Summary
Overview
Work History
Education
Skills
Certification
LANGUAGES
Timeline
Generic

ELIZABETH VIEIRA

Mullica Hill,NJ

Summary

Seasoned Community Pharmacy Manager from CVS Health with a robust background in regulatory compliance and medication therapy management. Demonstrates empathy in patient interactions, enhancing community health outcomes. Excels in team leadership and development, with a track record of optimizing pharmacy operations and patient care in NJ and PA.

Overview

26
26
years of professional experience
1
1
Certification

Work History

Per Diem Pharmacist

Penn Medicine at Chester County Hospital
08.2024 - Current
  • Collaborated with healthcare providers, ensuring optimal drug therapy for patients through ongoing communication.
  • Enhanced pharmacy efficiency by streamlining workflow processes and implementing time-saving strategies.
  • Streamlined prescription processing times by utilizing pharmacy software effectively and efficiently.
  • Improved patient outcomes by providing accurate medication counseling and addressing potential drug interactions.
  • Developed strong relationships with local prescribers'' offices, facilitating open communication channels for streamlined patient care coordination.

COMMUNITY PHARMACY MANAGER

CVS Health
06.2024 - Current
  • Provided education on pharmacologic topics such as proper use of medications, side effects, drug interactions, dosage forms and storage conditions
  • Resolved conflicts between patients, physicians, insurance companies and other stakeholders
  • Collaborated with other health care professionals to plan, monitor, review, and evaluate quality and effectiveness of drugs and drug regimens, providing advice on drug applications and characteristics
  • Managed pharmacy operations, hiring and supervising staff, performing administrative duties, and buying and selling non-pharmaceutical merchandise
  • Oversaw the development of pharmacy staff, including hiring, training, scheduling and performance evaluations
  • Provided information and advice regarding drug interactions, side effects, dosage, and proper medication storage
  • Offered health promotion or prevention activities, such as training people to use blood pressure devices or diabetes monitors

PER DIEM PHARMACIST

Nuvem,340b Technologies
04.2024 - Current
  • Worked with Healthcare providers to identify patients who are eligible for the340b program
  • Evaluated prescription orders for accuracy prior to dispensing drugs
  • Inventoried stock levels regularly to ensure adequate supplies were available at all times
  • Analyzed patient profiles to ensure appropriate drug therapy, therapeutic duplication, drug interactions, allergies, contraindications and dosage form appropriateness
  • Ordered and purchased pharmaceutical supplies, medical supplies, or drugs, maintaining stock, and storing and handling properly
  • Helped to connect the pharmacies providing medication services with the healthcare providers caring for the patients
  • Conducted drug utilization reviews for cost containment measures while maintaining quality care objectives
  • Reviewed medication orders for accuracy and completeness, ensuring that all necessary information was included
  • Ensured compliance with federal and state regulations related to controlled substances inventories, security requirements and record keeping practices

COMMUNITY PHARMACY MANAGER

Rite Aid Pharmacy
02.2014 - 06.2024
  • Cultivated relationships with pharmaceutical representatives to facilitate access to new products and services
  • Established policies and procedures for pharmacy operations in accordance with state regulations
  • Oversaw the development of pharmacy staff, including hiring, training, scheduling and performance evaluations
  • Collaborated with other healthcare professionals to coordinate patient care plans involving medication therapy
  • Collaborated with other health care professionals to plan, monitor, review, and evaluate quality and effectiveness of drugs and drug regimens, providing advice on drug applications and characteristics
  • Taught pharmacy students serving as interns in preparation for graduation and licensure
  • Offered health promotion or prevention activities, such as training people to use blood pressure devices or diabetes monitors
  • Managed workflow of the pharmacy, including scheduling staff members, assigning tasks and troubleshooting any issues that arose
  • Provided education and counseling on prescription medications, over-the-counter drugs, herbals, and nutritional supplements to patients
  • Maintained current knowledge of CDC guidelines regarding recommended vaccinations
  • Assisted in the development of immunization programs for various healthcare facilities
  • Implemented strategies for improving patient adherence to prescribed treatments
  • Maintained records of controlled substances according to DEA requirements
  • Ensured compliance with all applicable laws, regulations, standards and best practices related to pharmacy operations
  • Provided education and advice regarding drug interactions, side effects, dosage, and proper medication storage
  • Advised customers on selection of medication brands, medical equipment, and healthcare supplies
  • Analyzed prescribing trends to monitor patient compliance and to prevent excessive usage and harmful interactions
  • Contacted insurance companies to resolve billing issues
  • Identified potential adverse drug interactions or contraindications that could result from multiple drug therapy regimens
  • Maximized sales and profits by promoting customer satisfaction and achieving acceptable levels of gross margin
  • Ensured appropriate storage and handling procedures were followed when administering vaccines
  • Administered immunizations at community-based clinics and corporations

RETAIL STAFF PHARMACIST

Eckerd Drug
06.1999 - 11.2013
  • Developed and maintained strong working relationships with physicians, nurses, and other healthcare professionals to ensure optimal patient outcomes
  • Trained and supervised pharmacy technicians and interns
  • Analyzed data from reports generated from the pharmacy's computer system in order to evaluate performance metrics
  • Provided education and support services to patients regarding their medications' side effects, usage instructions, storage requirements
  • Demonstrated excellent customer service skills by providing timely responses to inquiries regarding medication therapy
  • Maximized sales and profits by promoting customer satisfaction and achieving acceptable levels of gross margin
  • Evaluated patient profiles for possible drug interactions or contraindications before dispensing medications

Education

Bachelor of Science (B.S.) - Pharmacy

Temple University
Philadelphia, PA
05.1999

Skills

  • Pharmacy Software Proficiency
  • Community Health Promotion
  • Patient Counseling
  • Heartsaver CPR AED (CPR AED)
  • Prescription Processing Efficiency
  • Empathy and Compassion
  • Medication Therapy Management
  • Side Effect and Usage Education
  • Immunization Administration
  • Pharmacy workflow optimization

Certification

  • License to Administer Immunizations in New Jersey
  • License to Administer Immunizations in Pennsylvania
  • Certified in Basic Life Support (CPR and AED) Program
  • License to Practice Pharmacy in New Jersey
  • License to Practice Pharmacy in Pennsylvania

LANGUAGES

Portuguese
Advanced

Timeline

Per Diem Pharmacist

Penn Medicine at Chester County Hospital
08.2024 - Current

COMMUNITY PHARMACY MANAGER

CVS Health
06.2024 - Current

PER DIEM PHARMACIST

Nuvem,340b Technologies
04.2024 - Current

COMMUNITY PHARMACY MANAGER

Rite Aid Pharmacy
02.2014 - 06.2024

RETAIL STAFF PHARMACIST

Eckerd Drug
06.1999 - 11.2013

Bachelor of Science (B.S.) - Pharmacy

Temple University

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ELIZABETH VIEIRA