Summary
Overview
Work History
Education
Skills
References
Timeline
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Elizabeth Wall

Lakemoor,IL

Summary

Resourceful professional in management operations known for high productivity and efficient task completion. Possess specialized skills in strategic planning, team leadership, and operational improvement. Excel in communication, problem-solving, and adaptability, ensuring seamless execution of business strategies and enhancement of team performance.

Overview

7
7
years of professional experience

Work History

Small Business Owner

Barkley Pet Care
North Chicago Suburbs, IL
10.2024 - Current
  • Designed detailed business plans to outline finances, goals, and operations of company.
  • Maintained accurate and complete records of all business transactions and interactions.
  • Invested in technology and systems to support business growth and improve operational capabilities.
  • Led marketing efforts to enhance brand visibility and customer engagement through various channels.
  • Ensured compliance with local, state, and federal regulations affecting business operations.
  • Developed personalized walking plans based on dog's age, breed, and energy levels.
  • Maintained accurate records of client information, including contact details, payment information, pet profiles, and medical history.
  • Developed long-term relationships with clients and bonded with animals through regular contact.

Animal Care Specialist/Social Media Manager

A Walk For All Seasons
Vernon Hills, IL
02.2024 - 10.2024
  • Adhered to pet care plans, medication requirements and dietary restrictions as part of quality care.
  • Developed personalized walking plans based on dog's age, breed, and energy levels.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Responded to emergency situations, providing first aid to pets when needed.
  • Maintained accurate records of client information, including contact details, pet profiles, and medical history.
  • Analyzed social media metrics and generated monthly reports to assess performance and inform future content strategies.
  • Managed daily content creation and curation for Facebook, Instagram, and additional platforms, aligning with brand voice and marketing goals.

Animal Care Attendant/Veterinary Assistant

Heartland Animal Shelter
Wheeling, IL
07.2023 - 12.2023
  • Cleaned and sanitized equipment and surfaces to protect animal and staff health.
  • Fed and watered animals in care, following special diets and regular medication administration schedules.
  • Maintained clean and orderly play yards, kennels and cages.
  • Monitored safety of every animal to prevent injuries from other animals or environmental hazards.
  • Followed consistent safety procedures, maintained visible animal identification and checked tags to minimize care errors.
  • Assisted veterinarians during procedures and examinations, calming animals and handing instruments.
  • Restrained and stabilized animals during examination and treatment to prevent injuries.
  • Delivered emergency first aid to sick or injured animals.

Operations Coordinator

Mobile Anesthesiologists of Chicago
Chicago, IL
07.2022 - 01.2023
  • Provide front-end operations assistance to staff both in the office and clinically in the field
  • Communicate with clients to ensure correct caseload and schedule
  • Recruit potential candidates in state and nationally, review resumes, conduct interviews, initiate and process onboarding, coordinate new hire orientation
  • Manage staff supplies – scrubs, ID badges, iPads, and any other materials staff may need to perform their duties
  • Manage job board postings via Indeed, Gaswork, Greenhouse, and other various platforms
  • Review timecards and clinical schedule and work to mitigate overtime
  • Manage staff onboarding and annual education
  • Serve as an assistant in a multidisciplinary fashion for various departments, to aid in achievement of organizational goals and objectives

Administrator

Dynamic Healthcare: Willow Crest Nursing Pavilion
Sandwich, IL
04.2021 - 03.2022
  • Identify issues, analyze information, and provide solutions to problems
  • Perform duties in accordance with applicable standards, policies, and regulatory guidelines to promote a safe working environment
  • Oversee daily operations to ensure high levels of productivity
  • Manage team of 100+ employees, overseeing hiring, training, and professional growth of employees
  • Ensure that each resident receives the necessary nursing, medical and psycho-social services to attain and maintain the highest possible mental and physical functional status, as defined by the comprehensive assessment and care plan
  • Operate facility within parameters of the approved budget to achieve census, revenues and proper expense controls

Assistant Administrator

Dynamic Healthcare: Bridgeview Healthcare Center
Bridgeview, IL
07.2020 - 04.2021
  • Studied and interpreted the various regulations and rights of the resident of the facility
  • Aided various department managers in the development of the company's policies and procedures
  • Reported problem areas in the departments and suggested ways to improve services
  • Implemented and coordinated on-site COVID-19 testing weekly for all staff and residents

Corporate Medical Recruiter

Tutera Senior Living
IL
06.2018 - 02.2020
  • Leveraged social media platforms and online job boards to advertise open positions and engage with potential candidates
  • Followed up with notable applicants sourced via industry-specific pipelines, events and job fairs
  • Maintained filing system of current, prospective and future positions
  • Verified applicant references and employment details
  • Facilitated new employee orientations to foster positive team attitude

Education

Master of Science - Healthcare Administration

University of St. Francis
Joliet, IL
12.2021

BBA - Healthcare Management

University of St. Francis
Joliet, IL
05.2018

Skills

  • Interpersonal Communication
  • Personnel Management
  • Training & Development
  • Problem Solving
  • Strategic Planning
  • Performance Metrics
  • Organization
  • Analytical Thinking
  • Client Relations
  • Project Management

References

References available upon request.

Timeline

Small Business Owner

Barkley Pet Care
10.2024 - Current

Animal Care Specialist/Social Media Manager

A Walk For All Seasons
02.2024 - 10.2024

Animal Care Attendant/Veterinary Assistant

Heartland Animal Shelter
07.2023 - 12.2023

Operations Coordinator

Mobile Anesthesiologists of Chicago
07.2022 - 01.2023

Administrator

Dynamic Healthcare: Willow Crest Nursing Pavilion
04.2021 - 03.2022

Assistant Administrator

Dynamic Healthcare: Bridgeview Healthcare Center
07.2020 - 04.2021

Corporate Medical Recruiter

Tutera Senior Living
06.2018 - 02.2020

Master of Science - Healthcare Administration

University of St. Francis

BBA - Healthcare Management

University of St. Francis
Elizabeth Wall