Elizabeth Valcárcel
Warwick,Rhode Island
Summary
Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Pharmacy Technician
CVS Pharmacy
Warwick, Rhode Island
06.2025 - Current
- Dispensed medications accurately to patients and healthcare staff.
- Assisted pharmacists with prescription verification and patient consultations.
- Operated pharmacy software for processing prescriptions and tracking medications.
- Maintained cleanliness and organization of the pharmacy workspace.
- Collaborated with healthcare professionals to improve patient care services.
- Prepared medications for dispensing by counting, pouring, labeling, and verifying doses.
- Teamed with peers, technicians and pharmacists to prioritize and complete orders.
- Performed data entry for patient profiles, billing information and prescription orders into the pharmacy software system.
- Created new customer profiles and updated demographics, allergies, and new medications in pharmacy computer systems.
- Managed filing of prescriptions, both electronically and manually.
- Checked expiration dates on medications to ensure that only unexpired products were dispensed.
- Assisted pharmacist with clearing high volume of prescriptions and responded to customer questions.
- Restocked shelves with new supplies of medications as needed.
- Resolved customer complaints in a timely manner while maintaining professionalism at all times.
Pharmacy Technician
Kent Hospital
Warwick, RI
10.2023 - 09.2025
- Maintained daily inventory of pharmaceuticals and ensured proper storage conditions.
- Prepared medications for dispensing by counting, pouring, labeling, and verifying doses.
- Performed data entry for patient profiles, billing information and prescription orders into the pharmacy software system.
- Retrieved medication from shelves based on physician orders and delivered them to pharmacists for review.
- Restocked shelves with new supplies of medications as needed.
- Kept accurate records of controlled substances received and dispensed in accordance with DEA regulations.
- Ordered, stocked, labeled, and stored drugs in accordance with hospital policies.
- Performed quality assurance activities such as checking for outdated medications or expired products.
- Refill Pyxis machines on all floors.
- Complete patient med Reqs.
- Complete monthly clean of hazardous and non hazardous buffer room.
Compounding Technician
Amerita, Inc
East Providence, RI
05.2021 - 06.2024
- My role as a Compounding Tech in amerita consist in different task such as,
- Mixing TPN's, antibiotics(syringes, cassettes, easypumps, etc.) and specialty drugs
- Receiving orders and entering on CPR+
- Perform monthly cleaning of the IV room
- Labeling drugs
- Stocking and Re-stocking, pulling and staging drugs
- Maintained clean and organized pharmacy shelving and work areas.
- Managed inventories, rotated stock, removed expired or damaged drug products and resolved discrepancies in drug counts.
- Adhered to regulatory guidelines for workplace safety and customer confidentiality.
- Received and verified daily incoming drug inventories, reported discrepancies and logged items into inventory system.
- Teamed with peers, technicians and pharmacists to prioritize and complete orders.
- Assisted pharmacist with clearing high volume of prescriptions and responded to customer questions.
- Interpreted and processed medication orders under supervision of pharmacist.
- Inspected medication storage locations to monitor drug expiration dates and supply adequate inventory.
- Verified prescriptions and drug labels, documents and packages.
Senior Coordinator- Third Party Audit
CVS HEALTH CORPORATION
Woonsocket, RI
12.2022 - 10.2023
- Conduct comprehensive audits of pharmacy claims and reprocessing procedures to ensure accuracy, compliance, and adherence to internal and external guidelines.
- Review and analyze claim records, invoices, and supporting documentation to identify discrepancies, billing errors, and potential fraud.
- Verify claim eligibility, coverage, and billing codes to ensure proper reimbursement and minimize claim denials.
- Perform detailed data analysis and trending to identify patterns, anomalies, and opportunities for process improvement.
- Collaborate with cross-functional teams including pharmacy staff, billing specialists, and compliance officers to resolve claim-related issues and implement corrective actions.
- Develop and maintain audit reports, documenting findings, recommendations, and actions taken.
- Stay updated on industry regulations, coding changes, and best practices related to pharmacy claim processing and auditing.
- Provide training and education to pharmacy staff on proper claim submission and documentation requirements.
- Foster positive relationships with insurance providers, external auditors, and regulatory agencies to facilitate smooth claim processing and audits..
Case Manager
Alivia Specialty Pharmacy
Santurce, PR
12.2018 - 03.2021
- My position as a case manager in Alivia Specialty Pharmacy help me obtain knowledge and develop skills in the clinical area of case management that consisted of diverse tasks such as,
- Analyzing specialty pharmacy prescriptions
- Creating pharmacy orders, and prescriptions and managing ERX's
- Patient Engagement and Support.
- Developed appropriate care plans for at-risk individuals and high-risk families.
- Coordinated support services and optimized communication between healthcare workers and patients.
- Monitored and evaluated delivery of services to clients to maintain quality care.
- Maintained up-to-date case records with case activity status.
- Communicated with payers regarding clients' conditions, treatments and transitional plans.
Compliance Analyst
Alivia Specialty Pharmacy
Santurce, PR
05.2020 - 09.2020
- My assigned task's as a Temp Compliance Analyst consisted of
- Verified data about business and clients through personal interviews and direct evidence collection strategies.
- Auditing patient records
- Call handling
- Creating different reports directly from the CPR+ software
- Reviewed company policies against best practices to better understand the level of compliance.
- Completed in-depth reviews of audit reports, client actions, and monitoring activities.
- Pursued continuous learning opportunities regarding the latest compliance and procedural changes.
- Created plans to improve and correct operations in order to stay compliant.
