Elizabeth Webb
Operations Support Analyst
Shiloh,GA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
23
23
years of professional experience
Work History
Operations Support Analyst
Navistar, Inc.
01.2019 - Current
- Created and maintained well-organized electronic and hard copy files to support business processes.
- Complied with systems procedures, business processes and company policies to promote workplace safety and quality.
- Coordinated with vendors, customers and internal departments to understand, monitor and communicate changes to workflows.
- Scheduled timely repair and routine maintenance services to minimize disruption to office production.
- Liaised with freight forwarders and carriers to arrange product movements and deliveries.
- Interacted with drivers to provide bills of lading for hauling freight
- Processed customs papers for international shipments
- Prepared hard copy records for storage and transportation to storage facility
- Participated in records management by counting stock, documenting write offs of lost material, and making system adjustments of found stock
Warehouse Associate
Navistar, Inc
05.2014 - Current
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Worked safely around moving machinery.
- Assembled orders and packed items for shipment, conveying orders to shipping personnel
- Manually or mechanically loaded and unloaded materials from pallets, skids, platforms, cars, lifting devices, or other transport vehicles
- Checked packages and merchandise for damage and notified vendors.
- Performed inventory control, such as counting, and stocking merchandise.
- Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
- Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.
- Maintained warehouse accessibility and safety for customer traffic by discarding empty boxes and removing obstacles from aisles.
- Labeled and accurately moved customer orders to meet shipment timetables and minimize errors.
- Performed general housekeeping and cleaning tasks.
- Operated forklift to safely move and safeguard stock and supplies in warehouse.
- Collaborated with various departments to manage timely delivery of orders and avoid delays.
- Completed cycle counts and monthly inventory.
- Conducted regular inspections and audits to check quality and verify inventory levels.
Warehouse Associate
Navistar, Inc
11.2000 - 05.2014
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Worked safely around moving machinery.
- Assembled orders and packed items for shipment, conveying orders to shipping personnel
- Manually or mechanically loaded and unloaded materials from pallets, skids, platforms, cars, lifting devices, or other transport vehicles
- Performed inventory control, such as counting, and stocking merchandise.
- Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
- Consistently lifted materials weighing as much as 75 pounds.
- Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.
- Cleaned and maintained warehouse in compliance with OSHA safety standards.
- Maintained warehouse accessibility and safety for customer traffic by discarding empty boxes and removing obstacles from aisles.
- Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
- Performed general housekeeping and cleaning tasks.
- Operated forklift to safely move and safeguard stock and supplies in warehouse.
- Trained and supervised new employees to apply best practices and comply with health and safety procedures and regulations.
- Completed cycle counts and monthly inventory.
- Conducted regular inspections and audits to check quality and verify inventory levels.
Education
Bachelor of Arts - Business Administration
Strayer
Morrow, GA06.2018
Associate of Arts - Business Management
Harrisburg Area Community College
Harrisburg, PA06.2016
Skills
- Status Updates
- Customer Support
- Shipment Procedures
- Team Goals
- Troubleshoot Service Issues
- Reviewing Data
- Problem Resolution
- Data Collection
- Personnel Protection
- Documentation
- Document Uploading
- SharePoint
- Team Meetings
- Standard Operating Procedures Proficient
- Clerical Support
- Greeting Visitors
- PowerPoint Presentations
- Customer Satisfaction
- Freight Auditing
- Information Updates
Timeline
Operations Support Analyst
Navistar, Inc.
01.2019 - Current
Warehouse Associate
Navistar, Inc
05.2014 - Current
Warehouse Associate
Navistar, Inc
11.2000 - 05.2014
Bachelor of Arts - Business Administration
Strayer
Associate of Arts - Business Management
Harrisburg Area Community College
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