Summary
Overview
Work History
Education
Skills
Timeline
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Elizabeth Trout

Las Cruces,NM

Summary

Talented Administrator highly successful at motivating teams and streamlining operations. Analytical problem solver and persuasive communicator with talent for thinking outside box for creative solutions. Self-motivated candidate brings proven leadership, organizational and customer relations skills. Independently solves problems and keeps teams on task to handle diverse business requirements. History retaining clients and talented staff. Reliable business professional with experience in project management, process improvement and financial analysis. Proven track record of successfully streamlining business operations and reducing costs. Adept at analyzing data to identify trends and developing strategies to improve efficiency. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

13
13
years of professional experience

Work History

Administrator

TLCX
03.2021 - Current
  • Handled sensitive information discreetly, maintaining strict confidentiality at all times as required by company policy or legal regulations.
  • Maintained personnel records and updated internal databases to support document management.
  • Organized workflow and delegated tasks effectively to ensure timely project completion without compromising quality.
  • Managed office inventory levels, ensuring adequate supplies were available while minimizing waste and unnecessary spending.
  • Entered and maintained departmental records in company database.
  • Supervised administrative support staff members, offering guidance, feedback, and mentorship that contributed to their professional growth and development.
  • Maintained accurate documentation of company policies and procedures for easy reference by all employees.

Clerk

Eagle Grocery
06.2014 - 10.2020
  • Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.
  • Answered questions about store policies and addressed customer concerns.
  • Improved customer satisfaction by promptly answering inquiries and providing accurate information.
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Stocked, tagged and displayed merchandise as required.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Mentored new employees on cashier duties and best practices, improving overall staff performance.
  • Improved transaction speed without sacrificing accuracy by staying up-to-date on product pricing changes.
  • Performed cash, card and check transactions to complete customer purchases.
  • Operated cash register to record transactions accurately and efficiently.
  • Handled cash with high accuracy and took care to check bills for fraud.
  • Processed refunds and exchanges in accordance with company policy.

Cashier

Circle K
05.2011 - 09.2012
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Stocked, tagged and displayed merchandise as required.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Answered questions about store policies and addressed customer concerns.
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Addressed customer needs and made product recommendations to increase sales.
  • Mentored new employees on cashier duties and best practices, improving overall staff performance.
  • Improved transaction speed without sacrificing accuracy by staying up-to-date on product pricing changes.
  • Performed cash, card and check transactions to complete customer purchases.
  • Operated cash register to record transactions accurately and efficiently.
  • Handled cash with high accuracy and took care to check bills for fraud.
  • Learned duties for various positions and provided backup at key times.
  • Worked with floor team and managers to meet wide range of customer needs.
  • Responded promptly to requests for assistance, spills and customer inquiries.
  • Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
  • Conducted inventory counts by adding each item in stock and documenting in computer system.

Education

No Degree - Diagnostic Medical Sonography

DACC
Anthony, NM

CERTIFICATE - DENTAL ASSISTANCE

PINNACLE INSTITUTE
Las Cruces, NM
03.2022

High School Diploma -

Canutillo High School
Canutillo, TX
05.2012

Skills

  • Customer Service
  • Attention to Detail
  • Recordkeeping and File Management
  • Office Administration
  • Documentation And Reporting
  • Decision-Making
  • Team Building and Leadership
  • Office Management
  • Personable and Approachable
  • Data Confidentiality
  • Staff Management
  • Document Management
  • Schedule Coordination
  • Work Planning and Prioritization
  • Scheduling
  • Relationship Development
  • Goal Setting
  • Employee Supervision
  • Deadline Adherence
  • New Hire Onboarding
  • Document Control
  • Mail handling
  • Budget Management
  • Timesheet Processing
  • Operations Management
  • Continuous Improvement
  • Supplies Ordering
  • Performance Improvement
  • Flexible Schedule
  • Expense Reporting
  • Equipment Usage Tracking

Timeline

Administrator

TLCX
03.2021 - Current

Clerk

Eagle Grocery
06.2014 - 10.2020

Cashier

Circle K
05.2011 - 09.2012

No Degree - Diagnostic Medical Sonography

DACC

CERTIFICATE - DENTAL ASSISTANCE

PINNACLE INSTITUTE

High School Diploma -

Canutillo High School

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