Elizabeth Yarwood
Luray,VA
Summary
Skilled customer service professional knowledgeable about leading escape room games. Enthusiastic about drawing players in and providing memorable experiences. Able to communicate with customers and assist with any problems.
Overview
21
21
years of professional experience
Work History
Online Escape Room Game Master
Lockbox Entertainment
04.2021 - Current
- Watched guests closely to maintain current understanding of gameplay.
- Communicated clearly and on-time to share clues and direct game actions.
- Explained company game rules and how to navigate the room online.
Escape Room Game Master
Escape211
05.2019 - 04.2021
- Watched guests closely to maintain current understanding of gameplay.
- Communicated clearly and on-time to share clues and direct game actions.
- Kept game and party rooms clean and neat for next guests.
- Explained company policies, game rules and safety requirements.
Card Merchandiser
American Greetings
05.2020 - 12.2020
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Answered customer questions regarding store merchandise, department information, and pricing.
- Inspected merchandise for quality and arranged proper display location on floor.
- Updated pricing and signage to complete product displays and educate customers.
- Monitored inventory levels and kept adequate stock in product displays on sales floor.
- Verified products appeared at correct locations in proper quantities.
Substitute Teacher
Page County Public Schools
02.2008 - 06.2008
- Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
- Upheld classroom routines to support student environments and maintain consistent schedules.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
- Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
Teaching Assistant
Page County Public Schools
09.2002 - 02.2008
- Interacted with children one-on-one and in small groups to enhance and support learning activities.
- Supported children's social and emotional development by encouraging understanding of others and positive self-concepts.
- Maintained classrooms by disinfecting and sterilizing surfaces and toys.
- Engaged and entertained children through recreational and educational activities.
- Communicated with parents to inform about child's progress and classroom behavior.
- Prepared for lessons by gathering educational materials and setting up equipment.
- Supervised children during in-classroom activities and on playground.
Education
Master Of Science - Elementary School Teaching
University of Phoenix
Tempe, AZMaster Of Arts - English
James Madison University
Harrisonburg, VASkills
- Housekeeping Abilities
- Game Preparation
- Customer Service Expertise
- Communication
Timeline
Online Escape Room Game Master
Lockbox Entertainment
04.2021 - Current
Card Merchandiser
American Greetings
05.2020 - 12.2020
Escape Room Game Master
Escape211
05.2019 - 04.2021
Substitute Teacher
Page County Public Schools
02.2008 - 06.2008
Teaching Assistant
Page County Public Schools
09.2002 - 02.2008
Master Of Science - Elementary School Teaching
University of Phoenix
Master Of Arts - English
James Madison University
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