Elizabeth Wolfe

• Assisted customers with inquiries and product selection to enhance overall shopping experience.
• Operated point-of-sale systems efficiently, ensuring accurate transaction processing and cash handling.
• Maintained cleanliness and organization of sales floor to create welcoming environment for patrons.
• Collaborated with team members to restock inventory and display promotional materials effectively.
• Provided exceptional customer service, resolving complaints and ensuring satisfaction with services offered.
• Adapted quickly to changing priorities during peak hours, maintaining composure under pressure.
• Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
• Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
• Built relationships with customers to encourage repeat business.
• Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
• Prepared merchandise for sales floor by pricing or tagging.
• Helped customers locate products and checked store system for merchandise at other sites.
• Answered customer questions about sizing, accessories, and merchandise care.
• Provided positive first impressions to welcome existing, new, and potential customers.
• Rotated stock and restocked shelves to maintain product availability and store appearance.
• Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
• Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.

I drive a bus in the morning to go pick up individuals(adults with disabilities), and then I take them to a dayhab were I work in. We have morning meeting, do a 30 minute exercise, and we go do crafts, or outings. Every month I do a calender stating what activities I will be doing with the individuals. We sometimes go on a walk, do a craft, have a science experiment. It all varies. Then we load up and go home at the end of the day. I also work in the homes of the individuals. I go into there homes, do there laundry, make them meals throughout the day, and someti.es we even go out to eat or the movies. I would help shower the individuals, as well as get them ready for the day/bed.

Around 3pm I would go in to taco bell to start helping customers. I worked in the drive thru and ran the cash machine. I took customers orders as well as cashed them out. I made sure the orders were correct and precise. At times things get hard due to the amount of customers. I know how to manage a rush, ad well as stress.

I also would go into the freezer or the fridge and count product to make sure we had enough for the week before truck got there.

Handling upset customers was always tricky, but once you got them to calm down and be able to talk it was easier to make them happy again and understanding what had gone wrong.

I would wake up at 2am to go in to start preparing the donuts and pastries. I also did the following,

• Operated fryers and mixers to produce fresh donuts daily.
• Ensured compliance with food safety standards during preparation and handling.
• Monitored inventory levels of ingredients, reporting shortages promptly.
• Collaborated with team members to maintain efficient production flow.
• Adhered to Tim Hortons' quality standards for taste and freshness consistently.
• Maintained cleanliness and organization of work area to meet health regulations.
• Baked, decorated and displayed donuts per guidelines.
• Collaborated with team members to fulfill large orders efficiently and within tight deadlines.