Summary
Overview
Work History
Education
Skills
Timeline
Generic

ELIZABETH VALLADAREZ

Rockwall,TX

Summary

Knowledgeable in customer service with rich background in coordinating and organizing field trips. Managed logistics and scheduling, ensuring seamless and educational experiences for participants. Demonstrated strong organizational and communication skills, effectively liaising with vendors and stakeholders.

Overview

19
19
years of professional experience

Work History

Field Trip Coordinator

Rockwall ISD Transportation
01.2017 - Current
  • Ensured safety of all participants by meticulously following protocols and guidelines.
  • Implemented contingency plans to address last-minute changes or unforeseen events.
  • Evaluated existing plans, processes and events planning services to identify opportunities for improvement.
  • Developed detailed event reports, documenting all aspects of each event.
  • Contributed to the overall school community by participating in events such as open houses or faculty meetings.
  • Maintained detailed records of all aspects of each trip, ensuring compliance with school policies and procedures.
  • Post-trip, evaluate feedback, document experiences, and maintain records for future improvements
  • Assisted fellow coordinators in their planning efforts when needed, sharing resources and expertise generously.
  • Provided clear communication to parents regarding trip details, consent forms, and payment deadlines.
  • Developed strong relationships with venues, securing preferred booking dates and discounts for school groups.
  • Managed budgets effectively, prioritizing cost-efficient transportation and admission fees for optimal value.
  • Streamlined the planning process by creating reusable templates for permission slips, itinerary schedules, and checklists.
  • Handled unexpected challenges efficiently during trips while maintaining a positive atmosphere for students and staff members.

Professional Driver

Rockwall ISD Transportation
01.2014 - Current
  • Transport school children safely from home to school
  • Updated records with mileage, times, and expenses.
  • Maintained a clean and organized vehicle to ensure a comfortable and safe experience for passengers.
  • Communicated with customers to provide delivery updates and confirm delivery locations.
  • Communicated with dispatchers and other personnel to coordinate transportation schedules.
  • Improved customer satisfaction by providing timely and efficient transportation services.
  • Collaborated closely with dispatchers to confirm pick-up locations, drop-off points, and estimated arrival times accurately communicated to passengers.
  • Kept completely clean driving record with no reportable incidents.
  • Contributed to company''s safety record with consistent adherence to traffic laws and regulations.
  • Reduced vehicle downtime by performing regular maintenance checks, identifying issues early on, and resolving them proactively.
  • Picked up loads and secured properly to maintain safety and avoid damaging products.
  • Safely navigated high-traffic areas, as well as adverse weather conditions, ensuring timely arrivals and minimal delays for passengers.
  • Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
  • Enhanced overall road safety by participating in ongoing defensive driver education courses.
  • Assisted in training new drivers on company policies, procedures, and best practices for safe driving techniques.

Photography & Sales

Teddy Bear Portraits
01.2008 - 01.2011
  • Photographed preschool aged children and executed sales of portraits to families, and trainer
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Passionate about learning and committed to continual improvement.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Paid attention to detail while completing assignments.
  • Developed and maintained courteous and effective working relationships.
  • Demonstrated strong organizational and time management skills while managing multiple projects.

Assistant Manager

Hallmark
01.2006 - 01.2008
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Coordinated with vendors to ensure timely delivery of products and resolve any supply chain issues.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Managed inventory levels to minimize stockouts while reducing overhead costs.
  • Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
  • Generated repeat business through exceptional customer service.
  • Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
  • Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.
  • Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.

Education

High School Diploma -

Harlingen High School
Harlingen, TX
05-1997

Skills

  • Safety awareness
  • Educational programming
  • Cultural sensitivity
  • Transportation coordination
  • Technology proficiency
  • Logistics management
  • Teamwork
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Time management
  • Attention to detail
  • Creativity and adaptability

Timeline

Field Trip Coordinator

Rockwall ISD Transportation
01.2017 - Current

Professional Driver

Rockwall ISD Transportation
01.2014 - Current

Photography & Sales

Teddy Bear Portraits
01.2008 - 01.2011

Assistant Manager

Hallmark
01.2006 - 01.2008

High School Diploma -

Harlingen High School

Similar Profiles

CREATE PROFILE
ELIZABETH VALLADAREZ