Elizabeth Cruz
San Antonio,TX
Overview
16
16
years of professional experience
Work History
House Cleaner
Self Employed Services
Monterrey, Mexico, NL
03.2008 - Current
- Swept, mopped, vacuumed and polished floors of all types.
- Dusted furniture, window sills and other surfaces to remove dirt and cobwebs.
- Cleaned bathrooms including toilets, showers and bathtubs, sinks and countertops.
- Washed windows inside and outside as needed.
Remote Customer Services
THE ANTARCTIC PRESERVATION
San Antonio, TX
03.2013 - 03.2024
- Answered incoming calls from customers seeking information or help with issues related to products or services.
- Resolved customer complaints promptly and professionally.
- Verified that all point-of-sale equipment was operating correctly at the start of each shift.
- Processed returns and refunds courteously according to company policy.
- Organized shelves by size, type, color, or other criteria as directed by management team members.
- Provided advice about product features to help customers make informed decisions about purchases.
- Assisted in maintaining cleanliness standards throughout the store.
- Answered support calls to learn about and address customer needs, complaints or other issues with products or services.
- Updated records of customer interactions using computer systems.
- Attended regular training sessions to keep up-to-date on product knowledge.
House Keeping
GOMETAL
Juarez, NL
03.2011 - 01.2024
- Planned and completed group projects, working smoothly with others.
- Maintained updated knowledge through continuing education and advanced training.
- Identified needs of customers promptly and efficiently.
Education
Associate of Arts - NATURAL HOMEOPATHIC MEDICAL PRACTICES
Central Missionary De Salud
El Barial, Nuevo Leon01-2005
Hotel And Motel Management
Conalep
Poza Rica03-2004
Timeline
Remote Customer Services
THE ANTARCTIC PRESERVATION
03.2013 - 03.2024
House Keeping
GOMETAL
03.2011 - 01.2024
House Cleaner
Self Employed Services
03.2008 - Current
Associate of Arts - NATURAL HOMEOPATHIC MEDICAL PRACTICES
Central Missionary De Salud
Hotel And Motel Management
Conalep