Summary
Overview
Work History
Education
Skills
Professional Highlights
Timeline
Generic

ELIZABETH VARGAS

Herriman,UT

Summary

Organized Professional Informative Bilingual - English and Spanish

Overview

10
10
years of professional experience

Work History

MILIEU

COPPER HILLS YOUTH CENTER
04.2024 - 07.2025
  • Monitor safety of youth, reporting

DAY PROGRAM MANAGER

CHRYSALIS
01.2023 - 04.2024
  • Supervised a team of 15 to ensure efficient transportation of 45-50 individuals with disabilities.
  • Managed scheduling and verified work hours.

CUSTOMER SERVICE REP

OPTUM
08.2021 - 12.2022
  • Assisted customers in health care needs, financial healthcare expenses and pharmacy

MULTIPLE POSITIONS

BULL FROG SPAS
07.2020 - 10.2021
  • Program the robots for building spas, assisted in trained 15 people in every department, supervised 15-20 employees in acetone department

CUSTOMER SERVICE REPRESENTATIVE TIER 2 | SEASONAL

GENERAL DYNAMICS
01.2016 - 01.2020
  • Customer Service for the Affordable Care Act Enrollment in insurance and coverage
  • Resolved issues
  • Assisted with 1095A Forms
  • Notified customers when forms were needed in a timely manner
  • Policy subject matter expert

CUSTOMER SERVICE REPRESENTATIVE TIER 2 | SEASONAL

MAXIMUS
01.2016 - 01.2020
  • Customer Service for the Affordable Care Act Enrollment in insurance and coverage
  • Resolved issues
  • Assisted with 1095A Forms
  • Notified customers when forms were needed in a timely manner
  • Policy subject matter expert

CUSTOMER SERVICE REPRESENTATIVE TIER 2 SEASONAL

EXTEND HEALTH
01.2016 - 01.2020
  • Worked with customers who had Medicare benefits through prestigious companies, such as Kellog's, Harley Davidson, IBM, OPERS

Education

Associates of Science - Pre-teacher Certification

Salt Lake Community College

Skills

  • Fluent in English
  • Fluent in Spanish
  • Meticulous
  • Dependable
  • Schedule-oriented
  • Adaptable
  • Customer Service Expert

Professional Highlights

  • Monitor, COPPER HILLS YOUTH CENTER | MILIEU, 04/01/24, 07/01/25, Monitor safety of youth, reporting
  • Phlebotomy Certification, Oquirrh Mountain Phlebotomy School LLC, 04/01/20, State License pending
  • Day Program Manager, CHRYSALIS, 01/01/23, 04/01/24, Supervised a team of 15 to ensure efficient transportation of 45-50 individuals with disabilities., Managed scheduling and verified work hours.
  • Customer Service Rep, OPTUM, 08/01/21, 12/01/22, Assisted customers in health care needs, financial healthcare expenses and pharmacy
  • Multiple Positions, BULL FROG SPAS, 07/01/20, 10/01/21, Program the robots for building spas., Assisted in training 15 people in every department., Supervised 15-20 employees in acetone department.
  • Customer Service Representative Tier 2 | Seasonal, GENERAL DYNAMICS, 2016, 2020, Customer Service for the Affordable Care Act Enrollment in insurance and coverage., Resolved issues., Assisted with 1095A Forms., Notified customers when forms were needed in a timely manner., Policy subject matter expert.
  • Customer Service Representative Tier 2 | Seasonal, MAXIMUS, 2016, 2020, Customer Service for the Affordable Care Act Enrollment in insurance and coverage., Resolved issues., Assisted with 1095A Forms., Notified customers when forms were needed in a timely manner., Policy subject matter expert.
  • Customer Service Representative Tier 2 Seasonal, EXTEND HEALTH, 2016, 2020, Worked with customers who had Medicare benefits through prestigious companies, such as Kellog's, Harley Davidson, IBM, OPERS.

Timeline

MILIEU

COPPER HILLS YOUTH CENTER
04.2024 - 07.2025

DAY PROGRAM MANAGER

CHRYSALIS
01.2023 - 04.2024

CUSTOMER SERVICE REP

OPTUM
08.2021 - 12.2022

MULTIPLE POSITIONS

BULL FROG SPAS
07.2020 - 10.2021

CUSTOMER SERVICE REPRESENTATIVE TIER 2 | SEASONAL

GENERAL DYNAMICS
01.2016 - 01.2020

CUSTOMER SERVICE REPRESENTATIVE TIER 2 | SEASONAL

MAXIMUS
01.2016 - 01.2020

CUSTOMER SERVICE REPRESENTATIVE TIER 2 SEASONAL

EXTEND HEALTH
01.2016 - 01.2020

Associates of Science - Pre-teacher Certification

Salt Lake Community College
ELIZABETH VARGAS