Summary
Overview
Work History
Skills
Timeline
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Elizabeth Villa

Tucson,AZ

Summary

Accomplished Senior PFS Representative at Banner University Medical Center Tucson Campus, with over two decades of expertise in surgery scheduling and insurance liaisons, ensuring seamless surgical procedures. Excelled in patient care as a CNA, demonstrating exceptional communication and problem-solving skills. Proficient in data entry and adept at fostering team collaboration, significantly enhancing operational efficiency and patient satisfaction. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level surgery scheduler position. Ready to help team achieve company goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level surgery scheduler position. Ready to help team achieve company goals.

Overview

39
39
years of professional experience

Work History

Senior PFS Representative PHY PRACT

Banner University Medical Center Tucson Campus
02.2002 - Current

Surgery scheduler with 22 years experience connecting with surgeons, nurses, patients. Successful working with insurances companies to obtain authorizations for surgery approval. Schedule surgery dates, post op appointments after their surgery. Applies proactive approach to problem-solving and resourceful use of industry network. Knowledgeable surgery scheduler with 22 years experience scheduling surgeries and arranging for coverage of insurance for surgeries.

Faciliatates personable and efficient interactions with insurance and surgeons to maintian seamless workflow. Support patients from beginning to end.


CNA

Hospice Family Care
06.1994 - 12.1999
  • Assisted patients with daily living activities, promoting independence and dignity.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Enhanced patient satisfaction by providing compassionate and attentive care.
  • Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.

CNA

La Posada Park Centre
10.1990 - 05.1994
  • Assisted patients with daily living activities, promoting independence and dignity.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Enhanced patient satisfaction by providing compassionate and attentive care.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
  • Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.

Front Desk Receptionist

Arizona Community
03.1985 - 09.1989
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Scheduled, coordinated and confirmed appointments and meetings.
  • Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.

Skills

  • Problem-Solving
  • Time Management
  • Attention to Detail
  • Problem-solving abilities
  • Multitasking
  • Updating Customer Accounts
  • Multitasking Abilities
  • Reliability
  • Excellent Communication
  • Clear Communication
  • Organizational Skills
  • Team Collaboration
  • Active Listening
  • Effective Communication
  • Adaptability and Flexibility
  • Decision-Making
  • Relationship Building
  • Payment Scheduling
  • Microsoft Office
  • Documentation and Recordkeeping
  • Team building
  • Self Motivation
  • Task Prioritization
  • Conflict Resolution
  • Accurate payment posting
  • Problem Identification
  • Professionalism
  • Training and Teaching
  • Payment Processing

Timeline

Senior PFS Representative PHY PRACT

Banner University Medical Center Tucson Campus
02.2002 - Current

CNA

Hospice Family Care
06.1994 - 12.1999

CNA

La Posada Park Centre
10.1990 - 05.1994

Front Desk Receptionist

Arizona Community
03.1985 - 09.1989
Elizabeth Villa