Summary
Overview
Work History
Education
Skills
Accomplishments
Additional Information
Timeline
Generic

Elizabeth Valentine

Carmichael,CA

Summary

Seeking a pastoral care position as a Chaplain in a hospital setting. I have been a practicing commissioned minister for 12 years and received a Chaplains license this year. Experienced and compassionate Human Service Director also seeks a rewarding career opportunity with a public services entity or non-profit agency that strives to transform the way providers, educators, donors and policy makers collaborate to create pathways to success for marginalized people in the community. Over thirty-seven years specializing in program development, facility operation management including safety protocols, program management and evaluation of successful programs for multiple populations within the community including: homeless families, chronically homeless individuals and families, parolees and probationers, people living with HIV and AIDS, and those suffering from mental illness and/or substance abuse. Over the course of thirty-five years directed twelve programs and a Regional Initiative. Optimistic and passionate Director, adept at cultivating and directing high-performing teams and developing constructive relationships with County and City leadership, homeless service providers and other community partners. Creative problem solver dedicated to innovative solutions and effective outcomes.

Overview

40
40
years of professional experience

Work History

Program Director

Home Start Inc
01.2013 - Current
  • Launched agency wide program of professional development for all staff
  • Mentored and coached employees resulting in high levels of employee retention and productivity
  • Clinical and Staff Supervision:
  • Managed supervision of professionals, conducted file audits to meet quality assurance standards and contract obligations
  • Employee Management
  • Liaised with HR department to coordinate employee benefits, training and administer payroll
  • Experienced in hiring practices, annual performance appraisals, corrective actions and terminations
  • Founding Board Memberships
  • Sacramento Regional Coalition to End Homelessness
  • Family Housing /Shelter, CalWORKs Housing Support Program, Bringing Families Home, Homeless Prevention Services, CARES ACT programs
  • Current Sacramento

Program Director

County
01.2016 - 03.2024

In partnership with Placer County Department of Human Assistant successfully developed and launched HSP, Housing Support Program and BFH , Bringing Family Homes Housing Program for Homeless Families and families mandated participation in Child Protective Services. Serves included detailed psych-social assessment, Housing readiness training, Housing placement, managing financial rental assistance and Housing Retention services.

Program Manager

Auburn Shelter
03.2017 - 07.2018

Fully operated and Directed first 150 bed homeless shelter in Auburn and successfully initiated first shelter in a tri county area that welcomed animals as therapeutic companions for clientele without incident. Successfully Initiated full partnership with local law enforcement to support reintegration into housing.

Program Director, Program , Placer County Housing Coordinator

Arms
11.2016 - 03.2017
  • Under general supervision, established this position to assist applicants in meeting housing eligibility requirements and establish resources related to housing opportunities and solutions to successfully house over 200 clients facing homeless challenges.

Program Manager

Sacramento Steps Forward
01.2015 - 09.2016
  • Is responsible for assuring quality service to all program participants through development of programs and resources, assessment/placement of clients, and management of daily workflow as it relates to overall organizational operations
  • In addition, assures that all work is performed in a cost effective and service-oriented manner in accordance with negotiated contracts, appropriate procedures and established organizational standards
  • Program Manager coordinates program requirements with other operational areas and has overall responsibility for supervision, development and motivation of staff.

Director

Homeless Services
10.1986 - 01.2015

As Homeless Director I successfully launched, developed and managed multiple programs that continued to meet and exceed all measurable outcomes.

CENTER Program Director

Sacramento, BANNON STREET FAMILY
01.2007 - 01.2015
  • In Collaboration with Department of Human Assistance converted the Aid in Kind Shelter program to a comprehensive Family Center
  • Developed and implemented the family program to meet the complex needs of families and children
  • The program utilizes a progressive approach to ending homelessness by providing outreach intake services at Loaves and Fishes, Day drop in center for homeless, administering a triage assessment, utilizing the vulnerability index, and providing advocacy and support for those families on our wait list
  • Adhering to Housing First best practices model provided intensive housing placement services, intensive case management services and 24-7 support services and crisis response.

OMEGA PROGRAM: Program Director

Sacramento
07.2000 - 01.2015
  • In Collaboration with Sacramento Area Emergency Housing Center and Sacramento Housing and Redevelopment Agency, wrote grant, developed and implemented Sacramento's first Permanent Housing Program serving both singles and families, utilizing a comprehensive approach providing wrap around services including a licensed therapist, children services specialist, intensive case management and housing specialist.

Program Director

Sacramento
04.1999 - 01.2015
  • In Collaboration with Department of Human Assistance, Breaking Barriers, Aids Housing Alliance, and CARES, wrote a HOPWA, Special Project of National Significance grant, developed and implemented our countries first comprehensive crisis residential program for homeless men, women and trans-gender adults
  • The program maintains its safe- house status designed to meet the unique needs of individuals who are HIV positive or living with AIDS.

