Reliable business professional with experience in project management, process improvement and financial analysis. Proven track record of successfully streamlining business operations and reducing costs. Diplomatic and friendly with proven commitment to employee training. Hardworking team player bringing necessary experience and knowledge to tackle any operational demand.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Team Lead, Canine Handler
K2 Solutions, Inc.
01.2021 - Current
Guiding and inspiring K9 teams, coaching and training handlers, organizing team-building activities, managing site scheduling, and delivering high-level customer service.
Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.
Managed risks and mitigated potential issues through proactive planning, monitoring, and timely decision making.
Influenced positive change within the organization through strategic thinking, innovation, problem-solving abilities, and consistent leadership style.
Nurtured long-term partnerships with clients by understanding their needs accurately, delivering projects on time, and providing exceptional customer support.
Created and managed schedules, timesheets and found coverage for short shifts.
Founder and Principal Dog Trainer
Rapport K9
07.2013 - Current
Expertise in Service Dog training, behavior consulting, rescue, rehabilitation, fostering, and general pet training.
Reduced dog behavioral issues through consistent application of positive reinforcement techniques.
Enhanced dogs' obedience levels by implementing customized training programs tailored to their specific needs.
Strengthened relationships between handlers and working dogs by facilitating bonding exercises designed to build trust and mutual understanding.
Maintained industry relevance by actively participating in professional development opportunities, including workshops, seminars, and conferences focused on new canine training methodologies and emerging trends.
Manager
Halo Hues Ranch
07.2013 - 12.2023
Overseeing grounds, maintenance, training, and behavior consulting, with a specialization in artificial insemination breeding, foal birthing, and imprinting.
Improved client satisfaction by providing clear communication and education on the artificial insemination process.
Ensured high-quality horse training through consistency in exercise routines, skill development exercises, and regular assessments of progress.
Optimized resource allocation by assisting in budget planning for annual maintenance expenses.
Safeguarded the well-being of livestock by ensuring cleanliness standards were met in all animal housing areas.
Correctional Officer
Federal Bureau of prisons
03.2020 - 01.2021
· Recognized for exceptional performance and leadership qualities, chosen to operate the control booth, surpassing both peer and tenure requirements by a year. Responsibilities included managing all emergency situations, radio communications, key and door control, and overseeing inmates and staff via video surveillance. Additionally, provided training to new employees on navigating and effectively operating within the control booth environment.
Prevented escapes by diligently inspecting perimeters, doors, windows, gates, fences, and other access points throughout the prison complex regularly.
Prepared, processed and maintained forms, reports, logs, records, and activity journals.
Championed a positive work environment through consistency in policy enforcement, open communication channels, and fostering teamwork among staff members.
Human Resource Assistant
Department of the army
12.2018 - 03.2020
Assisting in recruitment and placement activities, conducting job analysis, advertising positions, conducting new employee orientation, and facilitating federal documentation completion.
· Compiled a roster of eligible applicants by reviewing resumes and aligning qualifications with job requirements. Extended offers for positions, both tentative and official, and scheduled entry-on-duty dates for selected candidates post-hiring process completion.
Developed strong relationships with employees through consistent communication and support, leading to increased retention rates.
Collaborated with department managers on workforce planning strategies to identify staffing needs within their teams accurately.
Receiver/Team Leader
Tractor Supply Company
05.2018 - 12.2018
Managing inbound and outbound freight operations, ensuring inventory control, promoting products, and providing exceptional customer assistance.
Managed inventory levels effectively through accurate data entry and record-keeping practices.
Provided support during peak seasons or special projects by performing additional duties as needed including assisting in picking, packing or shipping processes.
Assisted in resolving discrepancies between purchase orders and delivered goods promptly, minimizing negative impacts on business operations.
Exceeded client expectations consistently by delivering exceptional results through strong leadership, efficient processes, and clear communication.
Licensed Realtor
STATE of Tennessee
01.2016 - 05.2018
Compiling real estate documentation, nurturing client relationships, coordinating with lenders and escrow companies, and staying updated on real estate trends.
Assisted buyers with finding ideal homes by assessing needs, requirements, and budgets.
