Elizabeth Wolf

• Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
• Provided professional services and support in a dynamic work environment.
• Managed time efficiently in order to complete all tasks within deadlines.
• Resolved problems, improved operations and provided exceptional service.
• Paid attention to detail while completing assignments.
• Learned and adapted quickly to new technology and software applications.
• Demonstrated strong organizational and time management skills while managing multiple projects.
• Demonstrated a high level of initiative and creativity while tackling difficult tasks.
• Cultivated interpersonal skills by building positive relationships with others.
• Worked well in a team setting, providing support and guidance.
• Passionate about learning and committed to continual improvement.
• Proven ability to learn quickly and adapt to new situations.
• Developed strong communication and organizational skills through working on group projects.
• Participated in team projects, demonstrating an ability to work collaboratively and effectively.
• Proven ability to develop and implement creative solutions to complex problems.
• Organized and detail-oriented with a strong work ethic.
• Worked effectively in fast-paced environments.
• Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
• Developed strong organizational and communication skills through coursework and volunteer activities.
• Gained extensive knowledge in data entry, analysis and reporting.
• Responded to customer requests for products, services, and company information.
• Maintained clean and orderly checkout areas by mopping floors, emptying trash cans and wiping down surfaces.
• Sought ways to improve processes and services provided.
• Developed highly empathetic client relationships and earned reputation for exceeding service standard goals.
• Promptly responded to inquiries and requests from prospective customers.
• Exhibited high energy and professionalism when dealing with clients and staff.
• Investigated and resolved accounting, service and delivery concerns.
• Maintained up-to-date knowledge of product and service changes.
• Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.
• Implemented and developed customer service training processes.
• Trained staff on operating procedures and company services.
• Calculated correct order totals, updated accounts, and maintained detailed records for inventory management.
• Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives.
• Investigated and resolved customer inquiries and complaints quickly.
• Delivered prompt service to prioritize customer needs.
• Scanned items on arrival and departure to create accurate tracking records.
• Complied with company and legal requirements to maintain safe working environment.
• Offered friendly, prompt customer service by answering questions, resolving issues quickly, and checking system for inventory.
• Lifted and moved items weighing 20 pounds or more multiple times per shift.
• Broke down, re-packaged and shrink-wrapped pallets for efficient storage and transportation.
• Kept dock stand or office work areas neat and tidy by removing paper, trash and debris and sweeping floors.
• Operated pallet jacks and forklifts to move freight and load trucks.
• Verified and noted count and condition of cargo received.
• Utilized proper lifting techniques to facilitate safe and efficient handling of freight.
• Operated computer systems to track shipments to improve efficiency and accuracy.
• Sorted and organized packages to make deliveries to correct address.
• Collaborated with team members to resolve challenges and improve productivity.
• Inspected freight for any damage or faults prior to loading.
• Maintained clean and organized work area to improve efficiency and comply with regulations.
• Verified documentation and condition of freight to assure quality standards were achieved.
• Maintained clean, orderly work environment free of hazards.
• Verified quantity and description of materials received by checking merchandise against packing list.
• Assisted in receiving, stocking and distribution of merchandise.

• Engaged with customers to build rapport and loyalty.
• Engaged with customers to effectively build rapport and lasting relationships.
• Prepared merchandise for sales floor by pricing or tagging.
• Answered customer questions about sizing, accessories, and merchandise care.
• Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
• Provided positive first impressions to welcome existing, new, and potential customers.
• Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
• Helped customers locate products and checked store system for merchandise at other sites.
• Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
• Solved customer challenges by offering relevant products and services.
• Built relationships with customers to encourage repeat business.
• Managed returns, exchanges and refunds in accordance with store policy.
• Rotated stock and restocked shelves to maintain product availability and store appearance.
• Educated clients on current promotional offerings and products using persuasive selling tactics.
• Assessed customer needs and utilized suggestive selling techniques to drive sales.
• Provided exceptional services and pleasant shopping experiences to retail customers.
• Prioritized helping customers over completing other routine tasks in store.
• Recommended complementary purchases to customers, increasing revenue.
• Built customer loyalty and retention by delivering excellent shopping experiences.
• Used in-store system to locate inventory and place special orders for customers.
• Conducted product demonstrations to highlight features and redirect objections to positive aspects.
• Wrapped, boxed and weighed bakery department products.
• Engaged in friendly conversation with customer to better uncover individual needs.
• Performed cash, card, and check transactions to complete customer purchases.
• Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
• Maintained up-to-date knowledge of store sales, payment policies and security standards.
• Stocked merchandise, clearly labeling items, and arranging according to size or color.
• Created inviting environment for customers by maintaining store organization and cleanliness.
• Developed strong rapport with customers and created positive impression of business.
• Monitored customers for signs of security concerns and escalated issues to management.
• Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
• Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
• Managed efficient cash register operations.
• Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
• Listened to customer needs and desires to identify and recommend optimal products.