Program Director

Sacramento, NOVA PROJECT
09.1996 - 01.2015
  • In Collaboration with the Department of Human Services and Sacramento Housing and Redevelopment Agency, developed and implemented a Permanent Housing Program, serving homeless, persistently and chronically mentally ill adults.

INDEPENDENT LIVING, Program Director

Sacramento
12.1994 - 01.2015
  • In Collaboration with Department of Health and Human Services, developed and Implemented Sacramento's first Transitional Housing Program for homeless single adults, including parolees.

Mather Community Campus Advisory Board
01.1999 - 01.2014

Developed Mather Community Advisory Committee who's membership fulfilled the objective to include every sector of the Rancho Cordova community to integrate the voices and diverse skills sets to advise Mather Community Campus Leadership team in meeting and exceeding HUD's measurable objectives. Ultimately, receiving HUD's national Best Transitional Housing Award.

Program Director

Volunteers of America, HOMELESS PREVENTION AND RAPID REHOUSING
Sacramento, CA
07.2009 - 07.2012
  • In Collaboration with Sacramento Housing and Redevelopment Agency, Salvation Army, Sacramento Area Emergency Housing, SETA, Legal Services of Northern California, and the Sacramento Regional Foundation, developed and implemented Sacramento's first HPRP program
  • This program provided the needed outcomes thus meeting the federal HUD mandate to successfully usher in the HEARTH Act.

Program Director

SUBSTANCE ABUSE
Sacramento
09.1994 - 07.2012
  • In Collaboration with Department of Health and Human Services and the Effort Inc
  • Developed and implemented Sacramento's first licensed Alcohol and Drug outreach treatment program designed to serve homeless adults.

Program Director

Sacramento, AID
01.2002 - 10.2007
  • In Collaboration with the Department of Human Assistance, developed and implemented a shelter program designed to address the root causes of homelessness by providing comprehensive employment services, housing placement services, intensive life skills training, advocacy and intensive case management services.

Women's Empowerment
01.2004 - 01.2007

Women's Empowerment is comprehensive Employment program for homeless women and families.

Program Director

MATHER COMMUNITY CAMPUS
Sacramento
10.1998 - 10.1998
  • In Collaboration with the Department of Human Assistance, Sacramento Housing and Redevelopment Agency, Sacramento Area Emergency Housing, PRIDE Industry, EDD, SETA, ROP wrote the grant, developed and implemented Sacramento's first military base conversion, employment readiness, transitional housing program for homeless singles, families and children.

Program Director

Sacramento
07.1989 - 12.1994
  • In Collaboration with Sacramento Housing and Redevelopment Agency developed and implemented Sacramento's first Permanent Supportive Housing Program targeting homeless single adults.

COURTESY, Outreach Counselor

OUTREACH PROGRAM
Sacramento
10.1986 - 10.1994
  • In collaboration with the Sacramento Housing and Redevelopment Agency, El Hogar mental health clinic, and the Sacramento Downtown Partnership, developed and implemented the first mental health outreach team
  • Program objective: To engage the chronic and persistently homeless mentally into treatment and housing.

Sacramento Self Help Center
01.1987 - 01.1990
  • Human Services: Adult Protective Services
  • Department of Human Assistance: Homeless Management Information System (HMIS)
  • Ten-year Plan to End Homelessness: AOD Services
  • Department of Human Assistance: Shelter Redesign
  • Department of Human Assistance: Housing Opportunities for Persons with HIV/Aids (HOPWA)

Support Staff

TLCS TRANSITIONAL
11.1984 - 10.1986

Provided supportive services for chronically and persistently homeless mentally ill adults.

Hospice Specialist Volunteer

SUTTER COMMUNITY HOSPITALS
11.1983 - 11.1984

Provided Hospice respite care.

Program Manager

Sacramento Continuum of Care
  • Responsible for the full implementation of the Federal HUD mandate to develop a Coordinated Entry System to include all units of temporary and permanent housing for individuals and families experiencing homelessness, as well as any available prevention resources
  • This initiative moves a fragmented homeless service delivery system to a coordinated system for accessing Homeless Prevention, Emergency Shelters, Rapid Rehousing, Transitional Housing and Permanent Supportive Housing
  • Responsible for the implementation of a low barrier Interim Housing program, Common Cents, and the Street Outreach Navigator Project, to connect people experiencing homelessness, throughout the city and county, with assessment, appropriate resources and housing
  • Developed, executed and managed the Coordinated Exit Project throughout the homeless Continuum of Care, including: introduction and standardization of the “Ready to Rent” curriculum, Landlord Liaison and Mediation services and Workforce Housing with an overlay of intensive Employment Services.

