Resourceful professional in management operations known for high productivity and efficient task completion. Possess specialized skills in strategic planning, team leadership, and operational improvement. Excel in communication, problem-solving, and adaptability, ensuring seamless execution of business strategies and enhancement of team performance.
Overview
7
7
years of professional experience
Work History
Small Business Owner
Barkley Pet Care
North Chicago Suburbs, IL
10.2024 - Current
Designed detailed business plans to outline finances, goals, and operations of company.
Maintained accurate and complete records of all business transactions and interactions.
Invested in technology and systems to support business growth and improve operational capabilities.
Led marketing efforts to enhance brand visibility and customer engagement through various channels.
Ensured compliance with local, state, and federal regulations affecting business operations.
Developed personalized walking plans based on dog's age, breed, and energy levels.
Maintained accurate records of client information, including contact details, payment information, pet profiles, and medical history.
Developed long-term relationships with clients and bonded with animals through regular contact.
Animal Care Specialist/Social Media Manager
A Walk For All Seasons
Vernon Hills, IL
02.2024 - 10.2024
Adhered to pet care plans, medication requirements and dietary restrictions as part of quality care.
Developed personalized walking plans based on dog's age, breed, and energy levels.
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Responded to emergency situations, providing first aid to pets when needed.
Maintained accurate records of client information, including contact details, pet profiles, and medical history.
Analyzed social media metrics and generated monthly reports to assess performance and inform future content strategies.
Managed daily content creation and curation for Facebook, Instagram, and additional platforms, aligning with brand voice and marketing goals.
Animal Care Attendant/Veterinary Assistant
Heartland Animal Shelter
Wheeling, IL
07.2023 - 12.2023
Cleaned and sanitized equipment and surfaces to protect animal and staff health.
Fed and watered animals in care, following special diets and regular medication administration schedules.
Maintained clean and orderly play yards, kennels and cages.
Monitored safety of every animal to prevent injuries from other animals or environmental hazards.
Followed consistent safety procedures, maintained visible animal identification and checked tags to minimize care errors.
Assisted veterinarians during procedures and examinations, calming animals and handing instruments.
Restrained and stabilized animals during examination and treatment to prevent injuries.
Delivered emergency first aid to sick or injured animals.
Operations Coordinator
Mobile Anesthesiologists of Chicago
Chicago, IL
07.2022 - 01.2023
Provide front-end operations assistance to staff both in the office and clinically in the field
Communicate with clients to ensure correct caseload and schedule
Recruit potential candidates in state and nationally, review resumes, conduct interviews, initiate and process onboarding, coordinate new hire orientation
Manage staff supplies – scrubs, ID badges, iPads, and any other materials staff may need to perform their duties
Manage job board postings via Indeed, Gaswork, Greenhouse, and other various platforms
Review timecards and clinical schedule and work to mitigate overtime
Manage staff onboarding and annual education
Serve as an assistant in a multidisciplinary fashion for various departments, to aid in achievement of organizational goals and objectives
Administrator
Dynamic Healthcare: Willow Crest Nursing Pavilion
Sandwich, IL
04.2021 - 03.2022
Identify issues, analyze information, and provide solutions to problems
Perform duties in accordance with applicable standards, policies, and regulatory guidelines to promote a safe working environment
Oversee daily operations to ensure high levels of productivity
Manage team of 100+ employees, overseeing hiring, training, and professional growth of employees
Ensure that each resident receives the necessary nursing, medical and psycho-social services to attain and maintain the highest possible mental and physical functional status, as defined by the comprehensive assessment and care plan
Operate facility within parameters of the approved budget to achieve census, revenues and proper expense controls
Assistant Administrator
Dynamic Healthcare: Bridgeview Healthcare Center
Bridgeview, IL
07.2020 - 04.2021
Studied and interpreted the various regulations and rights of the resident of the facility
Aided various department managers in the development of the company's policies and procedures
Reported problem areas in the departments and suggested ways to improve services
Implemented and coordinated on-site COVID-19 testing weekly for all staff and residents
Corporate Medical Recruiter
Tutera Senior Living
IL
06.2018 - 02.2020
Leveraged social media platforms and online job boards to advertise open positions and engage with potential candidates
Followed up with notable applicants sourced via industry-specific pipelines, events and job fairs
Maintained filing system of current, prospective and future positions
Verified applicant references and employment details
Facilitated new employee orientations to foster positive team attitude
Medical Assistant Student Externship at Northwestern Medicine Grayslake Outpatient Center & Northwestern Medicine Lake Forest HospitalMedical Assistant Student Externship at Northwestern Medicine Grayslake Outpatient Center & Northwestern Medicine Lake Forest Hospital