• Administration, Collecting money, Verification of insurance, referrals, greeting patients, appointment verification and scheduling, taking messages, and what was required. Most of the time I was in the front office(Administration).

• Maintained adequate levels of condiments and well-stocked drink stations to keep service flowing smoothly.
• Prepared ingredients and recipe components ahead of time.
• Received and stored incoming supplies according to procedures.
• Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
• Followed all proper handling procedures for prepared foods, ingredients, and leftovers.
• Served food according to temperature, safety, and presentation guidelines.
• Cooked food per recipe requirements in large batches for routine school breakfasts, lunches, and special events.
• Cleaned and sanitized surfaces, tools, and equipment.
• Provided exemplary service to students, staff, and visitors.
• Restocked condiments, beverages, and utensils per expected use levels.
• Checked dining area supplies of linens, wrapped silverware, and replenished low stock.
• Collaborated with other dining room and bar staff to facilitate efficient service.
• Provided attentive service and proactively assessed guest needs.
• Operated dishwashers and other kitchen equipment according to safety guidelines.
• Assisted wait staff with timely food delivery and guest requests.
• Arranged tables and chairs for special occasions and events.
• Addressed customer complaints and inquiries to verify satisfaction.
• Answered customer questions about food and beverage items and assisted with menu selections.
• Assisted with bussing tables and cleaning up spills.
• Monitored dining room and bar areas for signs of overcrowding.
• Monitored food and beverage supplies, assisting with restocking when needed.
• Monitored dining room inventory and replenished as necessary.

• Prepared food and beverages and verified adherence of quality and safe food-handling standards.
• Trained new staff members on proper customer service and hospitality policies.
• Performed general cleaning by sweeping and mopping floors, washing dishes and emptying trash.
• Delivered excellent customer service to support company reputation and patron satisfaction.
• Greeted guests with friendly and professional acknowledgment to build rapport.
• Reduced risks by maintaining clean and organised work environment.
• Coordinated with vendors for repair and maintenance of hotel.
• Communicated with customers to promptly resolve complaints and address inquiries.
• Liaised with housekeeping staff to verify service and maintenance of hotel standards.
• Reported facility and room maintenance problems to appropriate personnel for immediate remediation.
• Enforced policies and procedures to increase efficiency.
• Developed and maintained positive relationships with guests for satisfaction.
• Answered phone with friendly greeting to create positive inbound calling experience for customers.
• Asked fact-finding questions to determine customer needs and expectations and recommended specific products and solutions.
• Promoted superior experience by addressing customer concerns, demonstrating empathy, and resolving problems swiftly.
• Cross-trained and provided backup support for organizational leadership.
• Sought ways to improve processes and services provided.
• Responded to customer requests, offering excellent support and tailored recommendations to address needs.
• Collaborated with staff members to enhance customer service experience and exceed team goals through effective client satisfaction rates.
• Maintained up-to-date knowledge of product and service changes.

