Elizabeth Webb
Helena,AL
Summary
Hardworking medical administrative professional offers great people skills, organized file management and deep understanding of patient protections. Enhances office operations by staying on top of patient and staff needs. Experience with electronic recordkeeping and insurance documentation.
Overview
6
6
years of professional experience
Work History
Medical Receptionist
Total Dermatology
Birmingham, AL
06.2023 - 05.2024
- Greeted and checked in patients, updating patient information in computer system.
- Verified insurance coverage for appointments and collected co-payments as required.
- Prepared charts for new patients, ensuring all necessary forms were completed correctly.
- Assisted with filing of medical records and documents, maintaining accurate electronic files.
- Processed referrals for specialist care when requested by physicians or patients.
- Informed patients of financial responsibilities prior to rendering services.
Baker
Great American Cookies
Birmingham, AL
01.2023 - 06.2023
- Maintained accurate inventory of baking supplies and ingredients.
- Operated ovens and other equipment to bake products according to established recipes.
- Decorated cakes with icing, sprinkles and other edible decorations.
- Ensured that all health regulations were followed at all times while working in the kitchen.
- Kept records of daily production numbers for each type of item produced.
- Provided customer service by answering questions about menu items or taking orders from customers.
Cashier/Front End Trainer
Ashley Mac's
Homewood, AL
01.2022 - 12.2022
- Greeted customers and answered any questions they had about the store's products and services.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Assisted customers over the phone regarding store operations, product information and order placement.
- Performed other duties as assigned by management.
- Conducted onboarding sessions to orientate new staff members about company policies and procedures.
- Provided feedback on employee performance based on observed results during training sessions.
- Adapted teaching methods according to the needs of individual learners or groups.
- Maintained up-to-date records of trainee progress and provided regular updates to management team.
Dry Cleaner Customer Service Representative
Legacy Dry Cleaners
Pelham, AL
02.2020 - 06.2021
- Greeted customers upon arrival and provided assistance with selecting services.
- Assisted customers in completing forms for special orders and alterations.
- Verified customer information such as name, address, phone number, email address.
- Answered customer inquiries regarding prices, services, store policies, procedures and promotions.
- Processed payments using cash register or credit card reader.
- Performed daily opening and closing duties such as counting money in the cash drawer and organizing deposits for banking activities.
Prep Cook/BOH Trainer
Ashley Mac's
Homewood, AL
01.2018 - 04.2021
- Prepared ingredients for use in cooking, such as washing, peeling, cutting and slicing vegetables.
- Cleaned and sanitized work areas and equipment to ensure food safety standards.
- Checked freshness of food and ingredients prior to use.
- Maintained records of daily food usage in accordance with health regulations.
- Communicated effectively with fellow staff members regarding meal preparations.
- Trained new employees on proper techniques of preparing meals safely.
- Provided guidance and support to team members on proper food handling techniques.
- Monitored daily production processes to identify areas where additional training may be needed.
- Provided feedback to supervisors regarding individual employee performance during training sessions.
Education
GED -
Shelton State Community College
Tuscaloosa, AL05-2007
Some College (No Degree) - General Studies
Calhoun Community College
Huntsville, ALSkills
- Medical Billing
- Referral Verification
- Medical Charting
- Insurance Verification
- Cash Handling
- Customer Relations
References
References available upon request.
Timeline
Medical Receptionist
Total Dermatology
06.2023 - 05.2024
Baker
Great American Cookies
01.2023 - 06.2023
Cashier/Front End Trainer
Ashley Mac's
01.2022 - 12.2022
Dry Cleaner Customer Service Representative
Legacy Dry Cleaners
02.2020 - 06.2021
Prep Cook/BOH Trainer
Ashley Mac's
01.2018 - 04.2021
GED -
Shelton State Community College
Some College (No Degree) - General Studies
Calhoun Community College
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