
Professional customer service representative and administrative professional with more than 20 years of experience assisting customers, patients, military families, and financial services clients. Skilled in customer service, conflict resolution, account management, scheduling, and providing tele-services. Excellent communicator with extensive experience interacting with different communities, upholding confidentiality, and providing support in high-pressure situations. Proven leader and volunteer coordinator with extensive experience organizing events, managing teams, and engaging in community outreach efforts.