Resourceful and experienced worker offering expertise in customer service, restaurants, and child care. Detail-oriented team player with strong organizational skills. Handles multiple projects simultaneously with a high degree of accuracy.
Overview
2
2
years of professional experience
Work History
Nanny
Twinkle Toes Nanny Agency
01.2023 - 06.2023
Payed attention children''s emotional well-being by providing attentive care and nurturing relationships.
Helped with development through reading, storytelling, and engaging educational activities.
Ensured children''s safety and comfort by consistently monitoring their environment and addressing potential hazards.
Encouraged physical activity with outdoor play, sports, and fitness games for improved health and motor skills development.
Hostess
North Italia
08.2022 - 01.2023
Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
Managed reservations efficiently to accommodate walk-in guests and reduce wait times.
Implemented table rotation system for optimal server workload distribution, resulting in improved service quality.
Maintained a clean and welcoming atmosphere by quickly addressing spills and resetting tables after guest departure.
Barista
Tuscan Market
07.2021 - 11.2022
Helped customers with their needs and made sure they walked out satisfied.
Crafting high-quality coffee beverages and providing exceptional service.
Handled cash transactions accurately, maintaining accountability for daily register balances.
Maintained a clean and organized workspace for optimal productivity and safety.
Trained new employees on proper brewing techniques, equipment maintenance, and customer service standards.
Bartender
Markeys
01.2022 - 08.2022
Maintained knowledge of bar and menu options to prepare drinks and make food recommendations.
Restocked and organized the bar.
Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
Helped customers decide what to order.
Counted drawers and handled money.
Spoke to customers with respect.
Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
Assistant Manager
The Juice Box
11.2021 - 01.2022
Counted the drawers and handled money with caution.
Improved customer satisfaction by addressing and resolving complaints promptly.
Restocked items.
Discussed ideas with fellow workers.
Developed strong working relationships with staff, fostering a positive work environment.
Made sure customers were satisfied.
Managed inventory levels to minimize stockouts while reducing overhead costs.