• Scanned items on arrival and departure to create accurate tracking records.
• Loaded and unloaded trucks.
• Complied with company and legal requirements to maintain safe working environment.
• Offered friendly, prompt customer service by answering questions, resolving issues quickly, and checking system for inventory.
• Lifted and moved items weighing 50 pounds multiple times per shift.
• Broke down, re-packaged and shrink-wrapped pallets for efficient storage and transportation.
• Kept dock work areas neat and tidy by removing paper, trash and debris and sweeping floors.
• Used pallets, straps and load bars to secure freight for transport.
• Operated pallet jacks and forklifts to move freight and load trucks.
• Verified and noted count and condition of cargo received.
• Utilized proper lifting techniques to facilitate safe and efficient handling of freight.
• Operated computer systems to track shipments to improve efficiency and accuracy.
• Operated pallet jacks and forklifts to unload freight containers of varying weight and size.
• Collaborated with team members to resolve challenges and improve productivity.
• Inspected freight for any damage or faults prior to loading.
• Packed items to meet shipping requirements.
• Maintained clean and organized work area to improve efficiency and comply with regulations.
• Verified documentation and condition of freight to assure quality standards were achieved.
• Maintained clean, orderly work environment free of hazards.
• Verified quantity and description of materials received by checking merchandise against packing list.
• Loaded and unloaded materials onto and off of trucks for fast shipment.
• Operated moving truck safely to deliver items to destination without nicks or scratches.
• Used handheld scanners to efficiently track and maneuver freight throughout distribution network.
• Drove forklifts, pallet jacks and other equipment to move materials.
• Successfully navigated large shipments of materials through tight spaces and busy facilities.
• Shipped material and performed boxing, packing, labeling, and preparation of related documents.
• Managed warehouse operations and verified proper shipment procedures.
• Assisted in receiving, stocking and distribution of merchandise.
• Operated equipment while observing standard safety procedures.
• Used machinery and equipment such as box cutters, shrink-wrap guns and electric pallet jacks.
• Moved furniture and boxes using utility dolly and truck ramp.
• Surrounded items in cling film, padded blankets, and tape to protect from damage.

• Prep, cook, clean, stock, customer service what was required…
• Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
• Prepared food items in compliance with recipes and portioning control guidelines.
• Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
• Communicated closely with servers to fully understand special orders for customers.
• Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
• Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
• Maintained well-stocked stations with supplies and spices for maximum productivity.
• Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
• Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
• Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
• Tasted, smelled, and pierced food with fork to verify sufficient cooking.
• Measured, weighed, and mixed appropriate ingredients according to recipe directions.
• Worked closely with kitchen team to meet high demand with delicious, on-recipe foods.
• Oversaw scheduling, inventory management, and supply ordering to maintain fully stocked kitchen.
• Managed opening and closing shift kitchen tasks.
• Maintained food safety and sanitation standards.
• Adjusted recipes based on ingredient availability or customer request.
• Trained and supervised cooking staff to expertly meet daily needs.
• Kept kitchen clean and organized by performing daily maintenance tasks.
• Contributed to consistent customer satisfaction rating by producing high-quality food and providing timely service.
• Coordinated checklists to keep kitchen clean, stocked and sanitary.
• Prioritized and re-prioritized kitchen tasks based on fluctuating demands.
• Monitored food quality and presentation to maintain high standards.
• Followed strict standards for food handling and safety, minimizing risks to customers.
• Restocked inventory and ingredient items to maintain optimal kitchen efficiency.
• Helped customers complete purchases, locate items, and join reward programs.
• Worked flexible schedule and extra shifts to meet business needs.
• Welcomed customers and helped determine their needs.
• Greeted customers entering store and responded promptly to customer needs.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
• Addressed customer needs and made product recommendations to increase sales.
• Stocked, tagged and displayed merchandise as required.
• Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
• Assisted customers with returns, refunds and resolving transaction issues.
• Built relationships with customers to encourage repeat business.
• Set up new sales displays each week with fresh merchandise.
• Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
• Learned duties for various positions and provided backup at key times.
• Responded promptly to requests for assistance, spills and customer inquiries.
• Used POS system to enter orders, process payments and issue receipts.
• Performed cash, card, and check transactions to complete customer purchases.
• Maintained current knowledge of store promotions and highlighted sales to customers.
• Used slow periods to restock supplies, ice, trays, and delivery bags.
• Bussed and reset tables to keep dining room and work areas clean.
• Cultivated warm relationships with regular customers.
• Worked with POS system to place orders, manage bills, and handle complimentary items.
• Resolved customer complaints promptly and professionally to maintain positive reputation.
• Maintained clean and organized dining areas to uphold restaurant hygiene standards.
• Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
• Served food and beverages promptly with focused attention to customer needs.
• Learned and followed local alcohol laws to keep restaurant compliant with regulations.
• Set positive tone for entire dining experience as first point of contact for incoming guests.
• Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
• Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
• Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
• Checked guests' identification before serving alcoholic beverages.
• Inspected dishes and utensils for cleanliness.
• Supervised set up of banquet food stations and coordinated service to multiple dining areas.
• Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
• Monitored patrons for alcohol intake to appropriate levels and took measures to curtail inappropriate behavior.
• Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.

