Elizabeth Woodring
Felton,PA
Summary
Professional hospitality specialist prepared for this role with strong focus on delivering exceptional guest experiences. Proven ability to collaborate effectively with team members and adapt to changing environments. Skilled in communication, problem-solving, and maintaining welcoming atmosphere. Reliable and results-driven, ensuring smooth operations and high customer satisfaction.
Overview
4
4
years of professional experience
Work History
Host/Server
Sign of the Horse
04.2023 - Current
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Increased restaurant efficiency by maintaining an organized host stand, including menus, reservation logs, and seating charts.
- Maintained a clean and welcoming atmosphere by quickly addressing spills and resetting tables after guest departure.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
Prep Line Cook
Texas Roadhouse
02.2022 - 09.2022
- Maintained a clean and sanitary work environment, adhering to health department regulations and ensuring safety for all staff members.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Preserved freshness of food by storing food in designated containers and storage areas within freezer or refrigerator.
- Trained and assisted new kitchen staff members.
- Developed strategies to enhance catering and retail food service revenue and productivity goals.
Retail Sales Associate
Cracker Barrel
10.2020 - 02.2022
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Trained new employees in sales techniques and store procedures, improving team effectiveness.
- Processed transactions efficiently using point-of-sale systems, minimizing wait times for customers at checkout.
- Enhanced visual merchandising displays by arranging products strategically, attracting more customers to the store.
Education
High School Diploma - Dental Assisting
York County School of Technology
York, PA06.2022
Skills
- Cleaning and organization
- Multitasking Abilities
- Adaptable to change
- Telephone reception
- Customer service expertise
- Reliability
Timeline
Host/Server
Sign of the Horse
04.2023 - Current
Prep Line Cook
Texas Roadhouse
02.2022 - 09.2022
Retail Sales Associate
Cracker Barrel
10.2020 - 02.2022
High School Diploma - Dental Assisting
York County School of Technology
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