Elizabeth Wiltrout
Queen Creek,AZ
Summary
Experienced Manager with an analytical and driven approach to overseeing municipal operations. Strategic leader and effective problem-solver with firm grasp of dynamic municipal business needs to optimize procedures, improve policies and maximize productivity.
Overview
16
16
years of professional experience
Work History
PD Records and Risk Management Administrator
City Of Mesa - Mesa Police Department
2019.11 - Current
- Managing staff and directs work for 24/7 Police Department Records Section
- Supervises 85 direct/indirect reports
- Monitor and evaluate personnel performance to complete annual reviews, recommend advancement, or address productivity concerns.
- Budget Management: Direct, manage, and request enhancements for operating and grant allocation budgets
- Performed in depth gap analysis to identify areas of improvement upon promotion
- Executed analysis of risks and identified risk mitigation strategies
- Maintain compliance with reporting of crime statistics to the State and Federal Bureau of Investigation (FBI) as well as ACIC/NCIC policies and procedures
- Oversee processing of record requests for subpoenas, the public, law enforcement and other agencies with accountability as defined by ARS 39- 121
- Review work product/developed procedures to ensure compliance with federal and state regulations and other guidelines such as Public Records laws and Departmental policies and procedures
- Risk Management and liability interpretations regarding complex public records requests, initial review of material to determine need for Legal involvement
- MA Duties listed below are still performed.
Management Assistant II-PD Legal Unit
City Of Mesa - Mesa Police Department
2018.11 - 2019.11
- Manage Notice of Claims to include collecting, reporting and analyzing data
- Manage discovery/litigation requests and liaison to the City Attorney's Office on behalf of the Police Department
- Manage, prepare, and respond to complex public records requests
- Liaison with the City Attorney's Office, outside counsel, department members, and outside agencies as appropriate
- Manage litigation and notice of claim database and track litigation trends (what is driving costs, where in the department, etc.)
- Report monthly on notice of claim and litigation status
- Disseminate risk management information to all Police Department department personnel
- Prepare reports for Executive Staff on litigation trends with written recommendations to mitigate risk
- Conducted thorough research using diverse resources to assist Executive staff/PD Legal with routine and special project tasks
- Prepared and charted data and metrics for detailed status reports
Office Supervisor-Chief’s Office
City Of Mesa - Mesa Police Department
2016.09 - 2018.10
- Supervise two Administrative Assistants and a Police Service Assistant within Police Administration who are responsible for all department travel, the court redaction program, department awards and the administration of the Performance Appraisal program for the Police Department
- Documented and tracked staffing numbers and changes on behalf of the Chief’s Office for the 1400 employee Police Department
- Researched historical and current staffing data to formulate presentations for management on current and future staffing
- Developed new electronic document tracking system, that was adopted for all documents approvals by Executive Staff/Fiscal Division
- Manage documents for the Chief to include initial review, routing, recording keeping, and final distribution
- Oversee administration of budget for Police Department STAR Award program
- Compile and report volume statistics for Police Department travel program to management upon request
- Create and manage organizational charts for the Police Department
- Manage Kronos timekeeping for both Executive/Command Staff and direct reports
- Address complaints and concerns from both internal and external customers/citizens.
Crime Scene Unit Supervisor
City Of Mesa - Mesa Police Department
2013.04 - 2016.09
- Directly supervise a squad of 5 to 7 Crime Scene Specialists and Senior Crime Scene Specialists in an ASCLD/LAB-International accredited laboratory
- Work in the field monitoring subordinate’s work, participating in the processing of crime scenes, and coordinating the investigation of crime scenes with sworn supervisors in the field
- Ensure tasks are performed in accordance with standard operating procedures, regulations and accreditation standards
- Prepare reports for management using statistical data from LIMS, RMS, and/or CAD as requested
- Developed and wrote complex policies and procedures
- Created intricate auto-fill forms for Unit-wide use
- Developed involved statistical tracking spreadsheet for Unit-wide daily statistics using Macros in Microsoft Excel
- Oversaw the training program within the Unit, including coordinating the schedule for both internal and external instructors and ensuring all documentation including lesson plans and testing was completed
- Developed and implemented tests in PowerDMS
- Responsible for comprehensive administrative tasks including workstation file entries, performance evaluations, scheduling, and Kronos timekeeping
- Data collection, entry, and interpretation using Microsoft Excel, Word, LIMS, RMS, and CAD
- Research and ordering of supplies and equipment that met accredidation standards
- Address complaints and concerns from both internal and external customers.
Senior Crime Scene Specialist
City Of Mesa - Mesa Police Department
2012.07 - 2013.03
- Criteria based promotion from Crime Scene Specialist
- Distinguished from a Crime Scene Specialist by the technical work performed that requires greater expertise when used on more complex crime scenes
- Developed and instructed several photography courses, which included PowerPoint presentations, for the Crime Scene Specialist Academy as well as for the Civilian Investigator Specialists
- Served as a Field Trainer for the Crime Scene Specialist Academy graduates.
Crime Scene Specialist
City Of Mesa - Mesa Police Department
2007.06 - 2012.07
- Photographed crime and accident scenes including burglaries, robberies, deaths, thefts, and assault victims to record appearance of evidence using highly skilled photographic and evidence-gathering techniques
- Identify, collect, and secure physical evidence including blood, body fluids, hair, fibers, and firearms for laboratory testing and for use as evidence in criminal prosecutions
- Searched for and developed latent prints at crime scenes; photograph and fingerprint suspects, victims (including deceased individuals) and witnesses
- Testified in court
- Wrote detailed reports and establishing and maintaining records to ensure proper chain of custody of evidence
- Developed and instructed several classes, which included PowerPoint presentations, for Crime Scene Specialist and Volunteer Crime Scene Specialist Academy
- Field Trainer for Crime Scene Specialist Volunteer Academy graduates.
Education
Master’s of Public Administration-Emphasis in Government and Policy -
Grand Canyon University
Phoenix, AZ03.2018
Grant Proposal Writing Certificate -
Arizona State University
Tempe, AZ07.2014
Bachelor of Science in Justice Studies -
Arizona State University
Tempe, AZ08.2006
Skills
- Staff Management
- Project Coordination
- Operations Oversight
- Attention to Detail
- Resourceful and Analytical
- Continuous Improvement
- Budget Management
- Team Building and Leadership
Affiliations
- Society of Human Resource Management
- National Association of Government Archives and Records Administrators
- International Association of Chiefs of Police
- Vice Chair of VersaWest Users Group Board (Versaterm RMS)
Timeline
PD Records and Risk Management Administrator
City Of Mesa - Mesa Police Department
2019.11 - Current
Management Assistant II-PD Legal Unit
City Of Mesa - Mesa Police Department
2018.11 - 2019.11
Office Supervisor-Chief’s Office
City Of Mesa - Mesa Police Department
2016.09 - 2018.10
Crime Scene Unit Supervisor
City Of Mesa - Mesa Police Department
2013.04 - 2016.09
Senior Crime Scene Specialist
City Of Mesa - Mesa Police Department
2012.07 - 2013.03
Crime Scene Specialist
City Of Mesa - Mesa Police Department
2007.06 - 2012.07
Master’s of Public Administration-Emphasis in Government and Policy -
Grand Canyon University
Grant Proposal Writing Certificate -
Arizona State University
Bachelor of Science in Justice Studies -
Arizona State University
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