Education

Certified Addiction Specialist, Alcoholism Studies -

California State University Sacramento
6000 J St Sac
06.1993

Licensed -

International Fellowship of Chaplains
17 Professional Dr Temple Texas
01.2024

Substance Abuse Disorders, Alcoholism Studies

California State University
Sacramento, CA
06.1993

Certified Hospice Counselor, Hospice -

Sacramento City College
3835 Freeport Blvd, Sacramenti
06.1983

Commissioned Minister - Ministry

Volunteers of America Ministry of Service
1660 Duke Street Alexandria , VA 22314
06.2012

Skills

  • Social Work Expertise: Management Skills: Personal Qualities:
  • Addictions Specialist
  • Budget and Financial Management
  • Compassionate
  • Mental Health Systems
  • Cost Reduction and Containment
  • Dedicated Client Advocate
  • Dual Diagnosis Methods
  • Policies and Procedures Development
  • Strong Decision Maker
  • Community Resource Specialist
  • Program Management
  • Exceptional Interpersonal Skills
  • Solution Focused Counseling
  • Clinical Supervision
  • Collaborative Community Partner
  • Outreach Program Specialist
  • Contract Management
  • Effective Leader
  • Professional Development
  • Multi-unit Operations Management
  • Ethical and Principled
  • Program Development
  • Program Evaluation
  • Analytical
  • Cost Management
  • Project Management
  • Decision-Making
  • Critical Thinking
  • Training and Development
  • Public Speaking
  • Effective Negotiations
  • Good Judgment
  • Change Management
  • Flexible and Adaptable
  • Project Coordination
  • Cultural Sensitivity
  • Problem-Solving
  • Community Outreach
  • Cross functional Team Builder

Accomplishments

  • Promoted to Director after two years of employment with Volunteers of America
  • Served as a Director for 19 programs
  • Developed annual budgets including but not limited to determining short and long-term goals to support the overall fiscal health and growth objectives
  • In the span of my career hired, supervised, trained and mentored over 200 employees
  • Project Development and Management:
  • Initiated 12 new projects that met and exceeded HUD performance outcomes, resulting in continued high ranking and refunding
  • Experienced in all facets of program and operation management
  • Managed multi- million-dollar budgets efficiently and effectively.

Additional Information

  • Awards , 2000 HUD National Award: Top 10 Best Practices Nationwide; Mather Community Campus 1999 Community Partner Award: Sacramento Area Emergency Housing Center

Timeline

Program Manager

Auburn Shelter
03.2017 - 07.2018

Program Director, Program , Placer County Housing Coordinator

Arms
11.2016 - 03.2017

Program Director

County
01.2016 - 03.2024

Program Manager

Sacramento Steps Forward
01.2015 - 09.2016

Program Director

Home Start Inc
01.2013 - Current

Program Director

Volunteers of America, HOMELESS PREVENTION AND RAPID REHOUSING
07.2009 - 07.2012

CENTER Program Director

Sacramento, BANNON STREET FAMILY
01.2007 - 01.2015

Women's Empowerment
01.2004 - 01.2007

Program Director

Sacramento, AID
01.2002 - 10.2007

OMEGA PROGRAM: Program Director

Sacramento
07.2000 - 01.2015

Program Director

Sacramento
04.1999 - 01.2015

Mather Community Campus Advisory Board
01.1999 - 01.2014

Program Director

MATHER COMMUNITY CAMPUS
10.1998 - 10.1998

Program Director

Sacramento, NOVA PROJECT
09.1996 - 01.2015

INDEPENDENT LIVING, Program Director

Sacramento
12.1994 - 01.2015

Program Director

SUBSTANCE ABUSE
09.1994 - 07.2012

Program Director

Sacramento
07.1989 - 12.1994

Sacramento Self Help Center
01.1987 - 01.1990

Director

Homeless Services
10.1986 - 01.2015

COURTESY, Outreach Counselor

OUTREACH PROGRAM
10.1986 - 10.1994

Support Staff

TLCS TRANSITIONAL
11.1984 - 10.1986

Hospice Specialist Volunteer

SUTTER COMMUNITY HOSPITALS
11.1983 - 11.1984

Program Manager

Sacramento Continuum of Care

Certified Addiction Specialist, Alcoholism Studies -

California State University Sacramento

Licensed -

International Fellowship of Chaplains

Substance Abuse Disorders, Alcoholism Studies

California State University

Certified Hospice Counselor, Hospice -

Sacramento City College

Commissioned Minister - Ministry

Volunteers of America Ministry of Service
Elizabeth Valentine