santa Barbara Student Housing Cooperative
06.2023 - 03.2024
In-Store Shopper
Whole Foods Market
07.2022 - 03.2024
Shift Manager
Pizza Hut
04.2020 - 09.2021
Cashier
Pizza Hut
04.2019 - 09.2019
Bachelor of Arts - Sociology
University of California-Santa Barbara
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