Elizabeth Williams
Gaston,SC
Summary
Dynamic and results-oriented professional with over 28 years of diverse experience in education management, office administration, and human resources. Proven expertise in team leadership, recruiting, public relations, and operational oversight. Adept at building cohesive teams, driving performance, and fostering positive relationships with stakeholders. Committed to delivering exceptional results in fast-paced environments. Self-motivated professional successful in seizing viable opportunities for expansion and innovation in business. Background in increasing profits, reducing costs, and transforming customer service standards. Experienced in leading and supervising operational and sales teams.
Overview
37
37
years of professional experience
Work History
Owner / Director
Educare Learning Center
01.2002 - Current
- Business Management: Oversaw daily operations of the center, managing staff, budgeting, and ensuring high-quality educational programs for children aged six weeks to 13 years
- Staff Recruitment: Recruited, hired, and trained staff members, ensuring alignment with educational standards and organizational goals
- Curriculum Development: Developed and implemented age-appropriate curricula and activities to support child development
- Parental Communication: Maintained strong relationships with parents, addressed concerns, and provided regular updates on child progress
- Regulatory Compliance: Ensured compliance with local, state, and federal regulations and licensing requirements
- Community Relations: Built and nurtured relationships with community organizations and stakeholders to support the center's mission.
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring team members completed all tasks accurately and efficiently.
- Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
- Streamlined operations to improve efficiency, enabling more time to be spent on strategic planning and decision-making.
District Manager
Alphabet Education
01.2012 - 01.2024
- Talent Acquisition: Actively recruited and onboarded internal and external talent, ensuring a diverse and skilled team
- Team Development: Managed team development through effective coaching, training, and performance feedback
- Operational Oversight: Evaluated program quality, monitored progress toward goals, and implemented enhancements in collaboration with Site Directors and Education Specialists
- Compliance: Ensured licensing compliance at all sites according to state regulations
- Financial Management: Maintained financial controls, including enrollment reviews, payments, deposits, and expense management
- Community Engagement: Fostered strong relationships within the community and with stakeholders and directed community involvement initiatives
- Program Management: Articulated clear standards, set high-performance expectations, and conducted quality evaluations and surveys
- Curriculum Management: Maintained in-depth knowledge of the curriculum and ensured its effective implementation across sites.
Office Manager
Hit Your Target
01.1988 - 01.1991
- Office Administration: Managed day-to-day office operations, including scheduling, correspondence, and record-keeping
- HR Functions: Handled HR responsibilities, including recruitment, onboarding, payroll, and employee records management
- Public Relations: Acted as the primary contact for clients and vendors, handling inquiries and resolving issues efficiently
- Financial Oversight: Maintained financial records, processed invoices, and managed expense reports
- Team Coordination: Supported team coordination and communication, organized meetings, and facilitated office projects
- Process Improvement: Identified and implemented improvements to streamline office operations and increase efficiency.
Education
High School Diploma -
Port Richmond High School
Staten Island, NY06.1988
Skills
- Human Resources: Recruiting, hiring, onboarding, employee relations
- Office Management: Administrative support, financial management, process improvement
- Public Relations: Client communication, stakeholder engagement, community outreach
- Team Leadership: Coaching, performance management, team building
- Curriculum Development: Educational program design, child development
- Compliance: Licensing regulations, regulatory adherence
- Verbal and written communication
- Operations Management
- Staff Management
- Attention to Detail
- Decision-Making
References
Available upon request.
Timeline
District Manager
Alphabet Education
01.2012 - 01.2024
Owner / Director
Educare Learning Center
01.2002 - Current
Office Manager
Hit Your Target
01.1988 - 01.1991
High School Diploma -
Port Richmond High School
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