Summary
Overview
Work History
Education
Skills
Interests
Timeline
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Elizabeth Vanderbilt

Cincinnati

Summary

Adept at animal care and customer service, I leveraged my skills at PetSmart to enhance grooming standards and client satisfaction. Excelling in creativity and problem-solving, I efficiently managed inventory and appointments, ensuring a stress-free experience for both pets and owners.

Overview

3
3
years of professional experience

Work History

Professional PetStylist/Dog Bather

PetSmart
07.2022 - 10.2024
  • Kept cages, kennels, bathing area, and grooming areas neat and clean.
  • Washed, trimmed, and brushed animals to maintain good grooming standards.
  • Worked with owners to make the grooming process as easy and stress-free as possible.
  • Utilized safe grooming practices to minimize risk and prevent injury.
  • Monitored animals for signs of stress, illness, or injury and communicated concerns to owners.
  • Documented animals' weight, size and condition in computer system for review by senior staff.
  • Managed inventory, ordered new supplies and maintained optimal storage to meet expected needs.

Receptionist

PetSmart
08.2021 - 07.2022
  • Answered phone promptly and responded to inquiries from callers seeking information.
  • Created and confirmed appointments, communicated with clients, and updated client records.
  • Maintained confidentiality of information regarding clients and company.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Resolved customer problems and complaints.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Balanced employee availability, customer schedules, and maximum load levels when scheduling appointments.

Education

Bachelor of Arts - Studio Arts

Bowling Green State University
Bowling Green, OH
05-2020

Skills

  • Animal handling
  • Animal care
  • Enclosure maintenance
  • Creativity and innovation
  • Time management proficiency
  • Information collection and recording
  • Problem-solving abilities
  • Multitasking Abilities
  • Verbal and written communication
  • Customer service
  • Team collaboration
  • Attention to detail

Interests

  • Keeping and caring for invertebrates, reptiles, amphibians, and guinea pigs
  • Learning about entomology and herpetology
  • I enjoy sketching and drawing, which helps improve my creativity and attention to detail

Timeline

Professional PetStylist/Dog Bather

PetSmart
07.2022 - 10.2024

Receptionist

PetSmart
08.2021 - 07.2022

Bachelor of Arts - Studio Arts

Bowling Green State University

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Elizabeth Vanderbilt