Elizabeth Watts
Munds Park,AZ
Summary
Customer-oriented hostess with two years experience in both restaurant and sales settings, driven to provide guests with exceptional service and genuine hospitality. Trained mixologist with a wide range. Dedicated to ensuring beverage operations meet customer needs while growing revenues and maximizing profits.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Mixologist
Sodalicious
Gilbert, Arizona
2023.05 - 2024.05
- Developed new cocktail recipes based on customer preferences.
- Greeted customers and provided excellent customer service.
- Resolved customer complaints or issues promptly and professionally.
- Organized promotional activities such as drink specials or contests.
- Conducted inventory of supplies and restocked as needed.
- Followed proper cash handling procedures when closing out tabs or cashing out customers.
- Interacted with guests to ensure satisfaction with their experience.
- Handled complaints from guests in a professional manner.
Hostess
Isabell’s
Gilbert
2020.02 - 2022.05
- Provided excellent customer service by addressing customer needs promptly.
- Monitored dining room activity to ensure compliance with health regulations.
- Greeted guests upon arrival and escorted them to their tables.
- Performed light cleaning duties, such as wiping down tables or sweeping floors.
- Ensured compliance with health and safety regulations at all times.
- Assisted in preparing the restaurant for opening and closing shifts.
- Demonstrated strong interpersonal skills when interacting with customers.
- Greeted customers and provided them with menus.
- Created an enjoyable atmosphere by engaging in friendly conversation with guests.
Education
Some College (No Degree) - Communications
Coconino Community College
Flagstaff, AZSkills
- Customer service
- Effective communication
- Project management
- Creative problem solving
- Strong communication
- Meal service
- Ordering and restocking
- Patience and empathy
- Customer relationship management
- Cleanliness and sanitation
- Training new staff
- Memory for orders
- Food safety training
- Efficient multitasking
- Cash handling accuracy
- Upselling strategies
Certification
- Food handlers card
References
References available upon request.
Timeline
Mixologist
Sodalicious
2023.05 - 2024.05
Hostess
Isabell’s
2020.02 - 2022.05
Some College (No Degree) - Communications
Coconino Community College