ELIZABETH URBANIAK
Marketing
Montello,Wi
Summary
Motivated and detail-oriented student with a passion for learning new skills and a strong work ethic. Demonstrates exceptional computer and communication skills. Committed to continuous improvement and adding value to any team.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Social Media/Business Operations Intern
Mid Vallee Golf Course
08.2025 - Current
- Assisted in process documentation and optimization for operational workflows.
- Managed 5-15 employees per shift.
- Supported project management efforts by coordinating schedules and resources effectively.
- Analyzed data trends to identify areas for efficiency improvements within operations.
- Collaborated with cross-functional teams to streamline communication and workflow processes.
- Conducted research on industry best practices to enhance operational strategies and procedures.
Assistant Manager
White Lake Golf Course
05.2024 - Current
- Assisted in the development of operational strategies to ensure efficient and productive operations.
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
- Coordinated with other departments to ensure smooth flow of operations.
Customer Service Manager
The Quarry Bar
06.2024 - 2025
- Provided exceptional customer service to ensure customer satisfaction.
- Developed and implemented strategies for providing excellent customer service experience.
- Reviewed customer feedback and complaints to identify areas of improvement in customer service processes.
Social Media Coordinator
Granite Falls Supper Club
03.2020 - 01.2024
- Developed and scheduled engaging content across multiple social media platforms.
- Monitored social media trends to enhance audience engagement strategies.
- Collaborated with cross-functional teams to align messaging and branding efforts.
- Analyzed performance metrics to refine content strategy and improve reach.
Cashier
Kwik Trip
05.2023 - 11.2023
- Managed customer transactions efficiently, ensuring accuracy and compliance with company policies.
- Provided exceptional customer service, resolving inquiries and enhancing customer satisfaction.
- Assisted in inventory management, monitoring stock levels and facilitating restocking processes.
Education
Bachelor of Science - Marketing And Management
University of Wisconsin - Green Bay
Green Bay, WI05.2026
Skills
- Effective Time Management
- Communication
- Fast Learner
- Adaptability
- Customer Service
- Workflow Management
- Handling Escalations
- Training and mentoring
- Schedule Coordination
- Customer focused
Certification
- Digital Advertising, HubSpot
- SEO, HubSpot
- Email Marketing, HubSpot
- CRM, HubSpot
Timeline
Social Media/Business Operations Intern
Mid Vallee Golf Course
08.2025 - Current
Customer Service Manager
The Quarry Bar
06.2024 - 2025
Assistant Manager
White Lake Golf Course
05.2024 - Current
Cashier
Kwik Trip
05.2023 - 11.2023
Social Media Coordinator
Granite Falls Supper Club
03.2020 - 01.2024
Bachelor of Science - Marketing And Management
University of Wisconsin - Green Bay
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