Summary
Overview
Work History
Education
Skills
Timeline
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Elizabeth Warren

Farmington,MO

Summary

Results-driven professional effective in implementing positive change while overseeing multiple tasks. A team player with great time management and organizational skills. Pursuing a Lead Claims Analyst position with an established company.

Overview

14
14
years of professional experience

Work History

Claims Analyst

Centene
Farmington, MO
03.2022 - Current
  • Thoroughly review claims to ensure accurate data
  • COB training
  • went through advanced training
  • Mentoring fellow employees
  • supported check run
  • supporting PACRS

Shift Leader

Walgreens
Farmington, MO
03.2016 - 03.2022
  • Provided exceptional customer service and maintained a positive attitude throughout the shift.
  • Ensured staff was properly trained on all aspects of their job duties, including safety protocols.
  • Assisted in training new employees on shift operations.
  • Resolved customer complaints promptly and professionally.
  • Confirmed accuracy of daily sales reports before submitting them to management for review.
  • Verified that cash drawers contained correct amounts of money during opening and closing shifts.
  • Managed inventory levels by monitoring stock levels, ordering supplies when necessary, and ensuring product quality was up to standard prior to use or sale.
  • Participated in store-wide marketing initiatives designed to increase customer traffic or boost sales revenue.
  • Counted cash on hand at shift change and closing to determine shortages or overages and prepare bank deposit statements.
  • Upheld company standards and compliance requirements for operations.

Assistant Manager

Burger King
Farmington, MO
09.2010 - 03.2016
  • Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
  • Ensured compliance with safety regulations and company policies.
  • Managed customer service inquiries and complaints in a timely manner.
  • Resolved conflicts between team members in an effective manner.
  • Maintained up-to-date knowledge of company products and services.
  • Supervised daily operations including scheduling shifts, assigning duties.
  • Delegated daily tasks to team members to optimize group productivity.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.

Education

High School Diploma -

North County High School
Bonne Terre, MO
05-2011

Skills

  • Interpersonal and written communication
  • Data Interpretation
  • Claims history analysis
  • Decision-Making
  • Claims review
  • Claims Processing

Timeline

Claims Analyst

Centene
03.2022 - Current

Shift Leader

Walgreens
03.2016 - 03.2022

Assistant Manager

Burger King
09.2010 - 03.2016

High School Diploma -

North County High School

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Elizabeth Warren