Elizabeth Wilson
Battle Creek,MI
Summary
- Energetic Order Picker offering background maintaining zero error database of packages while tracking large number of orders. Dedicated to sound safety practices and considered highly effective forklift operator.
- Caring and empathetic direct care specialist with 10 years of experience providing therapeutic support for adults with disabilities. Competent planner, developer and implementer of complex individual program plans. Certified medication administrator, verifying patient medicine and nutrition plan adherence according to strict detail.
- Dedicated, hardworking restaurant management professional with extensive daily planning and operations experience. Skilled in staff training and development.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Warehouse Order Picker
Target Distribution Center
04.2022 - 12.2022
- Checked inventory and selected products from specific locations based upon availability.
- Inspected incoming and outgoing shipments to verify accuracy and prevent errors.
- Operated warehouse equipment and reported instances of safety code violations to management to reduce risk of accidents.
- Operated PC and RF-based computer systems for inventory management.
- Unloaded and stacked materials by raising and lowering lifting devices.
- Unloaded materials and goods at designated locations for best project availability.
- Coordinated with other lift truck drivers and production personnel to process orders efficiently.
- Maneuvered forklift safely in congested and confined areas using skills learning during training.
- Used strapping and bracing techniques combined with proper balancing to prevent load shifting.
- Boosted team performance by moving materials with a forklift
- Inspected equipment for defects before each shift
- Operated PIT truck/forklift with attached cart and without cart attached safely and efficiently to prevent damage to items and avoid injuries.
- Monitored area for pedestrian and vehicular traffic while operating various types of equipment.
- Removed debris and waste materials from machinery to reduce possibility of clogs and malfunctions.
- Maneuvered swivel-hooks, hoists and elevating platforms to move materials.
Direct Care Specialist
Alternative Choices Learning Center
02.2017 - 02.2022
- Helped with home management tasks, meal preparation, grocery shopping and routine cleaning.
- Arranged transportation and accompanied patients to doctors' offices and errands.
- Kept clients engaged in social networks and communities for personal health and growth.
- Analyzed overall patient performance and recommended adjustments to care plan goals, supporting individual progression.
- Evaluated client progress toward established annual and quarterly goals.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
- Remained alert to problems or health issues of clients and competently responded.
- Provided safe mobility support to help patients move around personal and public spaces.
- Recognized and reported abnormalities or changes in patients' health status to case manager.
- Administered medication as directed by physician.
- Transported individuals to events and activities, medical appointments and shopping trips.
- Recorded temperature, blood pressure, pulse, or respiration rate as directed by medical or nursing staff.
- Determined specific needs and provided most appropriate level of services for patient well-being.
- Consulted with supervisors to assess cases and plan strategies for enhancing care.
- Monitored and assisted residents through individual service plans.
In Home Care Specialist
Progressive Residential Services
05.2018 - 01.2020
- Assisted patients with dressing, grooming and feeding needs, helping to overcome and adapt to mobility restrictions.
- Traveled to clients' homes to complete healthcare services and promote continuity of care.
- Provided mobility assistance such as walking and regular exercising.
- Assisted disabled clients to support independence and well-being.
- Provided transportation and appointments management.
- Completed entries in log books, journals and care plans to accurately document and report patient progress.
- Encouraged patients to participate in safe physical activity to help boost mood and improve overall wellness.
- Offered patients and families emotional support and instruction in preparing healthy meals, independent living and adaptation to disability or illness.
- Developed rapport to create safe and trusting environment for care.
- Reported unusual or urgent circumstances in patients' condition or environment immediately to nurse supervisor.
- Followed nutritional plans to prepare optimal meals.
- Administered prescribed medications under direction of physician.
- Completed medical and program reports and maintained records following clinic standard operating procedures.
- Transported clients for medical and personal outings.
- Assisted clients with living independently through skill-building and mentoring in areas such as housekeeping adaptations and preparation of healthy meals.
- Provided direct personal care and administrative services to clients.
