Summary
Overview
Work History
Education
Skills
Timeline
Generic

Elizabeth White

West Des Moines,IA

Summary

Adaptable professional with a proactive approach and a commitment to supporting team objectives. Demonstrated success in meeting company needs through organized and efficient practices. Strong communication skills and ability to learn rapidly in dynamic environments. Expertise in managing pressure and navigating challenges to strengthen organizational impact.

Overview

11
11
years of professional experience

Work History

Sales Associate

Dollar Tree
West Des Moines, IA
05.2024 - Current
  • Restock shelves as needed to ensure sufficient inventory levels.
  • Process transactions using a point-of-sale system.
  • Engage customers in friendly, professional dialogue to determine their needs.

Travel Team Agent

Access2care Non-Emergency Medical Transportation
St Louis, MO
08.2021 - Current

Coordinates meal and lodging assistance requests for members traveling for medical purposes

Call Center Representative

Access2care Non-Emergency Medical Transportation
St Louis , MO
10.2020 - 08.2021

Resolved customer inquiries and service issues through efficient handling of incoming calls.

  • De-escalated situations by providing effective resolutions to customer concerns.
  • Delivered professional and knowledgeable service on every incoming call.

Store Manager

Glow Golf
West Des Moines , IA
06.2014 - 10.2020
  • Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
  • Maintained accurate records of employee performance reviews.
  • Ensured compliance with safety regulations and company policies.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
  • Recruited, trained and supervised new employees.
  • Conducted daily store operations, including opening and closing procedures and cash handling.
  • Resolved customer complaints in a timely manner.
  • Managed daily banking activities such as deposits and withdrawals.
  • Created weekly work schedules for store personnel.
  • Delegated work to staff, setting priorities and goals.

Education

Associate of Arts - Criminal Justice

Kaplan University
Urbandale, IA
03-2010

Skills

  • Product knowledge
  • Group cooperation
  • Customer relations
  • Task prioritization
  • Communication skills
  • Attention to detail
  • Adaptable to change
  • Energetic self-starter
  • Reliable and responsible
  • Multi-tasking strength
  • Building rapport
  • Good Telephone Etiquette
  • Organization and time management

Timeline

Sales Associate

Dollar Tree
05.2024 - Current

Travel Team Agent

Access2care Non-Emergency Medical Transportation
08.2021 - Current

Call Center Representative

Access2care Non-Emergency Medical Transportation
10.2020 - 08.2021

Store Manager

Glow Golf
06.2014 - 10.2020

Associate of Arts - Criminal Justice

Kaplan University