Elizabeth Torres
Arlington,TX
Summary
Dynamic professional with a proven track record at Medical City Fort Worth, excelling in patient care and team collaboration. Skilled in phlebotomy and adept at time management, I significantly enhanced operational efficiency and customer satisfaction. Leveraging computer skills and a detail-oriented approach, I consistently exceed employer expectations without compromising quality.
Overview
16
16
years of professional experience
Work History
Caring Assistant & Server
Arroyo Restaurant
07.2022 - Current
- Greeted guests in with friendliness and professionalism.
- Worked closely with management to provide effective assistance for specific aspects of business operations.
- Assisted managers in decision-making processes based on thorough research and analysis of available data.
- Boosted customer satisfaction by promptly addressing inquiries and resolving issues professionally.
Patient Care Technician
Medical City Fort Worth
03.2023 - 09.2023
- Maintained strict adherence to infection control protocols, minimizing risk of disease transmission within the clinical environment.
- Provided high-quality personal care to patients, promoting comfort and dignity during their hospital stay.
- Assisted in transferring patients, beds and patient care equipment to other rooms adhering to necessary safety precautions.
- Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
Manager, Server, Catering, Bar
On The Border Restaurant
11.2008 - 08.2018
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Defined clear targets and objectives and communicated to other team members.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Improved marketing to attract new customers and promote business.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Cross-trained existing employees to maximize team agility and performance.
Education
Phlebotomist - Phlebotomy
Texas School of Phlebotomy
Fort Worth, TX06-2022
High School Diploma -
Kaplan Collage
Fort Worth, TX04-2007
Skills
- Fast learner
- Time management
- Computer skills
- Attention to detail
- Team collaboration
- Data entry
- File and record keeping
- Support services
- Phlebotomy
Languages
Spanish
Full Professional
Timeline
Patient Care Technician
Medical City Fort Worth
03.2023 - 09.2023
Caring Assistant & Server
Arroyo Restaurant
07.2022 - Current
Manager, Server, Catering, Bar
On The Border Restaurant
11.2008 - 08.2018
Phlebotomist - Phlebotomy
Texas School of Phlebotomy
High School Diploma -
Kaplan Collage
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