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• Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
• Verified cleanliness and organization of storage areas and carts.
• Adhered to professional house cleaning checklist.
• Used chemicals by following safety protocols and procedures to avoid burns and injuries.
• Disposed of trash and recyclables each day to avoid waste buildup.
• Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
• Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
• Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
• Disinfected and mopped bathrooms to keep facilities sanitary and clean.
• Engaged with guests on room requirements and amenities to promote overall satisfaction.
• Operated electronic backpack vacuums and floor sweepers.
• Dusted picture frames and wall hangings with cloth.
• Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
• Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
• Restocked cleaning storage cabinets, carts and baskets for easy use.
• Eliminated germs and minimized infection risk with expert bathroom and kitchen cleanings.
• Maintained spaces with routine upkeep and basic repairs, coordinating with management on more advanced needs.
• Completed special housekeeping actions such as turning mattresses on set schedule.
• Resealed floors with wax and kitchen counters with correct applications to minimize staining and damage.
• Hang, cleaned and rehung draperies to maintain freshness.
• Swept high ceilings, tight spaces and around furniture to remove built up dust and cobwebs.
• Emptied waste paper and other trash from premises and moved to appropriate receptacles.
• Washed and put away kitchen dishes, utensils and glassware.
• Rotated linens in storerooms and replenished when supplies ran low.
• Ran special errands, including retrieving dry cleaning and making requested purchases.
• Scrubbed floors with special cleaners and equipment to achieve deep clean.
• Changed bed linens and collected soiled linens for cleaning.
• Handled requests for extra linens, toiletries and other supplies.
• Polished fixtures to achieve professional shine and appearance.
• Sorted, laundered and put away various laundry items.
• Collected trash and moved garbage cans from kitchen areas to pick-up stations.
• Restocked towels and amenities in bathrooms, bedrooms and kitchen spaces.
• Returned emptied garbage receptacles to proper locations.

• Processed credit card, EBT, and gift certificate payments with electronic computer system.
• Maintained organized and orderly front end and removed carts, baskets, and debris.
• Helped customers complete purchases, locate items, and join reward programs.
• Approached every question or concern with calm and level-headed approach.
• Organized items on shelves to help customers locate products easily and quickly.
• Provided each customer with detailed receipts for proof of purchase and to avoid discrepancies.
• Followed store opening and closing procedures to keep store secure and avoid erroneously setting off security alarms
• Checked ID for age-restricted items to prevent sales of alcohol or tobacco products to ineligible customers.
• Responded promptly to requests for assistance, spills and customer inquiries.
• Conducted inventory counts by adding each item in stock and documenting in computer system.
• Worked with floor team and managers to meet wide range of customer needs.
• Operated cash register to record transactions accurately and efficiently.
• Performed cash, card, and check transactions to complete customer purchases.
• Learned duties for various positions and provided backup at key times.
• Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
• Processed refunds and exchanges in accordance with company policy.
• Maintained current knowledge of store promotions and highlighted sales to customers.

Entered orders accurately to produce finalized checks and attain correct payments from guests.

• Greeted guests warmly to foster welcoming environment.
• Cleaned and set up tables to promptly seat guests and reduce wait times.
• Providing excellent customer service, successfully upselling relevant products and services for increased customer satisfaction.
• Addressed and handled customer complaints in polite and professional manner.
• Used point-of-sale systems and completed end-of-shift paperwork accurately.
• Anticipated customer needs and responded accordingly to increase customer satisfaction.
• Memorized dynamic menu options to accurately relay offerings to guests.
• Provided courteous, friendly service while multitasking in fast-paced environment.
• Adhered to health and safety standards while handling food and beverages.
• Remained focused, calm and professional during peak rush hours.
• Checked on guests throughout meal to attend to needs and provide great service.
• Worked with POS system to place orders, manage bills, and handle complimentary items.
• Cultivated warm relationships with regular customers.
• Bussed and reset tables to keep dining room and work areas clean.
• Used slow periods to restock supplies, ice, trays, and delivery bags.
• Explained menu items and suggested appropriate options for food allergy concerns.
• Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
• Maintained clean and organized dining areas to uphold restaurant hygiene standards.
• Served food and beverages promptly with focused attention to customer needs.
• Set positive tone for entire dining experience as first point of contact for incoming guests.
• Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
• Resolved customer complaints promptly and professionally to maintain positive reputation.
• Learned and followed local alcohol laws to keep restaurant compliant with regulations.