Created spreadsheets in Microsoft Excel for record-keeping and reporting.
Answered incoming calls in a timely manner and directed them appropriately.
Processed incoming invoices for payment in a timely manner.
Trained new hires on company Specific Policies, Procedures and Compliance guidelines
Creating more efficient workspace by proactively anticipating department needs.manage a caseload of patients, Coordinating all aspects of their care including scheduling appointments, ensuring timely follow-ups and obtaining insurance authorizations
Behavioral Health Care Coordinator in Utilization Management for Government Programs at Blue Cross and Blue Shield Illinois/HCSCBehavioral Health Care Coordinator in Utilization Management for Government Programs at Blue Cross and Blue Shield Illinois/HCSC