Summary
Overview
Work History
Education
Skills
Timeline
Generic

ELIZABETH YENNIE

SAG HARBOR,NY

Summary

Dynamic and organized with experience in administrative and clerical support. Skilled in Microsoft Office Suite and real estate software. Quick to learn and implement new software. Agile with strong attention to detail and excellent customer service skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

22
22
years of professional experience

Work History

Real Estate Assistant

Saunders
03.2020 - Current
  • Prepared and maintained accurate property listings, sales contracts and closing documents.
  • Coordinated appointments to show marketed properties.
  • Performed market research and evaluated competitive property analysis to define competitive listing and sale prices.
  • Assisted clients in home staging and overall preparation for real estate sales.process
  • Developed and deployed marketing collateral to promote properties and drive sales.
  • Maintained efficient office operations by handling errands and administrative functions.
  • Facilitated transfer of property ownership from seller to buyer for accurate recordkeeping and compliance.
  • Prepared and distributed weekly reports on real estate market trends to inform clients and agents.
  • Developed and maintained list of available properties suited to different needs and budgets for both commercial and industrial use.
  • Processed applications and paperwork in accordance with state and federal laws.
  • Negotiated offers between buyers and sellers to support mutually-beneficial contracts.
  • Managed filing system, entered data and completed other clerical tasks.
  • Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
  • Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
  • Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.

Real Estate Sales Agent

Nest Seekers
04.2015 - 03.2020
  • Negotiated between buyers and sellers of properties with efficiency and transparency to maximize profits and maintain satisfaction of clients.
  • Educated clients on sales and buying processes and advised buyers on making decisions.
  • Communicated with clients to understand property needs and preferences.
  • Coordinated appointments to show marketed properties.
  • Reviewed local listings and kept detailed list of availabilities for sales, purchases and possible new clients.
  • Worked closely with clients to facilitate appropriate loans, inspections, and credit reports.
  • Wrote listings detailing and professionally highlighting property features to increase sales chances.
  • Used [Software] to list and track properties in local area, complete in-process sales and update client information.
  • Compared, researched and appraised properties.

Personal Banker

Capital One
04.2012 - 04.2015
  • Worked closely with management to strategize sales techniques to increase branch production and customer service.
  • Assisted customers with setting up or closing accounts, completing loan applications, and signing up for new services.
  • Cross-sold bank products and services to meet customer needs and provide options.
  • Promoted financial products by maintaining excellent service offering knowledge.
  • Managed deposits, withdrawals and wire transfers to process smooth banking transactions for clients.
  • Followed up with customers to gather feedback and provide additional assistance.
  • Processed customer requests for statements, ordering additional checks, and updating customer personal information in database.
  • Balanced cash drawers and vault accounts on daily basis with zero discrepancies.
  • Networked to increase client base and encourage existing clients to expand financial portfolios.
  • Answered customer questions and explained available services such as deposit accounts, bonds, and securities.
  • Utilized customer relationship management software to provide accurate and complete customer service.
  • Monitored customer accounts to detect irregularities or suspicious activity.

Education Director

The Retreat
05.2002 - 08.2009
  • Oversaw development and implementation of quality educational programs.
  • Developed engaging and effective curricula for students aged 4 to 18.
  • Planned and implemented staff development and in-service training programs to enhance knowledge and skills.
  • Evaluated programs and monitored implementation and compliance with regulations to achieve objectives.
  • Designed or used assessments to monitor student learning outcomes.
  • Conferred and resolved education-related issues and problems with students, parents and school officials.
  • Developed partnerships with parents, businesses and organizations to build awareness, increase support and share resources.
  • Monitored overhead, prepared budgets and directed spending and resources to support fiscal efficiency.
  • Represented educational program at meetings and conferences to serve as subject matter liaison for array of services and activities assigned.

Education

Bachelor of Arts - Psychology, Education & Communications

SUNY College At Potsdam
Potsdam, NY
05.1982

Skills

  • Work Order Management
  • Scheduling and Coordinating Showings
  • Escrow Paperwork
  • Real Estate Purchase Contracts
  • Multitasking and Organization
  • Administrative Support
  • Property Information Filing
  • Attention to Detail
  • Commission Processing
  • Market Trend Analysis

Timeline

Real Estate Assistant

Saunders
03.2020 - Current

Real Estate Sales Agent

Nest Seekers
04.2015 - 03.2020

Personal Banker

Capital One
04.2012 - 04.2015

Education Director

The Retreat
05.2002 - 08.2009

Bachelor of Arts - Psychology, Education & Communications

SUNY College At Potsdam
ELIZABETH YENNIE