Hi, I’m
Elizabeth Torres
San Diego,CA
Summary
Seasoned Assistant Manager with comprehensive knowledge in team leadership, project management, and operational procedures. Strong ability to lead diverse teams, handle multiple tasks simultaneously, and deliver high-quality customer service. Successful track record of improving efficiency, increasing productivity, and driving customer satisfaction in previous roles. Possess strong interpersonal skills, problem-solving abilities, and decision-making prowess that drive business success.
Personable and dedicated customer service representative with extensive experience in industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.
Overview
5
years of professional experience
Work History
Pacifico industries San Diego, California
Assistant Manager
02.2024 - Current
Job overview
- Payroll/account, cleaning residential and commercial building, light construction , handling art, and supplies, coordinating galleries and receptions, and organizing.
- Managed customer service inquiries and complaints in a timely manner.
- Assisted in the development of operational strategies to ensure efficient and productive operations.
- Collaborated with management on developing strategic plans for achieving business goals.
Ivy Inc San Diego, California
Coordinator/cook
01.2020 - 02.2024
Job overview
- Created and maintained accurate records of departmental activities, including budgets, personnel documents and project timelines.
- Analyzed data to identify trends in customer behavior and preferences.
- Developed strategies to improve operational procedures and reduce costs.
- Monitored inventory levels and ordered additional supplies as needed.
- Maintained calendars of upcoming events, meetings and deadlines.
- Collaborated with vendors to arrange contracts for services or products needed by the organization.
- Managed day-to-day operations of the department including scheduling tasks and assigning duties.
- Prepared meals according to recipes and menus, adjusted ingredients and cooking times accordingly.
- Adhered to food safety standards when storing and preparing foods.
- Cleaned kitchen equipment, surfaces, utensils and dishes.
- Ensured that all food was cooked at the correct temperature and stored correctly.
- Maintained a clean working environment by sweeping, mopping floors, washing surfaces and emptying trash cans.
- Planned menus based on customer preferences, nutritional value and budget constraints.
- Performed basic administrative duties such as inventory management, ordering supplies.
- Adjusted seasonings of dishes during cooking process in order to enhance flavors.
- Followed established procedures and requirements for safe food handling, storage and service.
- Coordinated orders to expedite food from kitchen according to cook time and delivery time.
Education
University of Reno Nevada Reno, NV
Bachelor of Arts from Business Management
05-1996
Lassen Community College Susanville, CA
Associate of Arts from Computer And Information Sciences
05-1993
Credence High School Susanville, CA
06-1990
Skills
- Employee Scheduling
- Employee Performance Evaluations
- Operations Management
- Budget assistance
- Task Delegation
- Product and service knowledge
- Promotional planning
- Business Administration
- Vendor engagement
- Administrative Support
- Billing
- Customer Service
- Expense Reporting
- Office Management
- Data Entry
- Compliance Monitoring
- Bookkeeping
- Inventory Control
- Clear oral/written communication
- Document Management
- Banking operations
- Performance Improvement
- Mail handling
- Financial Tracking
- Customer Relations
- Employee Training
- Office Administration
- Contract Negotiations
- Organizational Skills
- Financial Accounting
Timeline
Assistant Manager
Pacifico industries
02.2024 - Current
Coordinator/cook
Ivy Inc
01.2020 - 02.2024
University of Reno Nevada
Bachelor of Arts from Business Management
Lassen Community College
Associate of Arts from Computer And Information Sciences
Credence High School
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