Conducted comprehensive market analyses to determine optimal listing prices for sellers, maximizing profits while minimizing time on market.
Facilitated smooth transactions by coordinating with various stakeholders such as title companies, inspectors, appraisers, and attorneys.
Military Working Dog Handler/Military Police Officer
U.S. Army
06.2005 - 07.2013
Supervising, leading, and training the USAG Bamberg and Schweinfurt Patrol, Narcotics, and Explosives K9 Section, providing support to multiple Military communities and Operation Enduring Freedom, and delivering explosive detector dog support for VIP security missions.
Deployed during Operation Enduring Freedom to Afghanistan as part of a Patrol Explosives Detector Dog team, conducting missions to locate IEDs, roadside bombs, and explosive caches without any explosive-related injuries, while making multiple explosive finds.
Demonstrated effective communication skills by delivering articulate briefings to upper-level management, customers, and spectators during MWD demonstrations, explaining the capabilities and training of canine patrol and detector dog teams.
Military Police Officer
US ARMY
03.2002 - 11.2003
Offering comprehensive Law Enforcement management services, including traffic accident response, police patrol, ticket/report writing, search and seizures, suspect processing, and international security.
Maintained strict adherence to military law enforcement standards, resulting in a safe environment for personnel and civilians.
Manned base entry points to provide 24/7 force protection, reviewing identifications, searching vehicles, and verifying deliveries prior to entrance to secure areas.
Secured restricted areas and enforced limited access for civilians and military members in order to provide force protection and property security.
Education
Bachelor of Science - Business Management
Grand Canyon University
05.2025
Associate of Science - Administration of Justice and Social Science
Lassen Community College
12.2019
Skills
Customer Focus
Operations Management
Coaching and Mentoring
Performance Evaluations
Schedule Management
Workplace Safety
Talent Acquisition
Complaint resolution
Mentoring
Team motivation
Staff Training
Certification
Defense Travel System - 2005
Emergency Response to Weapons of Mass Destruction and Hazardous Materials - 2005
Hazmat Transportation DOD license - 2005
Military Working Dog Handlers Course - 2006
Warrior Leaders Course - 2008
Applied Suicide Intervention Skills Training (Asist) - 2008
Combatives level one - 2008
Advanced Leaders Course - 2011
Active Shooter Response, Oleoresin Capsicum Contamination, Emergency Vehicle Operator Course, Defensive tactics, NCIC and CAD, Doppler Radar - 2011
Realtors License - 2016-2018
Basic Staffing, Qualification Analysis, Job Analysis and USA Staffing - 2019
California Police Officers Standards and Training (POST) Certification - 2019
Federal Law Enforcement Training Centers (FLETC) for Correctional Officer - 2020
University of Washington - Professional and Continuing Education, Applied Animal Behavior Certificate - 2021
Dog Behavior Conference - 2021 & 2022
The Lemonade Conference - 2021 & 2022
Working Dog Training Conference - 2021 & 2022
K9 Cop Conference - 2022
Multiple Ford K9 Webinars and Podcasts - 2021-2024
Michael Ellis, Principles of Dog Training 1 - 2022
Animal Behavior and Welfare, University of Edinburgh - 2023
Dog Emotion and Cognition, Duke University - 2023
Animals and Society, University of Colorado Boulder - 2023
Read an applied multiple books to behavior analysis and K9 training - Past to future
References
Available upon request
Timeline
Team Lead, Canine Handler
K2 Solutions, Inc.
01.2021 - Current
Correctional Officer
Federal Bureau of prisons
03.2020 - 01.2021
Human Resource Assistant
Department of the army
12.2018 - 03.2020
Receiver/Team Leader
Tractor Supply Company
05.2018 - 12.2018
Licensed Realtor
STATE of Tennessee
01.2016 - 05.2018
Founder and Principal Dog Trainer
Rapport K9
07.2013 - Current
Manager
Halo Hues Ranch
07.2013 - 12.2023
Military Working Dog Handler/Military Police Officer
U.S. Army
06.2005 - 07.2013
Military Police Officer
US ARMY
03.2002 - 11.2003
Bachelor of Science - Business Management
Grand Canyon University
Associate of Science - Administration of Justice and Social Science
Lassen Community College
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