- Documented vital statistics and coordinated with health care providers.
- Supported families through difficult times by offering emotional support and education on important care tasks.
- Constructed cognitively stimulating activities.
- Coordinated daily medicine schedules and administration to help clients address symptoms and enhance quality of life.
- Supervised daily activities and provided assistance to staff.
Cashier
Shell Gas Station
06.2016 - 08.2017
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items and join reward programs.
- Restocked and organized merchandise in front lanes.
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
- Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
- Checked identification for proof-of-age for alcohol and tobacco sales.
Restaurant Shift Manager
Little Caesars Pizza
11.2012 - 04.2016
- Addressed customer concerns, complaints and questions, resulting in outstanding customer service ratings.
- Assigned tasks to employees and oversaw opening and closing of restaurant.
- Cross-trained crew members on different duties to increase coverage.
- Monitored employee food handling, safety and uniform requirements.
- Checked and monitored inventory levels to reorder items.
- Trained restaurant employees to prepare food, operate cash registers and keep restaurant clean throughout shift.
- Observed cash handling and security procedures during shifts to recognize and address issues with staff.
- Coached crew during food preparation, controlled production levels and tracked waste to manage costs.
- Communicated with health inspectors during inspections and resolved issues found.
- Excelled in every store position and regularly backed up front-line staff.
- Managed schedules, accepted time off requests and found coverage for short shifts.
- Kept employees operating productively and working on task to meet business and customer needs.
- Supervised employees and oversaw quality compliance with company standards for food and services.
- Consistently exhibited calm demeanor during periods of high volume or unusual events to keep store operating smoothly and set positive example for shift team.
- Tracked receipts, employee hours and inventory movements.
- Modernized and improved operational procedures to increase productivity and profitability while tightly controlling costs.
Assembly Line Production Worker
II Stanley
03.2010 - 07.2012
- Kept work areas clean, organized and safe to promote efficiency and team safety.
- Assembled products and components and made proactive adjustments to settings to produce work within tight tolerances.
- Continuously checked products for quality assurance according to strict guidelines.
- Performed quality checks on finish products to verify compliance specifications and assign appropriate quality grades.
- Adapted plans and adjusted equipment to maintain high standards of functionality and safety.
- Safely operated finishing tool to prepare products for inspections and packaging.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Carried out day-day-day duties accurately and efficiently.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours; night, weekend, and holiday shifts.
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
- Maintained energy and enthusiasm in fast-paced environment.
Education
GED -
Millerstone Adult GED Program
Battle Creek, MI05.2012
Skills
- RF Scanning Devices
- Order Picking and Processing
- Operate Forklift
- Compassionate Client Care
- Behavior Redirection
- Developmental Disabilities
- Medication Administration
- Developing Client Trust
- Individual Service Plans
- Charting and Documentation
- Staff Supervision
- Delegating Assignments and Tasks
- Control Inventory Costs
- Disciplinary Action
- Waste Reduction
- Care Plan Assessment
- Safety Behaviors
- Emergency Situations
- First Aid and Safety
- Emotional and Social Support
- Infection Control Procedures
- Attentive to People
- Vitals Monitoring and Documentation
- Creative Thinking
Certification
- PCA - Personal Care Aide
- NCPCT - Patient Care Technician
- CPR certified
- First aid
- Medication administration
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
The great art of life is sensation; to feel that we exist, even in pain.
Lord Byron
Timeline
Warehouse Order Picker
Target Distribution Center
04.2022 - 12.2022
In Home Care Specialist
Progressive Residential Services
05.2018 - 01.2020
Direct Care Specialist
Alternative Choices Learning Center
02.2017 - 02.2022
Cashier
Shell Gas Station
06.2016 - 08.2017
Restaurant Shift Manager
Little Caesars Pizza
11.2012 - 04.2016
Assembly Line Production Worker
II Stanley
03.2010 - 07.2012
GED -
Millerstone Adult GED Program
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