Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Work Availability
Work Preference
Software
Interests
Timeline

Elizabeth Upton

Beaverton,OR
Do not regret growing older. It is a privilege denied to many.

Summary

Enthusiastic and dedicated Administrative Assistant with a proven track record of enhancing operational efficiency and streamlining administrative processes that has a self-motivated work ethic to perform effectively in independent or team environments. A organized and detail oriented office professional offering excellent communication, strong decision-making skills and the ability to maintain confidentiality demonstrated through over 20 years of performance.

Overview

23
23
years of professional experience
1
1
Certification

Work History

Administrative Operations Assistant

American Medical Response
06.2009 - Current
  • Streamlined administrative processes by implementing efficient systemization to improve accuracy, efficiency, and quality service.
  • Assisted executives with researching relevant regulations, ensuring compliance with internal policies and scheduling appointments.
  • Prepared detailed reports on departmental performance metrics that informed executive decision-making processes.
  • Entered new hires, transfers, terminations, changes in job classifications and merit increases to main human resources system.
  • Organized company events, meetings, and conferences to promote collaboration among employees and improve overall morale.
  • Managed a high volume of invoices, payments and reconciliations to maintain strong vendor relations.
  • Identified areas for improvement within the office environment through regular review of polices and procedures.
  • Collaborated with cross-functional teams on various projects to achieve company goals more effectively.
  • Handled sensitive information with discretion, maintaining confidentiality at all times while adhering to company guidelines.
  • Assisted coworkers and staff members with special tasks on daily basis.
  • Positively interacted with all partners, 500+ employees and customers using exemplary communication and interpersonal talents.

Administrative Call Center Assistant

Health Net
05.2007 - 05.2008
  • Streamlined call center operations for increased productivity through effective time management and prioritization of tasks.
  • Supported colleagues when needed for complex inquiries, fostering a collaborative work environment that boosted overall efficiency.
  • Enhanced productivity levels by anticipating needs and delivering outstanding support to customer service representatives..

Executive Administrative Assistant

G.I. Joe's
01.2003 - 05.2007
  • Worked for VP of Operations and other senior leadership handling administrative tasks such as executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
  • Maintained confidentiality with sensitive documents, ensuring proper storage and distribution as needed.
  • Served as a liaison between departments to facilitate effective communication throughout the company.

Legal Researcher

NOAA
01.2002 - 12.2022
  • Located authoritative and relevant legal precedent to assess probable outcomes and potential arguments.
  • Managed a comprehensive database of legal resources, ensuring easy access to vital information for team members.

Education

Hospitality And Tourism

Mt. Hood Community College, Gresham, OR

Skills

  • Excellent Communication
  • Multitasking and Time Management
  • Document and File Management
  • Invoice Processing
  • Office Management
  • Confidentiality and Data Protection
  • Organizational Skills
  • Event Planning

Certification

Oregon Certified Notary Public

Accomplishments

2014 Oregon EMS Community Service Award

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference

Work Type

Full TimePart Time

Work Location

On-SiteRemoteHybrid

Important To Me

Work-life balanceCompany CultureWork from home optionPaid time off401k matchFlexible work hours

Software

Microsoft Office Suite

Adobe Pro

Workday

Oracle Management

Concur Travel and Expense

DocuSign

Jotform Enterprise

Interests

Music and Music History

Travel

Camping

Timeline

Administrative Operations Assistant - American Medical Response
06.2009 - Current
Administrative Call Center Assistant - Health Net
05.2007 - 05.2008
Executive Administrative Assistant - G.I. Joe's
01.2003 - 05.2007
Legal Researcher - NOAA
01.2002 - 12.2022
Mt. Hood Community College - , Hospitality And Tourism

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Elizabeth Upton