ELIZABETH TORRES
Gilroy
Summary
Registered Counselor with strong communication, rapport-building, and crisis support skills. Looking to contribute to a Peer Support position where I can use my lived experience of recovery-focused approach to help clients feel understood, supported, and connected.
Overview
16
16
years of professional experience
Work History
Data Management Coordinator
Sun Street Centers
06.2025 - Current
- Provides data management and client information tracking for programs such as myEvoiv, Avatar, and Medi-Cal.
- Greet, Screen, and Schedules clients with counselors.
- Monthly audit for Medi-Cal billing
- Create and file admissions/discharge folders
- Collaborate with other departments while maintaining the integrity of confidential client information.
Scheduling Coordinator
American Medical Response
07.2017 - 02.2022
- Update employee’s schedules and approve time off requests using Kronos Workforce Software.
- Page out open shifts and award them by seniority rank per union contract rules.
- Manage incoming calls and transferring to appropriate personnel.
- Organized files and developed spreadsheets, and scanned employee certifications/documents.
Office Assistant-Student Work Study
Monterey Peninsula College
09.2015 - 06.2016
- Organized and files books, files and student study packets.
- Faxed scanned documents to various departments.
- Answered incoming calls
Office Assistant
JV Orta & Sons Fence Company
06.2009 - 06.2015
- Greet clients in a professional and courteous manner.
- Processed orders and submitted appropriate paperwork for sales.
- Answered multi-phone and connected with work crews through intercom/dispatch.
Education
Associate of Arts - Business
Gavilan College
Gilroy, CA04-2026
Certificate of Acheivement - Business Medical Office
Gavilan College
Gilroy05.2025
GED - undefined
Morgan Hill Adult School
08.1996
Skills
- Bilingual
- Data Entry
- Scheduling
- Data management
- Client information tracking
- Confidentiality compliance
- Medi-Cal billing audit
- Professional communication
- Teamwork and collaboration
Timeline
Data Management Coordinator
Sun Street Centers
06.2025 - Current
Scheduling Coordinator
American Medical Response
07.2017 - 02.2022
Office Assistant-Student Work Study
Monterey Peninsula College
09.2015 - 06.2016
Office Assistant
JV Orta & Sons Fence Company
06.2009 - 06.2015
GED - undefined
Morgan Hill Adult School
Associate of Arts - Business
Gavilan College
Certificate of Acheivement - Business Medical Office
Gavilan College