- Helped to investigate fraud and identify risks in collaboration with risk management staff.
Data Entry Specialist
Alivia Specialty Pharmacy
Santurce, PR
01.2019 - 05.2020
- Identified, corrected and reported data entry errors.
- Input client information into spreadsheets and company database to provide leaders with quick access to essential client data.
- Identified and corrected data entry errors to prevent duplication across systems.
- Compiled data from source documents prior to data entry.
- Reviewed and updated account information in company computer system.
- Identified errors in data entry and related issues by mentioning to supervisors for resolution.
- Sorted source documents and organized to be filed.
- Adhered to strict data confidentiality policies to prevent information leakage.
- Exceeded quality goals to support team productivity.
- Responded to daily inquiries and requests within mandated timeframe to meet deadlines.
- Transferred completed work to Case managers/Pharmacists for review and approval.
- Demonstrated leadership by making improvements to work processes and helping to train others.
Pharmacy Buyer
Nova Infusion
Bayamon, PR
04.2018 - 12.2018
- My position as a purchaser of medications and surgical medical supplies consists of being in charge of the company's daily inventory, adding medications to the pharmacy software, being in charge of maintaining purchases within the monthly projections of the company, being in constant communication with suppliers, monitoring price changes, dispatching wound care supplies, monitoring and verification of expired products, IV stands and IV pumps.
- Ordered supplies needed for pharmacy and kept tabs on inventory levels.
- Negotiated prices, discount terms and transportation arrangements with suppliers.
- Examined, selected and purchased merchandise consistent with specification requirements.
- Sourced new vendors and suppliers to boost product offerings and increase profit margins at each store location.
- Obtained information about customer needs and preferences by conferring with sales or purchasing personnel.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Juggled multiple projects and tasks to ensure high quality and timely delivery.
- Demonstrated leadership by making improvements to work processes and helping to train others.
Pharmacy Technician
Nova Infusion
Bayamon, PR
01.2015 - 12.2018
- During my position as a pharmacy technician in the company I was able to obtain knowledge and develop skills in the clinical area of pharmacy that consisted of diverse tasks such as:
- Dispatch of various drugs and supplies for therapies such as Antibiotics,
- Antineoplastic, Gamma globulins, Antihemophilic,
- Antiviral, TPN, Antacids, among others
- Calculation of doses for patients based on relevant laboratories (BUN /
- Creatinine) and age / weight / height information
- Infusion drug compounding
- Archiving prescriptions
- Following up cases with patients and prescribers
- Documentation of patient medication reconciliation
- I also had the opportunity to be in charge of the specialty pharmacy (SPR) program of the company where my tasks were the dispatch of specialty drugs for therapies like Hemophilic Factors, Gamma globulins, Chemotherapy and Orencia), case management and follow up to payors, prescribers and patients, also being in constant contact with patients that were under Page 2 of 3 the program, quality of the therapy and well-being.
- Teamed with peers, technicians and pharmacists to prioritize and complete orders.
- Created new customer profiles and updated demographics, allergies and new medications in pharmacy computer systems.
- Assisted pharmacist with clearing high volume of prescriptions and responded to customer questions.
- Interpreted and processed medication orders under supervision of pharmacist.
- Inspected medication storage locations to monitor drug expiration dates and supply adequate inventory.
- Received and verified daily incoming drug inventories, reported discrepancies and logged items into inventory system.
- Transmitted claims to insurance companies for payment and reconciled EOBs.
- Prepared prescription transfers to other pharmacies.
- Leveraged database to confirm validity of prescriptions, patient data and drug side effects.
Education
Associate of Science - AS - Pharmacy (Pre-Pharmacy)
Community College of Rhode Island
Warwick, RI05-2025
Certificate - Pharmacy Technician
Nova College De Puerto Rico
Bayamón,PR01.2015
Skills
- Fully bilingual English/Spanish
- Data Entry
- Prioritization and Organization
- Recordkeeping and Documentation
- Hazardous material Handling
- Equipment Cleaning and Maintenance
- Regulatory Compliance
- Verbal and Written Communication
- Customer Service
- Detail-Oriented
- Insurance Verification
- Workflow Optimization
- Compounding
- Medical Terminology
- Inventory Management
- Problem-Solving Skills
- Insurance Billing
- Aseptic Techniques
- Pharmacy Operations
Certification
Pharmacy Tech ll PTCB Certified Pharmacy Technician Certified Pharmacy Technician (CPhT)
Certified Compounded Sterile Preparation Technician (CSPT)
Hazardous Drug Management Certificate
Languages
Spanish
Native/ Bilingual
Timeline
Pharmacy Technician
CVS Pharmacy
06.2025 - Current
Pharmacy Technician
Kent Hospital
10.2023 - 09.2025
Senior Coordinator- Third Party Audit
CVS HEALTH CORPORATION
12.2022 - 10.2023
Compounding Technician
Amerita, Inc
05.2021 - 06.2024
Compliance Analyst
Alivia Specialty Pharmacy
05.2020 - 09.2020
Data Entry Specialist
Alivia Specialty Pharmacy
01.2019 - 05.2020
Case Manager
Alivia Specialty Pharmacy
12.2018 - 03.2021
Pharmacy Buyer
Nova Infusion
04.2018 - 12.2018
Pharmacy Technician
Nova Infusion
01.2015 - 12.2018
Associate of Science - AS - Pharmacy (Pre-Pharmacy)
Community College of Rhode Island
Certificate - Pharmacy Technician
Nova College De Puerto Rico