Elizabeth Wood
Blacksburg,VA
Summary
Dynamic and detail-oriented professional with experience at Subway, excelling in customer service and operational efficiency. Proven ability to enhance team productivity through collaborative strategy building and effective communication. Committed to community service, with strong documentation management skills and a focus on maximizing customer satisfaction.
Overview
6
6
years of professional experience
Work History
Volunteer
Waters Edge Church
05.2020 - 12.2025
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- teacher assistant.
- Used strong interpersonal communication skills to convey information to others.
Lifeguard
Water Country Usa
05.2025 - 08.2025
- Observed weather and water conditions and alerted visitors to potential dangers, storms, and rip currents.
- Attentively monitored swimmers to identify distress.
- Monitored safety of guests in and around swimming pool.
- Maximized customer satisfaction by greeting pool patrons with courtesy and resolving issues promptly.
Customer Service Representative
Subway
10.2023 - 05.2024
- Responded to customer requests for products, services, and company information.
- Exhibited high energy and professionalism when dealing with clients and staff.
- Identified and resolved discrepancies and errors in customer orders.
- Increased efficiency and team productivity by promoting operational best practices.
Education
Bachelor of Science - Criminology
Virginia Polytechnic Institute And State University
Blacksburg, VA05-2028
High School Diploma -
York High School
Yorktown, VA06-2024
Skills
- Efficient documentation management
- Attention to detail
- Collaborative strategy building
- Community service
Timeline
Lifeguard
Water Country Usa
05.2025 - 08.2025
Customer Service Representative
Subway
10.2023 - 05.2024
Volunteer
Waters Edge Church
05.2020 - 12.2025
Bachelor of Science - Criminology
Virginia Polytechnic Institute And State University
High School Diploma -
York High School