Elizabeth Wah
Paterson,NJ
Summary
Adept Cake Decorator with a proven track record at ShopRite, enhancing bakery sales through innovative designs and themed cake creation. Mastered icing techniques and airbrushing, coupled with strong communication skills, ensuring customer satisfaction and adherence to food safety standards. Excelled in adapting to new technologies, significantly contributing to bakery's visual appeal and product freshness.
Overview
12
12
years of professional experience
Work History
Decorator
LaBonbonniers
05.2019 - 03.2020
- Decorated cakes, cupcakes and other pastries according to customer requests.
- Maintained a clean and sanitary workspace, adhering to strict food safety guidelines and ensuring overall quality control.
- Kept work area safe and sanitized by washing utensils, tools, and countertops.
- Prepared frostings and other toppings for cakes and pastries.
- Used variety of baking and decorating tools such as mixers, carving tools, and confectionery products.
- Maintained sanitary food prep station by following established safety procedures and sanitizing instructions.
- Followed food safety standards when handling ingredients.
- Prepared special creams and frostings for cakes and other dessert specialties.
Cake Decorator
ShopRite
08.2008 - 01.2016
- Assisted customers with selecting suitable cake designs based on their preferences, demonstrating excellent listening skills and attention to detail.
- Designed specialty cakes for weddings, birthdays, and graduations.
- Decorated cakes, cupcakes and other pastries according to customer requests.
- Handled phone calls regarding inquiries, cancelled orders, and ordering conflicts.
- Consistently met customer expectations through clear communication regarding design specifications and delivery timelines.
- Maintained a clean and sanitary workspace, adhering to strict food safety guidelines and ensuring overall quality control.
- Kept work area safe and sanitized by washing utensils, tools, and countertops.
- Managed display cases to verify freshness and attractiveness of products.
- Adapted quickly to new tools or technology used in cake decoration processes, staying current with industry advancements and trends.
- Enhanced customer satisfaction by designing and executing visually appealing customized cake orders.
- Replenished and rotated food items, following correct food cooling and storage procedures.
- Improved bakery sales by creating innovative cake designs for holidays and special events.
- Prepared frostings and other toppings for cakes and pastries.
- Used variety of baking and decorating tools such as mixers, carving tools, and confectionery products.
- Learned and adapted quickly to new technology and software applications.
Education
No Degree - Professional Pastry And Baking
Star Career Academy
Newark, NJ06-2014
High School Diploma -
Elizabeth High School
Elizabeth, NJ06-2001
Skills
- Icing techniques
- Strong communication skills
- Themed cake creation
- Glazing and icing application
- Stock rotation
- Icing preparation
- Airbrushing techniques
- Decorating skills
- Critical thinking
- Cake and pastry decoration
- Kitchen safety
- Recipe adaptation
Timeline
Decorator
LaBonbonniers
05.2019 - 03.2020
Cake Decorator
ShopRite
08.2008 - 01.2016
No Degree - Professional Pastry And Baking
Star Career Academy
High School Diploma -
Elizabeth High School
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