Elizabeth Wicker

Pharmacy Technician

UNC Southeastern Regional Medical Center

Lumberton, North Carolina

03.1991 - Current

Refilled medications, offered insight into over-the-counter products and verified insurance benefits.
Mixed pharmaceutical preparations according to written prescriptions.
Reported any discrepancies or errors in medication ordering or filling processes immediately to the pharmacist on duty.
Computed charges for medication or equipment dispensed to hospital patients and entered data into computer.
Improved inventory management procedures to reduce overhead, backorders and overstock.
Entered prescription information into computer databases.
Checked medications for content, accuracy and completeness of drug packaging and labeling.
Created new customer profiles and updated demographics, allergies and new medications in pharmacy computer systems.
Received written prescription or refill requests, verifying information for completeness and accuracy.
Organized work areas so that everything was easily accessible when needed.
Answered telephones to respond to questions or requests.
Greeted customers and answered questions regarding personal medications or over-the-counter pharmacy products.
Interpreted and processed medication orders under supervision of pharmacist.
Verified accuracy of medication labels before they were dispensed to customers.
Established or maintained medications and other patient profiles.
Kept accurate records of controlled substances received and dispensed in accordance with DEA regulations.
Assisted in training new employees on pharmacy procedures.
Resolved customer complaints in a timely manner while maintaining professionalism at all times.
Received and stored incoming supplies and informed supervisors of stock needs and shortages.
Prepared and processed medical insurance claim forms and records.
Teamed with peers, technicians and pharmacists to prioritize and complete orders.
Maintained proper storage and security conditions for drugs.
Transferred medication from vials to sterile, disposable syringes using aseptic techniques.
Assisted pharmacists in compounding sterile products according to state regulations.
Cleaned and maintained equipment or work areas according to prescribed methods.
Monitored inventory levels of commonly used drugs and placed orders when necessary.
Managed filing of prescriptions, both electronically and manually.
Received written prescriptions and refill requests from patients, evaluating information for completeness and accuracy before filling.
Monitored supply inventory and promptly submitted replenishment orders to prevent shortages.
Collaborated with other healthcare professionals such as nurses or physicians regarding drug therapies or treatments for patients.
Assisted customers by answering questions, locating items or referring to pharmacist for medication information.
Maintained daily inventory of pharmaceuticals and ensured proper storage conditions.
Performed data entry for patient profiles, billing information and prescription orders into the pharmacy software system.
Received and verified daily incoming drug inventories, reported discrepancies and logged items into inventory system.
Leveraged database to confirm validity of prescriptions, patient data and drug side effects.
Verified prescriptions and drug labels, documents and packages.
Communicated effectively with doctors and insurance agencies to resolve prescription cost discrepancies.
Maintained pharmacological practices by checking drug inventory, stocking medications and monitoring supplies.
Checked expiration dates on medications to ensure that only unexpired products were dispensed.
Ordered, labeled and counted stock of medications and entered inventory data into computer.
Liaised with pharmacist to measure and prepare medication doses and packaging and label prescriptions.
Retrieved medication from shelves based on physician orders and delivered them to pharmacists for review.
Prepacked bulk medicines, filled bottles with prescribed medications and typed and affixed labels.
Transmitted claims to insurance companies for payment and reconciled EOBs.
Inspected medication storage locations to monitor drug expiration dates and supply adequate inventory.
Ensured compliance with all federal, state, local laws and company policies related to pharmacy operations.
Ordered drugs from wholesalers as needed and maintained records of incoming shipments.
Restocked shelves with new supplies of medications as needed.
Prepared medications for dispensing by counting, pouring, labeling, and verifying doses.
Maintained updated knowledge through continuing education and advanced training.
Prioritized and organized tasks to efficiently accomplish service goals.
Delivered products to customer locations on time.
Displayed strong telephone etiquette, effectively handling difficult calls.
Maintained open communication with team members and stakeholders, resulting in successful project outcomes.
Identified needs of customers promptly and efficiently.
Provided excellent service and attention to customers when face-to-face or through phone conversations.
Understood and followed oral and written directions.
Answered [Number] calls per shift to assist with customer questions and concerns.
Maintained schedule of class assignments to meet deadlines.
Completed day-to-day duties accurately and efficiently.

Summary

Overview

Work History

Pharmacy Technician

Education

Some College (No Degree) - Accounting

Skills

Certification

Timeline

Pharmacy Technician

Some College (No Degree) - Accounting

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