With over a decade of experience in administrative support, customer relations, and office management, I am a seasoned professional in customer service. My extensive background includes PCI compliance, managing multi-line phone systems, and proficiency in various Microsoft Office applications, making me a valuable asset to any team.
Hi, I’m
Elizabeth Williams
Las Vegas,NV
Summary
Overview
17
years of professional experience
Work History
Centerplate
Administrative Assistant
12.2021 - 10.2022
Job overview
- Executed general office administration, data entry, and email correspondence
- Maintained contact lists and coordinated meetings efficiently
- Delivered exceptional customer service and administrative support.
The Blues Company
Executive Assistant/Office Manager
09.2013 - 05.2019
Job overview
- Oversaw office administration, travel plans, and expense reports
- Trained new staff and provided robust support to management
- Managed multiple phone lines with professionalism.
Treasure Island
Hotel Front Desk Clerk
07.2011 - 08.2013
Job overview
- Delivered 4-diamond service, handled cash transactions, and up-sold rooms
- Collaborated with various departments to meet guest needs.
The Palms Casino & Resort
Reservation Specialist
11.2009 - 06.2011
Job overview
- Assisted guests with bookings and reservations
- Utilized office equipment and software applications extensively.
The Blues Company
Administrative Assistant
03.2006 - 05.2009
Job overview
- Managed daily operations, including phone management and correspondence.
Education
Durango High SchoolLas Vegas, NV
University Overview
Skills
- PCI Compliance (10 years)
- Multi-line Phone Systems (10 years)
- Microsoft Office (10 years)
- Data Entry (10 years)
- Customer Relations Specialist (10 years)
- Time Management (10 years)
- Administrative Support (10 years)
References
References
- Shirley Golding: (702) 406-0196
- Michelle Enriquez (602) 349-2337
- Rahman Faridi: (702) 742-8334
Educationcertifications
Educationcertifications
Successfully completed courses in Business Writing, PCI Compliance, and Emotional Intelligence.Timeline
Administrative Assistant
Centerplate
12.2021 - 10.2022
Executive Assistant/Office Manager
The Blues Company
09.2013 - 05.2019
Hotel Front Desk Clerk
Treasure Island
07.2011 - 08.2013
Reservation Specialist
The Palms Casino & Resort
11.2009 - 06.2011
Administrative Assistant
The Blues Company
03.2006 - 05.2009
Durango High School
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