Summary
Overview
Work History
Education
Skills
Timeline
Generic

Elizabeth Valyo

Lead Educator
Cary,NC

Summary

Detail-oriented and client-focused professional with 15 years of experience in communication, coordination, and relationship management. Proven ability to manage schedules, organize operations, and support diverse client needs in fast-paced environments. Highly skilled in maintaining accurate records, handling sensitive information, and building strong relationships with clients and stakeholders. Seeking to contribute strong organizational and interpersonal skills in a client service or office assistant role within a financial services firm.

Overview

26
26
years of professional experience

Work History

Lead Educator

St. Andrew Early Childood Center
09.2020 - Current
  • Managed daily communication with 15+ families, providing updates, addressing concerns, and building strong relationships
  • Coordinated scheduling, planning, and logistics for school programs and events
  • Maintained detailed records and documentation for student progress and compliance
  • Collaborated with cross-functional teams to improve processes and program delivery
  • Adapted quickly to virtual environments, ensuring continuity of service and engagement

Client Service Representative

Lenovo Center
09.2025 - Current
  • Delivered outstanding customer service by maintaining a professional demeanor during high-pressure situations.
  • Managed inventory effectively, reducing waste and optimizing stock levels.
  • Enhanced client satisfaction by addressing inquiries and resolving issues promptly

Teacher

Greenwood Forest Children's Center
08.2016 - 08.2020
  • Delivered consistent stakeholder communication through conferences and progress reports
  • Maintained organized records and tracked performance metrics for multiple students
  • Coordinated classroom operations, schedules, and resources efficiently
  • Partnered with external organizations to meet individual client needs

School Volunteer

Penny Road Elementary
09.2015 - 03.2020
  • Organized volunteers and donations for classroom and school related activities.
  • Resulted in 30% increase in donations year over year.
  • Lead event steering committee and coordinated all volunteers in preparation for the event.
  • Responsibilities included multiple vendor interviews and selections as well as rental contract negotiations based on a limited school budget.
  • Resulted in on-time (on budget) delivery of all products and services for the event.
  • Planned and facilitated seasonal center activities around classroom curriculum.
  • Facilitated language arts and technology center roundtable discussions.

Swim Team Board Member

Regency Riptides
01.2016 - 01.2025

2017-2025 - Registration, Concessions and Volunteer Coordinator

  • Ran team marketing and registration - responsible for data entry of all team members into Team Unify, managed all team dues (collection and refunds). Led to 25% increase in year over year enrollment.
  • Concessions Coordinator - planned food and beverage concessions for all home meets according to budget. Responsibilities included purchase and setup of all food related items and coordination of all concessions volunteers.
  • Volunteer Coordinator - educated, trained and recruited volunteers to ensure swim program ran efficiently

2016 - Riplet Coordinator

  • Lead membership enrollment (including promotion and marketing) of junior swim team for children aged 4-8 years old. Resulted in 40% enrollment increase over previous year.
  • Organized and coordinated end of season meet, banquet and graduation ceremonies.

High School Guidance Counselor

Farmington High School
09.2000 - 06.2002
  • Organized and carried out the responsibilities of the guidance department, including planning and facilitating workshops, eighth grade orientation and visits, coordinating college visits, interviewing and advising students and their families.
  • Provided crises as well as college and vocational counseling.
  • Directed week long state assessment program, training test administrators, devising schedule changes, and resolving conflicts.
  • Coordinated vocational students and acted as liaison between three regional facilities and the transportation company.
  • Developed program of studies handbook.

Education

Masters Education - Counseling

University of New Hampshire
Durham, NH
01.1999

Bachelor of Arts - Religion

Baylor University
Waco, TX
08.1997

Skills

  • Client Relationship Management
  • Calendar & Schedule Coordination
  • Data Entry & Record Management
  • Office Administration
  • Communication (Written & Verbal)
  • Problem Solving
  • Confidential Information Handling
  • Event & Logistics Coordination
  • Microsoft Office / Google Workspace

Timeline

Client Service Representative

Lenovo Center
09.2025 - Current

Lead Educator

St. Andrew Early Childood Center
09.2020 - Current

Teacher

Greenwood Forest Children's Center
08.2016 - 08.2020

Swim Team Board Member

Regency Riptides
01.2016 - 01.2025

School Volunteer

Penny Road Elementary
09.2015 - 03.2020

High School Guidance Counselor

Farmington High School
09.2000 - 06.2002

Masters Education - Counseling

University of New Hampshire

Bachelor of Arts - Religion

Baylor University
Elizabeth ValyoLead Educator