Elizabeth Vasallo Joyner

The ambassador for Tommy Bahama is a leadership role in sales that oversees the retail environment. I lead by example, providing exceptional customer service and driving sales while upholding the brand's values and standards. I have ranked in the top 1 % of sales nationally with my reputation to focus on relationships with our guests.

As a Waitress Supervisor in a restaurant, my daily roles were to supervise and manage the waitstaff, ensuring exceptional customer service, cleanliness, and organization. With my strong leadership, communication, and social skills, I was able to handle difficult situations, multitask, and maintain a positive attitude in a fast-paced environment.

My responsibility was to be outgoing and be able to build a rapport with customers, anticipate their needs, provide personalized recommendations, and ensure a positive dining experience. I was also able to follow up with customers, address any concerns, and make them feel valued, which encouraged return visits.

Responsible for overseeing all golf shop operations, merchandise from selection to purchase, invoicing, inventory control, and safeguards, front retail sales, and guest relations. Also ensured all members and guests were accommodated and fulfilled any needs that may be required. This role included a Guest Relations front desk responsibility that ensured guests were greeted and comfortably welcomed with information regarding programs and membership activities.