Detail-oriented Clerk equipped with administrative, organizational and customer service skills. Enhances operations with accurate recordkeeping and timely resolutions for diverse problems. Great at managing time in fast-paced environments.
Overview
8
years of professional experience
Work History
Isuzu Logistics
Mira Loma, CA
Warehouse Clerk
04.2022 - Current
Job overview
Received, unpacked and inspected incoming shipments of merchandise.
Identified, counted and verified stock items.
Maintained accurate inventory records using computerized tracking system.
Prepared outgoing orders for shipment according to customer specifications.
Operated forklift to move materials within the warehouse facility.
Performed regular cycle counts to ensure accuracy of inventory levels.
Assisted with physical inventories as needed.
Prepared inventory for shipment by attaching tags and labels.
Monitored work areas for cleanliness and functionality and removed obstacles for safety.
Organized and maintained filing systems for confidential documents.
Assisted customers with inquiries and complaints in a professional manner.
Processed customer orders promptly and accurately.
Answered phones in a courteous manner while providing excellent customer service.
Maintained inventory levels of office supplies and equipment as needed.
Performed data entry tasks to update customer accounts records.
Created memos, letters, emails, reports, presentations as requested by management.
Utilized computer software programs to create reports, labels, forms.
Answered multi-line telephone system and routed calls to appropriate personnel.
Birria El Russo
Perris, CA
Office Clerk
11.2019 - 03.2022
Job overview
Greeted customers, answered inquiries, and directed them to the appropriate department.
Provided administrative support such as typing documents, filing paperwork, photocopying, scanning documents, and faxing documents.
Scheduled meetings, appointments, and travel arrangements for staff members.
Answered phone calls in a professional manner and transferred calls accordingly.
Organized office supplies and maintained an inventory of stock items.
Maintained records of employee attendance and leave balances.
Prepared invoices for customers based on their orders and payment terms.
Received payments from customers via cash or credit card transactions.
Ensured compliance with company policies regarding record keeping procedures.
Resolved customer complaints promptly and professionally.
Coordinated with vendors to place orders for office supplies when necessary.
Delivered helpful and kind customer service to guests, maintaining composure in stressful situations to maximize customer satisfaction.
Amazon
Moreno Valley, CA
ICQA Warehouse Associate
09.2015 - 11.2019
Job overview
Performed daily cycle counts to ensure inventory accuracy.
Utilized material handling equipment such as pallet jacks, forklifts, and order pickers in a safe manner.
Assisted with the development of standard operating procedures for ICQA processes.
Monitored warehouse operations to ensure compliance with safety regulations and quality standards.
Received, stored, picked, packed, labeled, and shipped products according to established guidelines.
Performed data entry into WMS system for new product arrivals and shipments outbound from the warehouse.
Analyzed root causes of errors in order fulfillment process and implemented corrective actions where required.
Communicated effectively with other departments regarding any issues related to incoming or outgoing shipments.
Ensured proper labeling of items before storing them in their designated areas.
Updated inventory and production information using warehouse management systems and scanner guns.
Preserved safe work environment by maintaining clean workstations and pallet area.
Education
Rubidoux High School
, Jurupa Valley, CA
High School Diploma
06.2007
Skills
Product Organization
OSHA Regulations
Materials Transport
Team Collaboration
Warehouse Safety
Time Management
Cycle Counting
Report Creation
Log Updates
Document Management
Organization
File Management
Warehouse Operations
Operations Support
Quality Control
Microsoft Outlook
Inventory Management
Problem-Solving
Attention to Detail
Timeline
Warehouse Clerk
Isuzu Logistics
04.2022 - Current
Office Clerk
Birria El Russo
11.2019 - 03.2022
ICQA Warehouse Associate
Amazon
09.2015 - 11.2019
Rubidoux High School
High School Diploma
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